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Aosom IE | Online Store Reviews 

4,256
•
TrustScore 4.5 out of 5

4.5

General Store
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Review summary

Created with AI, based on recent reviews

Evaluating 886 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptionally prompt delivery services, noting that items arrive quickly and safely at their homes. People also highlight the impressive quality of the merchandise, mentioning sturdy materials and very accurate online descriptions across various products. Consumers deeply appreciate the reasonable prices and find the simple online ordering process remarkably smooth and entirely straightforward. However, some customers also noted frustrating issues with delivery delays, extended waiting times, and unhelpful or missing tracking information. A few reviewers additionally mentioned experiencing unexpected difficulties during product assembly, pointing out complex instructions or missing components upon arrival.

What people talk about most

Product

Consumers find satisfaction in the product quality, noting items like treatment benches and camping beds are... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals, helpful... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with durable materials, beautiful... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers report fast shipping and... See more

Price

Users describe positive interactions with price, noting that reviewers find the products to be a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a office chair which provided extra width. Satisfied with item, product matched the photo. I did think the base would be made from metal, instead it was made from durable plastic. Time wil... See more

Rated 5 out of 5 stars

I felt I got value for money. It took myself my son and wife 6 hours to put the shed together. Patience is key. You will probably make a few small errors putting it together but these are easily recti... See more

Rated 5 out of 5 stars

I had been seeing Aasom pop up into my FB page, and I was so skeptical thinking it was another of those fake/scam but I browse in their website and found that something I like to buy was cheaper so I... See more

Rated 5 out of 5 stars

It was bad putting the shed together took a lot of searching to work out how things went together and at times made mistakes but picked it up and was able to recify them early. Pictures of the pieces... See more

Popular products

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Outsunny 9 x 6FT Metal Shed Roofed Garden Shed Outdoor Storage Shed with Foundation Ventilation & Doors, Dark Grey

Outsunny 9 x 6FT Metal Shed Roofed Garden Shed Outdoor Storage Shed with Foundation Ventilation & Doors, Dark Grey

TrustScore 4.5 out of 5

4.6

(9)

Outsunny Pop Up Gazebo Canopy, size (2 x2m)-White

Outsunny Pop Up Gazebo Canopy, size (2 x2m)-White

TrustScore 5 out of 5

4.8

(9)

Outsunny Three-Seater Garden Swing Chair, with Adjustable Canopy - Black

Outsunny Three-Seater Garden Swing Chair, with Adjustable Canopy - Black

TrustScore 5 out of 5

4.9

(9)

Outsunny 9 x 6FT Outdoor Garden Roofed Metal Storage Shed Tool Box with Foundation Ventilation & Doors Light, Grey

Outsunny 9 x 6FT Outdoor Garden Roofed Metal Storage Shed Tool Box with Foundation Ventilation & Doors Light, Grey

TrustScore 4.5 out of 5

4.6

(8)

Outsunny Outdoor Storage Shed, 7ft x 4ft, Large Patio Roofed Tool Metal Storage Building Foundation Sheds Box Outdoor Furniture

Outsunny Outdoor Storage Shed, 7ft x 4ft, Large Patio Roofed Tool Metal Storage Building Foundation Sheds Box Outdoor Furniture

TrustScore 4.5 out of 5

4.7

(7)

Outsunny 7ft x 4ft Lockable Garden Storage Shed, Metal Tool Storage Sheds with Sloped Roof and Foundation, Grey

Outsunny 7ft x 4ft Lockable Garden Storage Shed, Metal Tool Storage Sheds with Sloped Roof and Foundation, Grey

TrustScore 4.5 out of 5

4.7

(7)

Outsunny Retractable Side Awning, Garden Privacy Screen Divider, Full Cassette Wind Breaker for Hot Tub, Balcony, Terrace, Pool, 300 x 160 cm, Grey

Outsunny Retractable Side Awning, Garden Privacy Screen Divider, Full Cassette Wind Breaker for Hot Tub, Balcony, Terrace, Pool, 300 x 160 cm, Grey

TrustScore 5 out of 5

4.9

(7)

Outsunny 6 x 3 m Party Tent Gazebo Marquee Outdoor Patio Canopy Shelter with Windows and Side Panels White

Outsunny 6 x 3 m Party Tent Gazebo Marquee Outdoor Patio Canopy Shelter with Windows and Side Panels White

TrustScore 3.5 out of 5

3.7

(6)

Outsunny 9 x 6FT Outdoor Garden Roofed Metal Storage Shed Tool Box with Foundation Ventilation & Doors, Yellow

Outsunny 9 x 6FT Outdoor Garden Roofed Metal Storage Shed Tool Box with Foundation Ventilation & Doors, Yellow

TrustScore 4.5 out of 5

4.3

(6)

Outsunny Garden Shed Vertical Utility 3 Shelves Shed Wood Outdoor Garden Tool Storage Unit Storage Cabinet, 77 x 54.2 x 179cm - Grey

Outsunny Garden Shed Vertical Utility 3 Shelves Shed Wood Outdoor Garden Tool Storage Unit Storage Cabinet, 77 x 54.2 x 179cm - Grey

TrustScore 5 out of 5

5

(6)

Company details

  1. General Store

Written by the company

We are a consumer retail site for Sporting Goods, Pet Supplies, Games and Toys, Health and Beauty, Household Electronics and Garden Furniture. Our website, quick and secure to use, supported by our experienced sales team who are available by phone, email or web-chat to answer any questions. We strive to source and supply products that are a mix of excellent value and high quality, all delivered speedily and safely. We offer: Free IE delivery, 14 day Product Return Policy (T&Cs apply).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(4,256)

874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Had a great experience

Had a great experience. The bench was perfect, even came assembled, just the feet to pop on. Was delivered before the expected date. I was wary having read reviews but can only give opinion on my personal experience. Could be another story another time but hopefully not as reasonably priced and decent quality.

15 October 2026
Rated 3 out of 5 stars

Product looks lovely but is very…

Product looks lovely but is very unstable. Will need to add additional support to keep it from wobbling

7 October 2026
Aosom IE | Online Store logo

Reply from Aosom IE | Online Store

Dear Allison,
We are truly sorry to hear that the product feels unstable and wobbles during use. We understand how disappointing this must be, especially when the product looks lovely but does not provide the stability you expected.
Your feedback is important to us, and we sincerely apologise for the inconvenience caused. Could you please raise your concern with us via email on service@aosom.ie and the relevant team will try their best to assist you further about your concern.
Kind regards,
After Sales Team

Rated 1 out of 5 stars

I don't even want to give you 1 star

I don't even want to give you 1 star. The product sold is not as advertised and is not fit for purpose. I would not recommend this product at all. Trying to get some satisfaction.

7 October 2026
Aosom IE | Online Store logo

Reply from Aosom IE | Online Store

Dear Fiona,
We are truly sorry to hear that the product has not met your expectations and that you feel it does not match the advertised description or serve its intended purpose. We
completely understand how disappointing this must be, especially when you have been trying to find a satisfactory resolution.
We sincerely apologise for the frustration caused and would appreciate the opportunity to look into your concerns and have been noted on our end for the betterment of the services and avoid such complaints in future.
Kind regards,
After Sales Team

Rated 5 out of 5 stars

Door canopy.

Purchased a 3mx1m door canopy.
Arrived promptly and excellent quality. A good company to deal with. Would recommend

1 October 2026

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