SC Duncan Heating Plumbing Electrical Reviews 193

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Writing a review after shane from sc heating came to service my boiler after being let down so many times from another company. He was very prompt, came when he said he was and phoned me in advance... See more

Rated 5 out of 5 stars

Very good performance, esp by the installer. He got on with the job, didn't take coffee breaks or waste time. So overall very satisfied, will definitely use again. I had a toilet, sink, towel radiato... See more

Rated 5 out of 5 stars

Booked the appointment and about 10 days wait which was ideal for me. The gas engineer James arrived on time and was very courteous and completed the job within about 45 minutes checking my Vaillant b... See more

Rated 5 out of 5 stars

Jordan came round yesterday to fit a new printed circuit board which had failed on the Vaillant boiler. The confidence and swiftness from Jordan in replacing the part but also doing a thorough check o... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Company
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

SC Duncan Heating Plumbing and Electrical carries out expert boiler servicing, repair and installations to Stevenage, Hitchin, Letchworth, Ware, Luton, Dunstable, Hertford, St Albans and all of Hertfordshire. SC Duncan are also expert plumbers completing whole house renovations projects and full bathroom installations. SC Duncan has been serving Stevenage and Hertfordshire with plumbing heating solutions for over 40 years and now with our dedicated Private Residential business SC Duncan Heating Plumbing and Electrical James and the team will ensure all your plumbing, boiler, bathroom and heating requirements are catered for.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very satisfied customer of sc heating

Writing a review after shane from sc heating came to service my boiler after being let down so many times from another company. He was very prompt, came when he said he was and phoned me in advance and did an amazing job. Friendly and professional. First time my boiler had been serviced properly and thoroughly stripped down and put back together. Very tidy throughout. Pricing was very fair indeed and deserved more as his colleague did a fantastic service. Best company I've ever used.10/10. Thanks Shane.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue with a blocked toilet

I had an issue with a blocked toilet. Dayna arranged for a very capable engineer, John, to come and address the problem, even on a bank holiday. He resolved the issue within an hour, doing an excellent job. I will certainly recommend SC Duncan's services to my friends and family.👍👍

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Very Efficient and reasonable prices

Booked the appointment and about 10 days wait which was ideal for me. The gas engineer James arrived on time and was very courteous and completed the job within about 45 minutes checking my Vaillant boiler and Megaflow. He addresses my questions well and explained the workings very well. Very happy with everything andthe price was very reasonable as they didn't even charge for the Megaflow inspection.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

S C Duncan

Arrived in good time and carried out the job quickly and efficiently. Price paid as quoted. Very happy with the work done.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Mat and Tom from SC Duncan Heating and…

Mat and Tom from SC Duncan Heating and Plumbing were simply fantastic guys . They done a great job fitting new rad valves today and worked as team to do a fast and efficient job. I couldn't praise them enough, very polite and didn't mind me asking questions. They both seemed happy just getting on with the work, they both said how good it is working for this small company who actually care for their staff aswel. To me this reflects on how efficient they were and wanting to make me happy with DC Duncan.
I would like to take this opportunity to really thank Tom and Mat for a great job 👍
Mr Angelo Galasso.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

SC Duncan friendly, professional efficient

SC Duncan came out to service my boiler. They were on time, efficient, professional, and friendly.

Needed to call them out a couple more times since, and they were quick to respond, super friendly and helpful!
Would definitely recommend

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Mark is amazing!

Mark did an amazing job with my bathroom and kitchen, and also gave me great general advice about home maintenance. 10/10 service - Mark is super friendly, knowledgeable and a real asset to the SC Duncan team. I would highly recommend him and the company at large.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Supporting Local Business

I love supporting local Companies and the service S C Duncan give is exceptional. They are extremely professional and always deliver. James was both friendly and professional today and is a great ambassador for your Business

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Leak from kitchen sink

The company was able to respond with a next day appointment for the leak, which was brilliant! And as hoped, it was a simple job to do, but Jason had arrived before the scheduled appointment time and didn't make me think that I was wasting anyone's time. Really good service, will use them again.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

SC Duncan fitted my dream bathroom

SC Duncan fitted my dream bathroom. Colin and his team were easy to talk to, helpful, professional, really well organised and all really friendly.
I couldn’t have envisioned it without them and have no complaints.
Very very happy with the service, price and work.
Would 100% recommend for a full project managed job from start to finish. They delivered quickly and I love the final result.

13 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look