Wiggle.es Reviews 

Their website is misleading as it says free delivery, but in fact, you pay for delivery AND returns!

I bought a product for nearly 100 euros and had to pay twice. Let´s be honest, this isn´t really ·free delivery· is it?
Really misleading. And poor customer service.

Update: You asked me for my order details so you could check there hasn´t been a ·system error·. I´ve already been in contact with your customer services and they were particulalry unhelpful and reiterated the charge.
You say your delivery charges vary according to the item. I ordered a tri suit, ie extremely light and non-bulky, so that´s hardly an excuse is it?
The delivery method was slow too.

Let´s be honest: your headline claiming "free delivery" is grossly misleading. I used to spend a lot of money with Wiggle, but boy, have you gone off the rails. I won´t be shopping with you again.

Updated with warranty no: 5434861560 as requested...

Returned a defective wheel to Wiggle in August using their delivery service. It took until end of October to receive it. Zipp replaced it and then Wiggle shipped it back to me with the wrong documentation, so it got stuck in customs who eventually got so fed up with waiting for them to provide it they sent it back. Have tried to make contact with Wiggle to get either the wheel or a refund and either get ignored or told someone will contact me in a couple of days.. which never happens. Oh.. and there is NO WAY to call them. As the title says, worst customer service i have encountered. Bike24, Mantel, BikeInn, Deportvillage way ahead, how Wiggle have gone down hill.

Great service and fast delivery to Spain. The order was estmated to be delivered on 7th April and it has arrived today, 1st April.

Wiggle offers a very large range of quality products with different prices, the website is easy to navigate and clear, and the customers service is very competent.

Nice shop. Good delivery experience

Buying experience is good. Product catalog and prices are both good. Delivery times -in the age of Amazon-suck. Last delivery took 12 days.

Wiggle.es is trustful, offers a very large range of products for different sports, with prices adapted to the quality needed. Deeply recommended.

Considering the size of the two items I ordered they arrived in good time, exactly as described on website and securely packaged. Thank you.

J.Burnham

Perfecto recomendable 100%100, repetiré seguro.

Fast dispatch, international delivery surprisingly good in all current circumstances, there is a big BUT - they do not combine orders in one package even if one is made just after another and even you wrote to customers service immediately in 3 different ways, and even you made a special note inside the second order, that hurt :/

Been ordering things from wiggle for the last 5 years and yet to have a problem.

The parcel has not been delivered. After more than 2 weeks the parcel has not been found and no solution yet. I normally buy in Wiggle and it is great service. But this time unfortunately as I have not received my order and I have no solution yet I cannot value the service any better.

Muy mal. Me han entregado un artículo equivocado, y no me contestan por ninguna via. Solo me dan la opción de devolverlo "cobrándome los gastos de transporte".
No volveré a utilizar esta WEB, y advertiré de este episodio a todos mis conocidos.
Very bad. They have given me the wrong article, and they do not answer me in any way. They only give me the option to return it "charging me the transport costs".
I will not use this WEBSITE again, and I will warn everyone I know about this episode.

Everything works great. Competitive price, fast dispatching and products are fairly quick to arrive home. Sometimes when products are out of stock and it does not say it on their web the product can be delayed and it gets a bit annoying but it ahs only happened to me once.
I highly reccomend the shop.

Fast shipping and everything as ordered. Dependable and recommended.

Excellent. I bought it on June 4th, and it supposed to arrived on June 16th and I revived It on June 11th.
Quickly, perfect.

Excellent experience, they comitted to a 12 day delivery time and arrived in 7, during quarentine period. Much better than AMAZON. Well done Wiggle!!!.

Everything ok!. Good service and price. Recommended

I've bought 3 bib shorts 3 merino t-shirts and 2 long sleeve thermical jersey. I must say the quality is much better than other much more expensive brands. I am really impresed with this brand. I've choosen the normal delivery which takes 7 days to arrives. Perfect if you're not in a hurry.