Whirlpool India Reviews 

1,041
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, most reviewers were let down by their experience overall, reporting extremely poor service and deep dissatisfaction with the company's offerings. Customers frequently encountered unhelpful and unprofessional customer service, often receiving bot replies or rude interactions from staff. Products were also criticized for low quality and lack of durability, with appliances often breaking down shortly after purchase. Some people were dissatisfied with technicians demanding payment for warranty-covered repairs or basic visits. Customers also reported significant delays in service requests, installation, and product replacements, often waiting weeks without resolution. Additionally, some reviewers noted issues with technicians misdiagnosing problems or failing to fully resolve appliance functionality.

What people talk about most

Service

Reviewers mention negative feedback about service, consistently describing it as very poor, terrible, and... See more

Product

Consumers find product quality to be a significant disappointment, with many reporting that appliances like... See more

Customer service

Clients share negative opinions on customer service, with many reviewers expressing dissatisfaction and... See more

Staff

Users describe negative interactions with staff, citing experiences with untrained, unresponsive, and... See more

Quality

Customers had negative experiences with quality, expressing significant disappointment with product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Greetings from Whirlpool!! Please accept our sincere gratitude for the time taken and efforts made by you in sharing your concern with us. We would like to inform you that we have sc... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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1.0

All reviews

(1,041)

180 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer service

Worst customer service. I purchased a washing machine which was delivered on Thursday. But till Saturday they are unable to send technician to my address. Continuosly they are updating my address but have no information when technician will visit . On Sunday CCE was informing me that I have to wait till Monday to get a technician. If you guys don't have control over your technician then inform the matter at the very time of product purchase. We will switch to other brand. I advise others that customer service is poor, so know it before any purchase.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Whirpool Washing Machine Mene kharidi…

Whirpool Washing Machine Mene kharidi the in ki servise bilkul gatiya kism ki hai aaj 4 din ho gaye call centere ko call karte koi javb nahi hai so me sujav deta hu ki koi bhi inke bekar product nahi kharide Sali thard class servise

10 April 2026
Unprompted review
Rated 1 out of 5 stars

worst service ever i use in life

worst service ever i use in life . i purchased a new split ac 1.5 ton in the date 02-04-2026 it was installed 05-04-2026 but AC was not working on that installation day and i was submit complaint againts that so many times but their is no any responce for till now.
i suggest dont buy any product of whirlpool ever an ever.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst refrigerator

Bought this Whirlpool single-door fridge thinking it’s a reliable brand, but honestly disappointed. Cooling is inconsistent — sometimes it freezes vegetables, other times milk spoils quickly. The freezer builds up too much ice, so I have to defrost frequently which is annoying.

Within a few months, I started hearing loud noises from the compressor, especially at night. The build quality also feels cheap — door shelves are flimsy and don’t hold heavy bottles properly.

Biggest issue is service. When I contacted customer care, the response was slow and the technician visit took days. For this price range, I expected much better performance and support. Not recommended if you want hassle-free usage.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Whirlpool needs to change their name to…

Whirlpool needs to change their name to Worstpool!!

Worst pool of employees who don’t have the patience to listen to customer’s problem. Ordered a washing machine recently and its been more than a week but the issue isn’t resolved yet.

Case no - MUM04042608470
Customer care guys - Aman Kumar

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst service experience

Worst service experience. Extremely unprofessional service. Took advance payment, failed to fix the issue, and instead damaged my refrigerator further. Left the job incomplete and stopped responding. Complaint was closed without resolution. Completely unacceptable experience.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

I can give only 0 star.whirlpool…

I can give only 0 star.whirlpool washing machine which doesn't worked even for properly for 2 year it had all the complaint aftermarket them warranty period was over.we paid for service charges for half the cost of washing machine,
Lastly fed up of the services we gave the washing machine for exchange .

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Whirlpool is waste. Not trustable. Don't trust.

Whirlpool is not trustable. Don't trust. I purchased washing machine on 27 December 2024 and I have requested for a service for my washing machine. The technician came on 5th January 2026 and forced me to purchase AMC while my washing machine was still under active warranty. I told them to cancel my AMC and refund my money but they are not responding. At the time of this visit, my Whirlpool washing machine was still under an active manufacturer warranty for one more year and therefore, I did not require or intend to purchase any AMC. However, due to continuous pressure, force and misguiding from the technician, I was forced to purchase the AMC against my will. On the same night (05-01-2026), I sent an email clearly requesting the cancellation of the AMC and a refund. Despite this timely request, an invoice was generated on 07-01-2026, which is two days after my cancellation request.
I have not received any refund until now. Don't trust WHIRLPOOL. Waste

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Buying whirlpool fridge was the biggest…

Buying whirlpool fridge was the biggest mistake. 467 L of fridge within one year parts are getting changed. Cooling is not working. Cooling complaint is always. There. Charges are very high for a small part. It can cost up to 3000 2 ₹4000. We bought the fridge for 50,000. I’ve almost invested 12,000 in repairing the fridge within one year.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Very bad service ,1st customer care…

Very bad service ,1st customer care call paid able and 2nd not response immediately long time waiting, 1st stage call wait , 2nd stage refrigerator wait ,and my 10 rupees payable call recharge empty. And not reached 3rd stage tecnical dipartment.now recharge again and call him and repeat all . India , delhi, Whirlpool refrigerator model no 72568 S.no. 7256801251014517

14 March 2026
Unprompted review
Rated 1 out of 5 stars

It's been a week now I brought Washing…

It's been a week now I brought Washing Machine and non of the installation guy came to my house for installation. Patectic service. Installation people are rude and uneducated and lairs don't attend the calls and megs. Always give an false commitments. I am very upset with Whirpool and never going to purchase any product in future.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

We purchased a Whirlpool double door…


We purchased a Whirlpool double door refrigerator (3-star model). After just one year, the paint inside the refrigerator started peeling off. When we reported this issue to the company, they said they could provide a replacement only if we pay an extra amount. They also told us that the 3-star model we bought is not available now and they can only provide a 2-star model, and for that also they are asking us to pay additional money. We are very disappointed with this response from the company👎

12 December 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the product quality and customer support of Whirlpool Corporation. I have purchased refrigerator UIP-F-SIRT3523 and has been defective since the very first day of purchase, and despite 10–12 technician visits over the past 7–8 months, the issue remains unresolved. Recently, on 11 February 2026, components were replaced by a technician, yet the leakage problem continues and the refrigerator section still does not cool properly, leading to repeated food spoilage and financial loss. This has caused continuous inconvenience and wastage of money, apart from the ₹30,000+ spent on purchasing this defective appliance. It is extremely frustrating that instead of providing a permanent solution or replacement, only temporary fixes are being attempted. The after-sales service has been highly unresponsive and ineffective. Such poor product reliability and customer care is unacceptable.
I strongly urge potential buyers to think twice before purchasing Whirlpool products.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

bad service - no one appears

No service. Came and took about 8k for repair, and 2 days no service. Every hour they say that someone will come, but no one appears. Don't buy ever!!! And the fridge is just over a year old, and it's conked off!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

My new whirlpool fridge get gas leak…

My new whirlpool fridge get gas leak with in 2 month of new fridge delivery
467 ltr fridge give complaint on toll free number no replacement done yet
2 working days already completed.

Never buy anything of whirpool

9 March 2026
Unprompted review

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