Whirlpool India Reviews 

1,041
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, most reviewers were let down by their experience overall. Customers frequently expressed strong dissatisfaction with the company's service and product quality. Many encountered issues with appliances breaking down shortly after purchase, leading to frustration. The customer service was widely criticized for being unhelpful, unresponsive, and difficult to reach, often providing automated replies or failing to follow through on promises. Some people also felt that technicians often failed to resolve problems, sometimes requiring multiple visits or charging for services that should have been under warranty. Reviewers frequently mentioned rude or unprofessional staff, and a lack of accountability from the company. Additionally, many experienced significant delays in service requests, including product installations and repairs, leaving them with non-functional appliances for extended periods.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing extreme disappointment and... See more

Product

Reviewers highlight significant dissatisfaction with product quality, with many warning others not to... See more

Customer service

Consumers find customer service to be a source of significant dissatisfaction, with many reporting poor... See more

Staff

Reviewers mention significant dissatisfaction with the staff, citing issues such as unprofessionalism,... See more

Quality

Customers consistently express strong dissatisfaction with product quality, with many reporting that items... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Greetings from Whirlpool!! Please accept our sincere gratitude for the time taken and efforts made by you in sharing your concern with us. We would like to inform you that we have sc... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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1.0

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(1,041)

180 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad service frpm Whirlpool

Very bad service frpm Whirlpool. I have removed the water connection from water tap for putting a cover, after that I could not put in back in line as leaking was observed, then I contacted customer care , the best hopeless fellow who has told me it will be done today but since then no action was taken finally again contacted told me it will be done chargeable basis, very dangerous service please do not take any whirlpool product.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Whirlpool is the worst and most useless company

I have a Whirlpool top-loading washing machine. It's a very poor quality and useless washing machine. I would not recommend it to anyone
Since we bought this, we've been having problems with it, and it's been about 8 to 10 months now. It hasn't worked properly even once, and whenever we wash clothes, it doesn't dry them. Whirlpool is the worst and most useless company!

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Its garbage not brand


The Whirlpool should not even be classified as a brand. It is an inferior product line, and the individuals operating the business are shameless scumbags and financial leeches. Consumers who purchase their products are essentially choosing an appliance from a garbage bin and donating their hard-earned money to these crooks.

I purchased a Whirlpool refrigerator about four years ago, and it has been nothing but a headache. I gifted this appliance to my mother, expecting reliability, especially since I’ve used LG and Samsung refrigerators for over seven years without a single major issue.

But the Whirlpool unit’s compressor failed far too early. I agreed to pay ₹3,500 for the compressor replacement and ₹500 as a service fee, hoping the problem would be resolved. Shockingly, within just one month, the same issue has returned. And now, Whirlpool is again demanding another ₹500 just to visit—for a problem that should have been fixed the first time.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer care service

Worst customer care service, and they give authentication to whom their reputation is very bad and their technician are more than worse and they believe to take money from customer their service centre alka home appliances in varanasi is very worse in service and they have very bad technician they don't know how to make appliances. They destroyed my fridge which I bought only a year ago.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Very bad response from service center

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number.
WhatsApp customer support is useless. Always bot replies.
Never buy Whirlpool products.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Whirlpool products and, more importantly, their after-sales service. Based on my experience, I genuinely *cannot recommend* anyone to buy any Whirlpool product.

Once the sale is completed, there is *no proper response* from their side. The service is extremely poor, there is *no support*, and every representative says they will visit, but *no one actually comes*.

This experience has been very frustrating and unprofessional.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Bought whirlpool refrigerator

Bought whirlpool refrigerator. Totally disgusting product. And company also fraud and disgusting and lier. From executive to md no one is perfect all are same . Totally disgusting.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the service

Very disappointed with the service. I purchased a new washing machine and they promised a demo and installation within 24 hours. Even after repeated calls, there was no proper response and the service team kept delaying without any clear reason. Customer care is not helpful and the behavior is unprofessional. For a new product, this kind of treatment is unacceptable. I would not recommend this brand based on my experience.

9 November 2025
Unprompted review
Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi…

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi baar baar complaint krne pr bhi abhi tak machine replace nhi hui
Bahut bekar company hai bad bad

10 August 2025
Unprompted review
Rated 1 out of 5 stars

I bought a Whirlpool washing machine in…

I bought a Whirlpool washing machine in Aug'22 top loaded fully ....in 3 years feather touch is not working properly last 7 month .
I have called a cal center for repairing jst for a visit charge they are asking for 400 INR and 18% GST.

And apparently they will also charge for replacing or making the touch button..

Mine concern is why to give visiting charge if the touch button is replace or repaired....

Or I will ask a local repair mechanic for the same...

Requesting all Plz don't buy a whirlpool product....in future ....as the costumer care was little rude with me....

11 October 2025
Unprompted review

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