Whirlpool India Reviews 

This should be negative, very bad and unresponsive service.

One of the worst service system I have ever seen these people took my 2000 rupees for parts exchange now they are not responding to my call don't buy any whirlpool product they are worst then any cheap products

Whirlpool refrigerator is very worst product every time cooling problem service charges are very high and vegetables getting fungus in this refrigerator my suggestion don't buy this company products

I raised a complaint for low cooling of my 2 door whirlpool refrigerator which was just 3 years old. Complaint was not resolved even after writing to service head and several follow ups.
Instead of going to details I would mention the issues which I had faced.
1. Misguiding by technician and changing good parts without thorough checking.
2. Charging almost double the MRP price of the component.

You should absolutely not buy a Whirlpool refrigerator, please please please. Only then will they learn a lesson. Because --------
after working fine for a few days, it started having problems and is no longer working well. Now it is useless. After calling customer care 3 times to complain, they still haven't sent a technician.
06 days gone but I still haven't received the service.

I had a very disappointing experience with Whirlpool’s fridge warranty service. My refrigerator stopped cooling properly within the warranty period, but the service process was extremely slow and frustrating. It took multiple calls just to get a technician assigned, and even after visiting, the issue was not properly fixed.

The technician seemed unprepared and did not clearly explain the problem. After the so-called repair, the fridge started having the same issue again within a few days. When I contacted customer support again, they kept delaying and gave no proper solution. The technician said the part needed to be replaced and can be replaced in warranty and its been more than 7 days still haven't got the part and no definitive time to change and now the phone is switched off.

For a brand like Whirlpool, I expected professional and reliable warranty support, but the service was careless and inefficient. The warranty feels useless if the problem is not actually resolved. Very disappointed with the after-sales service.

I have purchased Split AC last year (Around MAY OR JUNE 2025) and booked AC service request 2-3 times but no one visit from the center and after few days, received call from this number +91 98148 23189 that we will do the service in next season (Before 1 year completion) and I booked service now again but no visit yet and still waiting for service person and again getting call from this number +91 98148 23189 and saying send Bill and even I submitted Bill again and still never received any person yet for AC service. So in whole year even not single time service DONE and in future, I will recommend not to purchase AC from this company. They are really very unresponsive. So I will say NO to WHIRLEPOOL Products.

I am very disappointed with my Whirlpool AC and the service experience. I purchased this AC less than a year ago, and it is still under warranty. When I requested a wet service, the service center told me that wet service is only available as a paid service. Why? Where is this mentioned in the warranty terms? It was never clearly informed at the time of purchase. I want to ask Whirlpool and the service center – are customers supposed to guess these hidden conditions? I bought this product trusting the brand, but this experience is extremely frustrating.

Horrible fridge. Eventually year there are issues some are repeat, looks like a model issue which customer keeps paying for.

Terrible customer service.

Using whirlpool Intellifresh Refrigerator. Purchased on December 2023 not even 3 years and got repaired 3 times already. Still not performing well, same issue not resolved and within a month same issue arises. I doubt with product quality with price tag of almost 60 k and features , there is technical issue and there is no quality resolution. I fees customer service is only to sell AMC and no actual repair or permanent solution. Known brand but very disappointed with the quality of product and the service. Pathetic.

Third class service...
Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response will come in 10 min but still not come upto 2 days and now not receiving the call,,,
Ekdam third class service now in future me my family not bought whirlpool fridge in ever...

This is the worst electrical appliance I ever used. Plenty of issues with their latest washing machine. The display board got damaged within 3 months and now we are without a machine machine for 1 month. THE SERVICE DELAY IS 30 DAYS+ AND WE ARE STILL WAITING TO GET IT REPAIRED. Wish we had gone with LG or Samsung by paying 6K extra. IF YOU STILL CHOOSE WHIRLPOOL, THEN YOU ARE IN FOR A SHOCK

I have bought whirlpool double door refrigerator in 2021 . Since then it has been broken down many time . Their service is worst in india . I logged complaint on 21st Jan 2026. Still not resolved . I must plz never buy any product of whirlpool . Their product quality is very low and service is worst then that . If you don’t want to waste money plz don’t buy any of their product .

Sold defective refrigerator.. after 6 months the thermostat had a problem.. technician not able to fix have visited thrice… problem is existing after every two months of the technician visit… even the technician visited said the part is defective

Very poor customer service. They are avoiding calls and causing disappointment. Issues often occur while working. The company uses the strategy of repeatedly buying new spares to make a profit, and we are losing money.

🚨 Extremely Poor Service – Whirlpool Washing Machine | Croma
This has been one of the worst service experiences of my life.
My Whirlpool washing machine has been non-functional for more than a week. Despite raising repeated complaints, there has been zero accountability and zero ownership from both Croma and Whirlpool Service (Sanand).
We were in an emergency situation and had to travel, yet no one cared to provide support. Owning a premium appliance becomes meaningless when the company abandons customers at critical times.
The most disappointing part is the unprofessional and careless attitude of Mr. Jaideep from Croma. Instead of helping, he showed complete indifference, no follow-up, no empathy, and no solution. This kind of behavior damages the brand’s credibility badly.
Whirlpool’s service team is equally irresponsible:
No proper technician visit
No clear diagnosis
No timeline
No communication
No resolution
This is not just poor service — this is negligence.
I strongly warn customers: ❌ Don’t trust Whirlpool service commitments
❌ Don’t expect support from Croma after purchase
Selling a product is easy; standing by customers during failure defines a brand, and both Whirlpool and Croma have failed miserably.
Absolutely unacceptable.

One of the worst expected customer service provided by whirlpool staff. Call raised for installation of washing machine almost 4-5 times, every time a new call needs to be raised. Most unprofessional and arrogant customer servie executives work for whirlpool.

Made a mistake after buying whirlpool top load washing machine, should have sticked to IFB as promptness in customer service by IFB is unmatchable.

I am extremely disappointed with Whirlpool’s service. I purchased a fully automatic washing machine recently, and it has already stopped working properly.
I have been following up with customer care daily for the last 5 days. Each time, I am promised that a technician will visit, but no one ever shows up. It is unacceptable to leave a customer stranded after a major purchase. If you value your peace of mind, do not buy Whirlpool products. Their service network is non-existent.

It's third class refrigerator if i…totally bad customer service and technician very bad behaviour even not unboxing fridge