Cue and case was well worth the money100% happy with it. Only thing that annoyed me was I bought a cue off the shelf and it took 33 days to get. Woods cues was there for any questions I had on why it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
the online billiards shop for handmade snooker cues, cue cases, Accessories
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered on Tuesday received in 6 days…
Ordered on Tuesday received in 6 days due to custom stop, really quick delivery even though and contact with support really good. cue is awsome
Super fast delivery
Super fast delivery! I placed my order on Tuesday afternoon, the cloth arrived on Friday this same week (from China to Poland)!
2 cues
I got a 2 cue upgraded from what it was
Superb job excellent service
Break cue that was made from Chinese 8 ball cue that been pre made was def worth the wait
recommend highly to anyone
As usual great service
As usual great service, great quality cue and shipped very quickly, have just bought my 3rd cue from these guys as as before great quality cue as advertised, highly recommend them 😀
I and on behalf of friends
I and on behalf of friends, have purchased many cues including the 3 Stars and Custom Cue over the last 3 - 4 years.
We have purchased cue accessories , snooker table covers, ash paste, tips, cases, chalk, triangles etc
I must say that the folks at Woods cues have been extremely accommodating, friendly, helpful and very polite.
Have never sent anything back or questioned the the quality, in addition , imoecable delivery times .
Very Very happy and will continue to spread the word on Woods Cues… Thank you Woods Cues for everything !!!
Stay away from this ignorant company
Stay away from this ignorant company, I bought a cue case 3 compartments called the beast one of the locks broke, they said theres nothing they can so basically thers no customer service.
Top cues
Not going to lie, I ordered a cue and it was damaged by the courier,
Woods went out of their way to help me with a replacement..
Cant speak highly enough of woods cues..
Highly recommended..
Excellent cues and delivery
Excellent cues and delivery. Bought a 7.5mm tipped cue and and 8mm tipped cue, both with titanium ferrules. The cues are pretty good and to be honest just as good if not better than a Peardon pool cue I purchased a few months back.
I ordered 2 cues separately two weeks…
I ordered 2 cues separately two weeks apart and both were Fast delivery times. They took about 7 days to arrive. They came well packaged in plastic pvc tubes.
For the price I payed for the cues They were of great quality. Only one little snag on the second cue tho is it wasn't finished treated. Im not that fussed about that as I can finish it myself. Their cues are of good quality for the price. You get what you pay for. This is based on 3 woods cues I have tried.
I have purchased 3 cues from woodscues
I have purchased 3 cues from woodscues, been happy with them all, cues can be adjusted for a small fee, great company, highly recommend.
Great service
Great service
Ordered 3star cue, received well packaged in less than a week. Cue exactly as described, perfect condition.
Easy to track every step via DHL international link provided.
Terrible company and poor manufacturer
Terrible company and poor manufacturer. Two out of two cues they sent and produced are not straight. Giving proof to the company of the problem resultet in complete deflection. "We test every cue before shipping". Yes you do ;)
Save your money and buy a propper cue at a local store or regional online shop.
Great value cues
Great value cues. Arrived very quickly, well packaged and exactly as described. Would buy again from Woods.
Second cue purchased from Woods Cues…
Second cue purchased from Woods Cues and on both occasions their communication, and speediness of delivery has been great. After being so surprised with the quality of the first cue, I purchased one of their top 3 star cues and requested their alteration services to split the one piece cue to a centre joint, the quality is amazing and cannot wait to start using it.
My maple cue arrived today 6 days after…
My maple cue arrived today 6 days after my order from the other side of the world rolled on snooker table dead straight. What a great cue top site and fast delivery 👏
Woods cue and case
Ordered my cue and case on the Friday, delivered on the Monday (uk) very please with the service. The cue is absolutely lovey, The case did have some glue residue and a couple of scuffs which isn’t great, Hence not 5 star. But will defo order again 👍🏼
Ordered a cue on 7th Jan still haven't…
Ordered a cue on 7th Jan still haven't got it, email after email and nothing happening,asked for refund and no answer 🤬
i have purchased lots of cues from…Woods Cues
i have purchased lots of cues from Woods..well over 20...all have been top class....very good for the price..i recommend Woods Cues to anyone...website is very easy to use and communication is always easy...and always very helpful...
FINALLY GOT THE ITEM
I ORDERED A PERADON CUE EXTENSION FROM WOODS CUES ON 12 TH OF NOVEMBER 2023,THAT WAS 42 DAYS AGO & AND COUNTING!!!!!.I HAVENT RECEIVED IT!!! THEY GAVE ME A TRACKING NUMBER BUT THAT IS NON-EXISTANT & IS USELESS..IT DOSENT WORK.I EMAILED THEM AT THE START & THEY REPLIED WITH VAGUE ANSWERS.THEY DIDNT REPLY TO EMAILS FOR AGES & FINALLY REPLIED ON 27TH DECEMBER SAYING THEY HAD A PROBLEM GETTING MY MESSAGES.WOODS CUES SAID THEY WOULD GIVE ME FREE ACCESSORIES WITH MY NEXT PURCHASE/ORDER EVEN THOUGH I TOLD THEM AGAIN THAT I HADNT RECEIVED MY ORIGINAL/FIRST ORDER & IM DOWN THE PRICE OF THE ITEM BUT DIDNT RECEIVE IT.
THEY ARE WELL AWARE OF THE SITUATION BUT THEY WONT OFFER A REFUND OR SEND THE ITEM AGAIN OR ANSWER ANY QUERIES WITH A STRAIGHT FORWARD REPLY.
I FINALLY GOT THE ITEM ON 30TH DECEMBER,48 DAYS AFTER ORDERING IT!!! THE CUE EXTENSION IS FINE/AS EXPECTED. WOODS CUES COMMUNICATION IS TERRIBLE WITH THEIR CUSTOMERS & 48 DAYS IS WAY TOO LONG TO WAIT FOR A ITEM TO BE DELIVERED.
I MIGHT BUY FROM THEM AGAIN IF THEY COULD IMPROVE THEIR COURIER/DELIVERY SPEED
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








