West 4 Plumbing and Heating Ltd Reviews 

175
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This company is phenomenal. I cannot praise them enough. I had a big flood today and Dennis came within a very short time to sort everything out. He was super quick and very professional. I have n... See more

Rated 5 out of 5 stars

Alfie came highly recommended by a neighbour. We wanted him to re-install a tap. It wasn't a big job, less than half an hour, but access was restricted and tricky. He was polite, efficient, and resp... See more

Rated 5 out of 5 stars

Alfie is great to work with. Super reliable and honest. He did a variety of jobs - water filter installation, complete boiler, central heating system and radiator overhaul and installation (11 in tota... See more

Rated 5 out of 5 stars

Needed to replace boiler in bathroom, but needed to replace pipe work as old pipes were wrong diameter. British gas quoted similar price for work, but insisted we would need to organise a builder to... See more

Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Heating Contractor
  4. Plumber

Written by the company

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Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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4.9

All reviews

(175)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient Visit

Well organised and prepared for the job he had to complete on the day. Also, very tidy after the job is completed and efficient.

14 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Second to none, beats all comers in terms of commitment, expertise and getting the job done.

Our mother board had blown up - a new one was found, collected and fitted - through a variety of painful supplier issues - within 24 hours. All completed with a smile and excellent customer service.

12 December 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

I seriously can’t recommend Alfie enough at West 4 Plumbing. His service goes above and beyond. I had problems with a few of my radiators not working. Although Alfie could not get to me he assured me that it wasn’t a major issue that I could fix myself. He kindly offered to talk me through how to check and bleed my radiators over the phone (at my convenience 👍🏾). Hey presto I’ve got amazing heat in all radiators and my house is lovely and toasty. Couldn’t be happier to recommend this company although he’s so busy (unsurprisingly) that I’m going to have to book him in advance next time ☺️ Happy to wait for excellence! Worth it 👍🏾 Thank you 🙏🏾

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. I called Alfie as the boiler in my rental flat was not working. He fitted me in that same day which was just fantastic as all the other companies I approached could only fit me in days later. He was knowledgable and the advice provided was sensible. He then fitted a new boiler the very next day and provided an extended 7 year warranty as he is a Vaillant expert installer. All relevant paperwork supplied as soon as job completed. I would thoroughly recommend this company based on my experience and they will now be my go to with any heating or plumbing job. Thank you so much for an excellent service! Katherine Brown

10 November 2019
Unprompted review
Rated 5 out of 5 stars

Amazing job, highly recommend!

Alfie has done an amazing job! He installed a new overflow bath filler which was challenging to reach due to it's positioning. He is friendly, professional and very knowledgeable. He also provided invaluable advice on other areas of the property which required attention. Extremely happy, especially considering that he came on a short notice in the evening. Highly recommend!

9 November 2019
Unprompted review
Rated 5 out of 5 stars

Reliable, knowledgeable and professional

Alfie is extremely professional and gets the job done no matter what. He is very knowledgeable and always available even at short notice. He is friendly, polite and always gives reasonable prices. I cannot recommend him enough. Very reliable

2 November 2019
Unprompted review
Rated 5 out of 5 stars

Really excellent

Really excellent, speedy response to a late night Sunday issue we had. Very polite, knew exactly what to do and resolved it very quickly. Highly recommended, we’ll definitely make them our regular go to now.

28 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service and quick response time

Great service and responded to the problem quickly. Had a different person looking who couldn’t diagnose and it took W4 no time at all to identify the problem and explain what needed to be done.

Will definitely use again if another problem arises

23 October 2019
Unprompted review
Rated 5 out of 5 stars

Alfie is very smart and friendly…

Alfie is very smart and friendly professional. He sort out all my radiators, repair a boiler and installed the high tech thermostat. Very efficient and helpful. Will definitely recommend Alfie to everyone. Thank you Alfie very much, now we are all warm:)

18 October 2019
Unprompted review
Rated 5 out of 5 stars

Definitely our first call for any future plumbing and heating needs!

Alfie came recommended through our builder. And we're very happy he did!

Over two days he very conscientiously relocated pipework across our property into the utility room and replaced our system boiler, hot water cylinder, and thermostat. His pipework runs were all neatly ordered and mounted flush to the wall, and the overall layout was considerate of the tight confines of a small room. Throughout the process he also made recommendations on sizing the new boiler and cylinder to the property as we will be refurbishing it, and on choosing brands, all of which was a great help in an otherwise often confusing process.

When the installation was complete, he kindly walked us through operating and adjusting the system to our needs, and registering all of the products for guarantee purposes. (He's a Vaillant specialist installer, so we got a bonus two-years to our guarantee on the boiler, for having him install for us.) And over the phone today he patiently walked me through resolving a minor over-pressure in the system. All extremely reassuring, and much appreciated.

I can't recommend Alfie highly enough. He's personable, knowledgeable, and clearly proficient in his trade. We will certainly be happy to rely on him in the future.

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Great job replacing a boiler

Alfie is very thorough, conscientious and competent. He replaced our boiler and a radiator and did it very efficiently, on budget and tidied up very nicely afterwards. Can't recommend him highly enough

12 October 2019
Unprompted review
Rated 5 out of 5 stars

A friend recommended Alfie to fix the…

A friend recommended Alfie to fix the problems I had with the boiler. I am so pleased my friend recommended this company. Alfie is very professional and very knowledgeable on his profession. He was punctual, showed up on time and fixed everything on the day. He explained everything after the installation. I can't recommend him enough. I will definitely use him again and I will recommend him to all my friends and family.

2 October 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I got several quotes to replace my boiler. I was very happy with my decision to use West 4. Alfie and team were very professional. It was a significant job because it involved fitting a new flue to a different location from the old one, but the work was done quickly to a very high standard. My new boiler works perfectly. Happy customer.

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Professional service

Punctual, efficient, clean and determined to help with tricky boiling tap issues - all sorted, and drainage problems cleared too - all for a very reasonable fee. Can happily recommend!

2 September 2019
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, professional and went about the business of replacing a boiler in approximately 4 hours, clean tidy, very happy!

7 August 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, would highly recommend. They did an impressive job installing a new boiler in an awkward space and I’m really pleased with how neat everything looks. They were right on time, explained everything well and worked throughout the day to complete the work. Will use again in the future.

27 July 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

These reviews are important. When you need someone, you really want a recommendation from a trusted friend or neighbour, that’s not always possible and often you just end up taking a chance on someone from an ad. W4 are local to me and thank goodness he lived up to and beyond expectations. They’re one of the ‘good guys’, knowledgeable, helpful and skilled. Can’t recommend them enough.

23 July 2019
Unprompted review

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