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World First Travel Insurance Reviews 

12,228
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This company was so helpful in getting my travel insurance. They were very polite, understanding of my health issues that needed more details from my recent diagnoses. I was very happy at the price I... See more

Rated 5 out of 5 stars

Excellent service from Steve, at World-First Travel Insurance today - I have been shopping around for quotes for a while. He dealt with pre-existing medical conditions in a sensitive, thorough way.... See more

Rated 5 out of 5 stars

Both ladies I spoke to were very helpful and phoned back after having to refer to underwriter re medical issues. Great service.

Rated 5 out of 5 stars

I don't go away very often, but I've used World First a number of times. Several of my holidays have been quite complex, but I've always been able to get insurance that meets or exceeds my needs. The... See more

Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About World First Travel Insurance

Written by the company

When we launched in 1973, our aim was to make travel insurance fairer. We succeeded! Today we provide cost-effective cover to all sorts of people, going to all sorts of places. And our flexible options make it easy to get the policy that's perfect for your plans. Get a quote now

What can you expect from World First?

Written by the company

New cover for COVID-19
All policies automatically include our COVID-19 cover. See our website for more details.
Choose your level of cover
With multiple levels of cover to choose from, you only ever pay for what you need.
Cover for medical conditions
Sophisticated medical screening means we can cover thousands of conditions, for less than you may find elsewhere.
Your cover, your way
Create a policy that's perfect for your plans with flexible extras like cover for gadgets, cruises and even winter sports.
Go explore!
We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
Getting active?
All policies include cover for more than 150 sports and activities - such as tennis, bungee jumping and surfing.
UK customer service team
Our friendly customer service team is based right here in the UK.

Count on it...

Here’s what we can promise you.

Here’s what we can promise you.
  • 14-day money back guarantee
  • No credit or debit card fees
  • 24/7 access to English-speaking emergency medical assistance helpline
  • Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(12,228)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very experienced people

Really helpful people on the phone and when buying the product. They were very clear about the costs and different levels of pay etc. Having an underlying g condition that limits one’s insurance options is a nightmare, but I was made to feel that my holiday ambitions were still doable. All the people I spoke to were knowledgeable about the field.

16 March 2026
Rated 5 out of 5 stars

Very Good Value

Although the medical questions are involved the resulting cost of this insurance is well worth the effort. most insurance companies charge over £1000 and more for my husband’s cancer but World First charge approx £300. The policy is comprehensive. HAve used this company since Covid for insurance but never claimed!

23 February 2026
Rated 5 out of 5 stars

Excellent

Really happy with world first, I am 36 years old and have stage 4 cancer although under control but getting insurance to go away with my family, turned out to be a nightmare, with some companies quoting me between £2000-£4500 for a 2 week holiday!!
The questions are quite in depth and was thinking I was just going to be given another stupid quote, but no they were very, very reasonable, I have used them again this year for my holiday, I have recommended them to my father-in-law who has COPD and he now takes his yearly travel insurance out with them. Obviously going through treatments etc you meet people and holidays are brought up and I will always recommend world first. I haven't had to claim, so I can't comment on that, but the ease of getting a quote and taking out the insurance, and the customer service staff have all been great, so I have high hopes should I ever need to claim.

20 February 2026
Rated 5 out of 5 stars

All Staff I spoke with were courteous

All Staff I spoke with were courteous, and polite, and the "Existing Medical Conditions" section was handled well. The actual quotation was competitive, and the requested follow-up actions have been completed as promised. The real test is if you are unfortunate enough to have to make a claim, how that is handled, but so far I have been impressed with World First Travel Insurance.

3 March 2026

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