Their website is misleading as it says free delivery, but in fact, you pay for delivery AND returns! I bought a product for nearly 100 euros and had to pay twice. Let´s be honest, this isn´t... See more
Company replied
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Their website is misleading as it says free delivery, but in fact, you pay for delivery AND returns! I bought a product for nearly 100 euros and had to pay twice. Let´s be honest, this isn´t... See more
Company replied
Updated with warranty no: 5434861560 as requested... Returned a defective wheel to Wiggle in August using their delivery service. It took until end of October to receive it. Zipp replaced it and... See more
Company replied
Great service and fast delivery to Spain. The order was estmated to be delivered on 7th April and it has arrived today, 1st April.
Everything works great. Competitive price, fast dispatching and products are fairly quick to arrive home. Sometimes when products are out of stock and it does not say it on their web the product can... See more
Written by the company
¿No estás del todo seguro de si deberías realizar un pedido con nosotros? ¿Necesitas que te
aclaremos algo acerca de nuestras increíbles ofertas o has tenido algún inconveniente con tu
pedido?
Ponte en contacto con nosotros mediante nuestro formulario de contacto: http://www.wiggle.es/ContactUsForm y te contestaremos tan pronto como sea posible.
1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth, United Kingdom
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It supposed to receive on 07 Jan; however, I did received on 11 Jan. It is likely postal service's problem but so many days later.
I have found Wiggles delivery and return services to be great. There is only one problem. Their way of limiting the options could include more possibilities.
I have been a long time customer of Wiggle and their group company CRC. However, this time I needed some parts urgently before a trip and paid extra for them to be delivered "on or before 25th April" rather than relying on the free service. What I hadn't realised is that Wiggle's T&C say that unless you pay an extra £10 over and above the courier cost then the picking and packing will be delayed by between 2 and 5 days. Furthermore the courier is entitled to delay the package by a further 2 to 5 days. This means that my payment for a special courier service has resulted in my parts taking much longer than if I had availed myself of the free shipping. Quite frankly this is a scam and I shall not fall for this again. Wiggle's customer service have been less than helpful - I complained about the time taken by clicking on the button on my order and Wiggle's customer "service" complained that I hadn't included an order number - that's their software at fault! Wiggle/CRC have lost a good customer. There will be nobody at the delivery address for weeks for a package that has sat now for several days in Madrid. I look forward to getting a 100% refund when and if the package finally gets returned to Wiggle. Good riddance!

Reply from Wiggle.es
Good experience overall. The products are shipped very fast and the quality of service is nearly perfect (since perfection didn't exist).
Comprar online aquesta tenda es garantia de bon servei.
A preus molt recomenables,quan tenen ofertes.amb bona atenció al client.cliclisme ,runing,etc.
Buy this online shop is a guarantee of good service.
At very recommendable prices, when they have offers. With good customer service, request, runing, etc.
Several years ago I bought her.
First it was strange that priority deliver wasn´t available to my order. Contact support about that but the response wasn´t accurate, it did not explain why my order didn't had priority deliver option available. Then the order arrived inside of the estimated time but by not comming on priority deliver process/company it take more than a week to arrive, but the worst thing was that the package was damaged and full of portuguese post tape and all the products inside come with the close seal opened ! I'll never order again from wiggle unless priority deliver company process is available, and if i order again it shall be on test mode, by a product that won't need package and with a very low value.

Reply from Wiggle.es
I'm very happy with Wiggle. They are serious and you ever have everithing just in time.
Fast order process but slow supply chain and poor performance at country of destination
Very good experience with my last buy from Wiggle! Genuine products and fast delivery, I recommend it!
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