Winparts.ie Reviews 

1,515
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the very affordable pricing on a wide range of automotive parts that suit older and newer vehicle models alike. Buyers regularly mention that the online platform is very simple to navigate, making the search for specific components smooth and straightforward. However, some reviewers were not happy with delivery times, noting that parcels frequently took much longer to arrive than initially stated on the website. A few other people also felt that dealing with customer support teams during shipping delays or when receiving incorrect items was particularly frustrating and unhelpful.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Product

Customers had ambiguous experiences with product quality and suitability. While many reviewers praised the... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a wide range of differing opinions.... See more

Price

Reviewers highlight positive aspects of price, noting that parts are very reasonably priced and often cheaper... See more

Service

Users describe positive interactions with service, highlighting exceptional support, value for money, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more

Rated 4 out of 5 stars

Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected

Rated 4 out of 5 stars

The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.

Rated 3 out of 5 stars

Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Brake Shop
  4. Car Accessories Store
  5. Car Battery Store
  6. Tuning Automobile

Written by the company

Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(1,515)

297 reviews in the last 12 months

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Rated 3 out of 5 stars

Damaged in transit but accepted it as…

Damaged in transit but accepted it as needed the parts so hopefully they will work as intended.

23 December 2025
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear David,

Thank you for your review. I believe this is the second review to the same order. I have just responded to the first review you posted.

I expect we can come to a favourable solution!

Kind regards,

Tim

Rated 1 out of 5 stars

My purchase did not arrive on the day…

My purchase did not arrive on the day indicated at the time of purchase, the 19th, and today is the 23rd and my order is lost. Now UPS says they do not know what my address is, even though I entered everything correctly. I sent an email today with my new address and so far I have not received any kind of information. My order is already 4 days late compared to what was promised on the website, and honestly this situation is unacceptable, as I am completely uninformed about this purchase. I am dissatisfied with having bought from this place.

23 December 2025
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Carlos,

Thank you for your review. I'm sorry to hear that your parcel got delayed during transport with UPS. Our apologies for this.

Unfortunately, delays like these can always occur. Especially during the extremely busy holiday period. Beceause the delays can not always be prevented or predicted, the estimated delivery date you see on our website is exactly that: an estimate. We cannot promise or guarantee a certain delivery date or time, because of the various unpredictable factors that influence delivery.

When your order gets delayed during transport, UPS will update you about the delivery in the track and trace. I can see that there has been an update regarding your parcel.

I expect this issue gets resolved very soon. We hope we may be of service to you again in the future.

Kind regards,

Tim

Rated 5 out of 5 stars

The parts arrived exactly as ordered…

The parts arrived exactly as ordered and the quality is spot on. Everything fit my car perfectly. The delivery was quite slow. It took significantly longer than the estimated timeframe provided at checkout. If you aren't in a rush and your car isn't stuck in the garage waiting for an urgent fix, I’d recommend them for the quality and availability. However, be prepared to wait a bit longer for the courier to arrive.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Order confirmation given yet order not placed nor delivered. First use of Winparts - Last use of Winparts.

Useless time wasters.

10 December 2025
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Peter,

Thank you for your review. I'm sorry to hear that you have had such a bad experience with us.

Based on your review it seems that your order might not have come through correctly. Once you go to pay for your order, you'll receive a confirmation. But if the payment didn't come through, your order will not be processed further. You can then always contact our customer service so we can resolve this issue.

We can imagine that this is frustrating, but there is not much that we can do about it. Once this happens we send an email to let you know that we haven't received the payment yet, so we can resolve this issue as quick as possible. This email could have ended up in your spam folder.

We would like to get in contact with you if you'd still like help with your order. You can find our contact information on our website.

Kind regards,

Tim

Rated 1 out of 5 stars
Winparts.ie logo

Reply from Winparts.ie

Dear Paul,

Thank you for your review. I'm sorry to hear you haven't received your order yet. Unfortunately, during the holidays delays can occur more often.

I can see that your order is delayed during transport with UPS. They will update you as best as they can about the status of your parcel in the track and trace. You mentioned that you had to pay extra for customs, we are not familiar with these charges. We also can't see any additional charges being made by us.

I have sent you a personal email to see what we can do to help. I hope we can come to a solution.

Kind regards,

Tim

Rated 1 out of 5 stars

processing payments…

Your website or processing payments work terrible, very slow. Couldn't wait. Order made in the morning and cancelled afternoon.
I was on the pressure with ordering parts and get them ASAP.

10 December 2025
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Piotr,

Thank you for your review. We are sorry to hear that you experienced problems with our payment system. This is not how it should normally work, and we apologise for this.

Normally, payments are processed within moments. Looking at your order, it appears that there may have been a glitch at the time of payment, which prevented it from going through properly. I understand that this is frustrating, but fortunately, this is not the norm.

We hope to be of service to you again in the future!

Kind regards,

Tim

Rated 1 out of 5 stars

I'm not happy because once again the…

I'm not happy because once again the parts haven't arrived on time. They're late every time.

4 December 2025
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Pawel,

Thank you for your review. I'm sorry to hear that your order got delayed during transport. Our apologies for this.

Unfortunately, delays like these can occur during transport. Especially right now with the holidays coming up. Once your order is dispatched, UPS will keep you up to date about the status of your order in the track & trace as best as they can.

I'm sorry to hear that we haven't been able to deliver you orders when you expected them to arrive. I have sent you a personal e-mail to see if we can come to a mutual solution.

We hope we may be of service to you again in the future.

Kind regards,

Tim

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