My first purchases from Wex weren't perfect but they did their best to rectify the situation via refunds and that Is reasonable and fair. I believe you get the measure of a company on how they resolve... See more
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Review summary
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A great website easy to navigate and all the tech spec detail available when you need it. Like that every item where there are used versions are accessible from product page. I have bought use produ... See more
Company replied
I thought that, given how hard it is to find the Fujifilm X100VI in stock, I’d be waiting months for mine to arrive. To my surprise, Wex delivered my dream camera the very next day! The whole proces... See more
Company replied
I recently purchased the Canon R10, Lens and various accessories. With so many grey import sites about I finally settled on Wex. I spoke to a helpful person (Danny J) and they answered all my question... See more
Company details
Written by the company
Established in 1997, Wex Photo Video has helped over a million photographers and videographers achieve their goals. Wex's dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of any UK photo and video retailer, with over 30,000 products.
At Wex our mission is to treat all of our customers with the care and attention that is expected from the UK's biggest photo-video retailer. This approach is echoed through our five promises:
Written by the company
- Range
- We offer the UK's largest range of photo and video equipment, with over 24,000 products available for purchase on our website.
- Trust
- We offer a 30-day Return Policy on nearly every item, while products in our used section come with a 6-month warranty.
- Service
- We uphold our reputation for having unbeatable service: whether it is online, by phone, or in person. Every order is picked, packed, and shipped with the utmost care.
- Value
- We offer affordable, high-quality photo and video equipment along with many ways to help you find the right kit including, part-exchange, finance, and the used products section.
- Passion
- We are a company of photographers and videographers. We stay up-to-date on the latest technologies in the industry and freely share our knowledge through workshops and seminars.
Contact info
13 Frensham Road, NR3 2BT, Norwich , United Kingdom
- 01603 486413
- sales@wex.co.uk
- www.wexphotovideo.com
4.8
Excellent
78K reviews
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Wex usually have what I want to…
Wex usually have what I want to purchase in stock and if not, the notification system works well. Prices are competitive and equipment is despatched promptly and well-packed, is trackable and arrives on time. This last point is important, especially when buying high-value items.
25 August 2026
Great delivery on time
25 August 2026
Second hand prices are reasonable
Second hand prices are reasonable, service is quick and efficient, all you can ask for really.
22 August 2026
Ease of use from ordering to delivery.
21 July 2026
Efficient service and prompt delivery…
Efficient service and prompt delivery with prices equal to if not better than Amazon with no monthly fee!
24 August 2026
I am extremely satisfied with my…
I am extremely satisfied with my experience at the Wex, Putney store. The sales person was so patient with my queries and showed me all the cameras I wanted to check out. Also, since I wasn’t from the area also recommended an excellent place for lunch! Overall I am very happy with my purchase and experience.
24 August 2026
Excellent service excellent company…
Excellent service excellent company would recommend
22 August 2026
Great.... and arrived so fast
Im happy I ordered with wex. I was worried about spending a lot of money and ordering my new camera online but didnt need to be, it arrived the next day with a good tracker. Love the security of giving the driver a pin number. It was well packaged and im very happy with my purchase. I will definitely be using wex again.
Thanks
24 August 2026
I have purchased from Wex for a number…
I have purchased from Wex for a number of years and they have always been amazing. This week - they were flawless I ordered the wrong item and they were so prompt in addressing my error. Thenk you so so much once again. Mike
31 August 2026
Unprompted review
Excellent quality used camera bought…
Excellent quality used camera bought without fuss and for good price. Ordering easy and delivery spot on.
24 August 2026
Good price and fast delivery
22 August 2026
The second hand lens was exactly as…
The second hand lens was exactly as described, well packed, arrived on time and was a great price - can’t ask for more! Many thanks!
22 August 2026
Good service
Reasonable price, kept informed of progress of order, delivered as expected.
23 August 2026
Very happy repeat customer.
East to order. Arrived on time and very well packed. Good were exactly as described. A happy repeat customer.
22 August 2026
great experience
21 August 2026
Great company
I like Wex a lot. They have a good range of products at competitive prices. Have bought a lot of things from them over the years.
20 August 2026
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