WonderDays Reviews 

587
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and guides are exceptionally helpful, kind, and friendly during every interaction. People also appreciate the incredibly quick and efficient customer service when solving voucher problems, booking issues, or exchange requests. Visitors love participating in the engaging animal experiences and tasting the delicious food provided during trips. Some reviewers were not happy with the short duration of certain track driving experiences or unexpected gift limitations. A few consumers also mentioned difficulties with communication, slow email responses, and getting timely replies from support teams.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting outstanding and efficient customer service.... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting the exceptional and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and efficient... See more

Response time

Reviewers mention positive feedback about response time, highlighting how quickly and efficiently support... See more

Product

Consumers find product to be positive, often purchasing experiences and vouchers as gifts for loved ones.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such an amazing experience to get up close and personal with the Highland Cows. You can only really appreciate their size and beauty upclose.....pictures and videos don't do these animals justice. Wou... See more

Company replied

Rated 5 out of 5 stars

I booked a junior driving experience for my son for his birthday and he absolutely loved it! The whole experience was fantastic. Seeing him driving super cars was amazing and such a good idea to allow... See more

Company replied

Rated 5 out of 5 stars

The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... See more

Rated 5 out of 5 stars

I booked a supercar driving experience for my husband’s birthday, the voucher didn’t arrive , so I emailed Lizzie and she sent another out by express delivery. Received day after , thank you again ,... See more

Company replied


Company details

  1. Gift Shop

Written by the company

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Contact info

4.8

Excellent

TrustScore 5 out of 5

587 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(587)

352 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent & Friendly Service

Natalie emailed in response to an enquiry I made and the emails were prompt and lovely - friendly, helpful and answered the question fully. Brilliant customer service.

31 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you for this great review and we hope you enjoy your experience.

Rated 5 out of 5 stars

A brilliant day

A brilliant day, the Highland Cows were lovely to see up close and feed them, & the other animals on the farm we're all lovely too, definitely worth visiting

27 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you for the review and we're so glad you enjoyed these gorgeous animals!

Rated 5 out of 5 stars

Lizzie is fantastic

Lizzie is fantastic, I had a slight issue with my code not working, which sent me into a panic as I needed to book asap, Lizzie sorted it straight away!
Thanks Lizzie, keep up the great work 💕

27 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

We're pleased Lizzie could help you out and we hope you have a great experience day.

Rated 5 out of 5 stars

Natalie was so patient and thoughtful…

Natalie was so patient and thoughtful about helping me navigate my way through converting my WonderDays voucher to a SpaBreaks voucher. Rather than gabbling through instructions how to do this, she took the care and time to write out and send them by e-mail. Great sense of humour and empathy. Saved my day!!

26 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you for this lovely review Louise and we're pleased Natalie could help with your issue.

Rated 5 out of 5 stars

Fab Experience

Was looking forward to learning more about cocktail making with my girlfriend. I was surprised how fun they made it and how they had the whole group interacting which just added to the experience.

Our experience included a 3 course meal after, which had a great selection and decent portions. The only food negative was the calamari was overly salty.

I would recommend this for groups or couples looking for a twist on a night out.

20 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you for the detailed review and we're glad you enjoyed your experience.

Rated 5 out of 5 stars

Lovely people on the phone

Lovely people on the phone. Its a little difficult to navigate around the booking link but easy enough to redeem your vouchers. After a phone call they helped me by supplying three phone numbers so that I could book direct. Its just the actual booking link which needs to be made clearer.

20 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you Ellie for this lovely review and we hope you enjoy the experience you chose.

Rated 5 out of 5 stars

Great Customer Service!!

Wonderdays had a wide variety of experiences to choose from and were reasonably priced, compared to some other companies. I let the computer auto fil delivery address and it had left out some important information, so I used the chat contact facility on the page to correct the information. I was contacted within an hour by a lady called Lizzie and it was corrected. Lizzie was very helpful and pleasant to correspond with. Many Thanks

12 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you Lisa for the great review and we're so glad Lizzie could help you.

Rated 5 out of 5 stars

Thankyou Lizzie

Thankyou Lizzie for your swift, thorough and positive responses to all of my queries. Sometimes these things tend to have a different outcome but because of the way you dealt with the situation I was extremely happy.

10 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

We're so pleased Lizzie could help and we hope you enjoy your experience.

Rated 5 out of 5 stars

Wonder days customer service is just…brilliant

Wonder days customer service is just brilliant! I had an issue with an experience I had bought and Lizzie M was absolutely fantastic in solving it for me! Thank you!

1 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you Emily for highlighting how brilliant our customer service team is :-) We hope you enjoy your experience when you do it!

Rated 5 out of 5 stars

The team at Wonder days are SO helpful

The team at Wonder days are SO helpful. Excellent customer service when I didn’t understand the expiry dates and needed help with the process. They responded really quickly and with kindness.

9 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

We're so glad the team could help and thank you for leaving this great review.

Rated 5 out of 5 stars

Helpful

Lizzie made my experience with a difficult situation very easy and was professional and very sympathetic. Would definitely recommend this company.

9 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you for the great review Annette.

Rated 5 out of 5 stars

Excellent customer service!

I bought a voucher for a specifc experience as a gift. Unfortunately, the experience providers permanently closed their business. I asked for my voucher to be exchanged by WonderDays to a gift card. The customer service agent, Nat, was super friendly and exchanged the voucher to gift a card in the same business day.

9 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

We're so glad Nat could help you and thank you for taking the time to leave this review.

Rated 5 out of 5 stars

Lizzie & Shaun were super helpful &…

Lizzie & Shaun were super helpful & very quick resolving my problem.

They went out of their way to make sure I got what I needed.

Couldn't recommend them enough!

9 March 2026
Unprompted review
WonderDays logo

Reply from WonderDays

We're glad our very own dream team could help you out and thank you for the review!

Rated 5 out of 5 stars

We thought we might not be able to use…

We thought we might not be able to use our vouchers.
Lizzie was extremely helpful and advised us that we could still use them at their Liverpool restaurant, She is a major asset to the company thanks Lizzie

16 January 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you Nora for this great review and we are very lucky to have Lizzie.

Rated 5 out of 5 stars

Reservation help & guidance

Thank you Shaun for your help and guidance - I have been very impressed with the kindness & efficiency of the customer support team at Wonder Days each and every time I have needed help. We are so looking forward to enjoying our two overnights later on this year - thank you once again.

27 February 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you Heli for this lovely review and we're so glad Shaun and the team could help you. Have a lovely break away.

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