West Riding Hyundai Reviews 

booked my car in for a service worst experience ever staff unprofessional and unorganised tried to over charge me on work that didn’t need doing on my vechile will not use this company again they over charge for work that doesn’t need doing

From booking the service to it being completed, Nicola was genuinely so helpful, happy and pleasant and kept me up to date in the showroom with further action on my car. Always a pleasure taking the car in and would always recommend them

We have used west riding for nearly 3 years & could not fault them . Their customer service is second to none. Always very accommodating & willing to help . We have today picked up our 2nd car from them & would recommend them to anyone . Special mention to Alison & the ladies on the reception desk

Attended to by Anna. She was so lovely. Offered me a cup of tea and recommended a nice walk at moses gate country park. Pleasant experience for the third time in a row.

Attentive staff very efficient.

This was the second time I have used this dealership and I have to say apart from a slight disappointment over them draining my recommended ready mixed windscreen cleaner and then replacing it with theirs.I can however recommend the two ladies in the service department Diane and Lauren who were very helpful and eager to please.

I contacted the Bolton branch because I wanted to buy a brand new Tucson, I got an initial response then nothing for nearly 2 weeks, despite messages to the salesperson, who I later found was off on holiday, I tried contacting the showroom direct and also via the online contact page, it took them nearly 2 weeks to get a response, disheartened I bought the car from Cheshire Oaks Hyundai(fantastic, highly recommend) I thought if I was having this much difficulty just buying a car from them, what were they going to be like if there were any future problems. I thought I must have just been unlucky and it was just a one off bad experience with Bolton, so I contacted the person in customer feedback and explained everything that had gone wrong, well they never had the decency to acknowledge my message never mind offer an explanation or apology, not a very nice attitude to have to potential customers, even though I had to drive an extra 20miles to Cheshire Oaks Hyundai to buy my car, they made me feel like a valued customer so I was happy to do so

Spoke this afternoon, to a very friendly and polite and professional gentleman called Ricardo that works in Servicing department.

Very helpful, with regards to product I was making enquires about. Spent time explaining to me, about the product, I will be making purchase on.

Very nice to speak to helpful people like Ricardo.

Thanks Hyundai for employing a friendly and helpful person like Ricardo.

Janice

Nicola and the service girls on the front desk are very helpful, great customer care and honest service ,they even send you a video of what they did to the car ,thanks to all the Bolton team for a first class job ,Ray Haslam

First class service and Adam Urmson went above and beyond from start to finish thank you, and my new Kona N line Hybrid is Amazing, this is my second car from them and would highly recommend them.
Thanks Mark

I am very upset that they broke something in the car while doing the service and they are not willing to repair it for me. They want to make me pay if I want to repair it.

The team are fantastic. Ricardo, thanks for your friendly professional service

Staff friendly nice layout and were very helpful,I wanted a test drive in the vehicle I liked, and no problem at all was arranged within a couple of days and would go back if I decided to purchase, excellent service

Great service from Lucy in helping us with our new car enquiry.

Great staff who look after not only your car but you as a customer as well.
I waited whilst my car was being serviced and was made to feel comfortable and very welcome.
Nicola is absolutely amazing, with a smile and very approachable she made the experience a 10/10

Good reception and punctual appointment. Staff very polite and helpful.

Don't want to know once the sale is done. Sold me a lemon at full price tried to sort it out. Was offered a lower spec older car or buy a new one.
Hyundai customer service totally useless do not expect any help from them or the dealer if you are not satisfied. The mild hybrid tucson gives 32mpg average and the hybrid part of the car does nothing.

Gary gave us excellent service, very cheerful bloke, and will come back again when changing cars

Great service, thanks

Molly was such a superb person with me thank u molly