This was the best shopping experience I have had in a long time. Layout of the show room was wonderful, and the customer service from Dawid was top class. I would highly recommend this company, no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
David was excellent.Really informative and helpful sensitive guidance throughout. We didn’t feel rushed and there was no sense of hard sell. Not the case with some retailers!
Company replied
A few weeks a go I had the very unenviable task of buying a new mattress and as soon as I started looking I realised many places either don’t have a show room or don’t have the one I want on... See more
Company replied
Brilliant customer service. I was allowed to take home a sample headboard for an hour to check matches. Old mattress removed FOC. As a long standing customer with my family from early days in Camden,... See more
Company replied
Company details
Written by the company
Handmade wooden beds and natural mattresses from Warren Evans, London. High quality wooden beds and orthopaedic mattresses delivered in days.
Contact info
Unit B3 Down, Bounds Green Industrial Estate, Ring Way, London, N11 2UD, London, United Kingdom
- 020 3927 7777
- sleep@warrenevans.com
- www.warrenevans.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A pleasure every time
Flawless process from start to finish. Always a great decision to choose this.

Reply from www.warrenevans.com
Excellent Customer Service (and rather lovely beds too!)
Jade has been fantastic not only in the showroom, guiding me round the various beds, especially as she had just come back to work having been really ill, but she then had to change my delivery booking twice because of my work commitments. She was determined to solve the delivery challenges for me and she succeeded. I have no hesitation in recommending Warren Evans to anyone and I am sure I will love the new bed and mattress too. Huge thank you! Judy

Reply from www.warrenevans.com
Me and my fiancé came to buy a new…
Me and my fiancé came to buy a new mattress Gul was Amasing. She talked us through all the different mattresses and what she thought would be best for my back. She couldn’t have been more helpful she made the decision very easy and not over complicated. My whole family have Warren evens mattresses. Never felt a more comfy mattress and the fact they’re organic is just the best. Wouldn’t recommend anywhere else. Thank you so much guys

Reply from www.warrenevans.com
Great service in the store
Great service in the store, made it easy to find the right mattress for us.

Reply from www.warrenevans.com
Amazing experience and Perfect Mattress!
We couldn't have had a better experience buying our first mattress from Warren Evans.
We decided on Warren Evans due to the non-toxic + organic nature of their materials as I have very sensitive skin. We were shown around the Camden Showroom by Warren himself, he was extremely knowledgeable, giving us a brief history of the company and was able to answer all of the questions we had. We felt so reassured having been taken such good care of and not rushed at all to make a decision.
Warren really helped us out and we ended up with a mattress that originally would have been way outside of our price range which we are so thankful for.
The communication to arrange our delivery and payment was super smooth and the actual delivery process went really well considering we are a 2nd-floor flat with very narrow staircases.
It's only been a week since the mattress arrived but I can genuinely say it has been the best week's sleep of my life - we ended up choosing the Organic+ 6000 King and I would 100% recommend Warren Evans and this mattress to anyone looking for their forever mattress.
Thank you so much Warren + Team!!!

Reply from www.warrenevans.com
Great communication
I spoke with Dawid & he was very polite & helpful

Reply from www.warrenevans.com
Very helpful service both in-store and…
Very helpful service both in-store and by phone, Dawid at Warren Evans helped us to pick a new bed for our daughter and covered all the details. They help with installation and the removal of the prior bed. Thank you!

Reply from www.warrenevans.com
Great shopping experience
The Camden showroom is nicely laid out with a good selection of beds to choose from and to try. I've always found Warren Evans beds and mattresses to be of the best quality and comfort.
Joe was very helpful and made my choice of mattress a pleasant experience.

Reply from www.warrenevans.com
excellent customer experience, tailored to my needs
10 years ago I bought a bunk-bed from Warren Evans and now I needed the little pins to assemble it again. I contacted them and straight away they tried to find a solution, even if they had since discontinued this range of beds. In particular Joe and Dawid have been very friendly and supportive, in a very timely manner and finally found a way for me to get the relevant items.

Reply from www.warrenevans.com
Great showroom in Camden
Great showroom in Camden. Joe was friendly and welcoming. Answered our questions well. Would reccomend - like that they can recycle your old mattress too.

Reply from www.warrenevans.com
Great interaction with a friendly, patient assistant.
Great interaction with a friendly, genuine, super knowledgeable and last but not least, patient! Thank you very much Joe. You are the best! 5 stars

Reply from www.warrenevans.com
The assistant in the Borough branch was…
The assistant in the Borough branch was extremely helpful and welcoming. Very pleased with how the purchase went.

Reply from www.warrenevans.com
Very personable
Very personable, individual tailored experience. Lovely little shop.
Seems great value as caught the last day of the sale. Free delivery & old mattress taken away at no charge. Lovely salesman, no pressure applied at all.
Hope the mattress is as good as the experience i had today

Reply from www.warrenevans.com
David helped us choose our bed and…
David helped us choose our bed and mattress in the London Bridge showroom. He is fantastic at his job.

Reply from www.warrenevans.com
Warren Evans is brilliant - and the mattresses first class
Syed at the warehouse was so helpful. The mattress was delivered this morning on time by two great guys with no fuss. I can't recommend Warren Evans enough

Reply from www.warrenevans.com
Recommended.No pressure to purchase mattress…
No pressure to purchase mattress testing, assisted as required. We've always purchased our bed frames and mattresses from WE, and there's a good reason for that! We purchased from the new Borough market showroom, friendly and helpful.

Reply from www.warrenevans.com
A great company from which to buy a mattress and bed.
Thanks for truly 5 star service from beginning to end. a really helpful team assisted with choosing the right mattress and bed base. Delivery time was really quick and the delivery team were super friendly and efficient. It's so good to be able to find great, personal customer service when everything else is just online. Thanks.

Reply from www.warrenevans.com
Great advice and a truly wonderful…
Great advice and a truly wonderful mattress. We had a Warren Evans mattress previously and dared to try a different brand after being lured in by talk of mattresses in boxes. Big mistake and we won't be doing that again! Luckily we were able to send the other mattress back and it was replaced by a soft, natural and incredibly comfortable one from Warren Evans. We had a quick video call with a member of the team who was super helpful in making sure we had the right product for us and our mattress was then delivered as soon as possible after Christmas. Fantastic service and we will definitely now be sticking with Warren Evans going forward!

Reply from www.warrenevans.com
Excellent shopping experience
A nice showroom which showcases the options without being overwhelming.
Big thanks to David who was able to explain the differences in the various options and help us choose what we wanted.

Reply from www.warrenevans.com
Joe was a great rep for the company
As a first-time customer, everything about the service was perfect. Joe was helpful from the start and a great ambassador for the company. He knew everything, was patient, constructive and made us feel welcome. He inspired confidence in the company and nothing was too much trouble for him. He made this a perfect visit to Warren Evans.

Reply from www.warrenevans.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







