Chorley Group Reviews 9,062

Fantastic Customer service from Sim. Everything quick and efficient, and stress free. Very Happy with our MG HS Hybrid and an enjoyable drive home to Glasgow.

From the first time I picked up the phone till we drove off the forecourt the service I received was exceptional. David could not have been any more helpful, from sorting our trade in vehicle to arranging all the documentation for our new car. He was outstanding and a credit to Chorley group

Answered all questions and queries we had re a new car purchase.
Courteous and friendly.
Will come back in the future

Found the car via cazoo. Made an enquiry on the Sunday. Had brilliant communication and reassurance from John all week. We travelled from Birmingham on the Saturday and drove away the same day
Thank you for all your help John.

I purchased a used Qashqai Tekna 2025 from the Wigan branch. Will Lewis was very helpful and made the process very simple . Looking forward to driving the car stress free over next few years.

Hassle free experiance buying from Chorley motors
Salesmane David Gore was brilliant from start to finish

This is my third car from Chorley Nissan and always had excellent service and it was the same this time, Tommy was very professional and very friendly and not pushy which put you at ease and explained everything as we went along.

I have visited this dealer now a few times when I was looking to changing my car/van - and totally respect the old school ways they opperate- brilliant !

Today I had my car serviced by them - despite not making the original purchase there - but seriously I think they are a true assett to the Citroen Brand
GREAT SERVICE AND PRICE - GREAT LOAN CAR ( altough it wasn't very cleran ) but free - so win win win
Going forwads - I wont be using the dealer I purchase my C5 aircross from { in Bolton } - as quite simply they dont have the same level of brand loyalty or customer care - as Rigbye do
If I buy another brand new citroen - { my 6tth } then it will only ever be from here

GREAT DEALERSHIP !!!

Paul at the Wigan branch was fantastic - from the very first interaction he was patient, knowledgeable and very personable! He was more than happy to support with any queries I had which was alot of them, and gave me an update whenever I required! He was open and upfront about a minor issue that couldn't be fixed as they were awaiting an update from citroen themselves, but he exceeded my expectations by going above and beyond to ensure the issue would be rectified without any inconvenience to myself. I felt reassured throughout the entire process of purchasing a car, and extremely pleased with the service I received!

I dealt with Brodie at The Chorley Group. He was brilliant. Managed to get me a great deal on the car I wanted. Great communication throughout.
Highly recommend

Purchased a new car on Tuesday and got great representation from there employee at burnley ,Gareth

Lovely experience ordering my new car helped from start to finish Great customer service.

Adam, Nissan Wigan has been of great assistance. He took his time in enlighten ing us on our purchase.Very patient,and he made us feel at home. He is just amazing and very professional.

Exceptional professional and friendly dealings with Reece. A true credit to you company

Purchased 75 plate demo nissan juke in January . Excellent service received from Will . Will was friendly and helpful and nothing was too much trouble . The car was immaculately cleaned and all ready for early pick up on the Saturday morning.
Couldn’t fault the service at all . Would definitely recommend! Sorry for late review !! Thank you

Rio at Burnley worked hard & moved his appointments to allow me to get my car sooner, so I wasn't without a car for too long. He was very friendly, clear, honest & very helpful. 🤩🤩

Sim was a delight to deal with and it was an excellent experience in spite of living 4 hours away, he gave me full details of the vehicle so that on collection it surpassed my expectations. Thank you Sim

No pressure from sales staff, seen a i10 on there web site went to see it bought it, buying the car was so easy had it a week now and I love it .I had my other car for nearly 17 years hope this one last that long . THANKYOU TOM IN WIGAN HYUNDIA.

Excellent service from start to finish. Having been let down by another dealer Brett and the team were a great help in sourcing our new Nissan Interstar. The van is perfect and we would definitely recommend Chorley Nissan.

Nissan Blackpool I Was given awful customer service by salesman Mr John Taylor and his other colleagues muppets and mostly ignored by Paul Gaskell and Adam turner,
Wrong car given it was another customers car,
Wrong number plates put on my car which is illegal
No sorry 😞 whatsoever
Very distressed situation very unhappy service customer care by Paul Gaskell was disappointing he told me Given the circumstances and the unfortunate lack of trust you now have dealing with John and Chorley Group, its probably best we draw this to a close and you place an order for a second car elsewhere. what a company completely unacceptable customer service and what a terrible customer care and customer support staff awful here and management Adam turner does not reply to any emails, avoid at all costs please 🙏 the company Chorley are the worse car company I have ever encountered buying a car, they have no business sense whatsoever, please 🙏 avoid this company please I have now purchased my car from a fantastic company,