We were looking for a varied stay and your Bali trip fitted our criteria.. The accommodation in each resort was lovely with boutique small hotels provided. The transfers were spot on too . All... See more
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Booking was easy. Hotel as expected even little extras like included cocktails offered although did have to ask for the late check out which was part of the package. Hotel didn’t seem to be aware of... See more
Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
Company details
Information provided by various external sources
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
Written by the company
Contact info
France
- www.voyage-prive.com
4.4
Excellent
82K reviews
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Reply from Voyage Prive
Hello,
Thank you for your feedback! We’re delighted to hear that you were pleased with your experience and appreciate you taking the time to share your thoughts. We look forward to helping you plan your next getaway.
Best regards,
Carl and the Voyage Privé Team ✈️
Very enjoyable holiday with Voyage…
Very enjoyable holiday with Voyage Privé and would use them again. Easy booking, which was a great offer with plenty of time to pay if needed. The flights and transfers were very good and all on time. The location was a long way from the airport (2.5hours going) and was a taxi ride from the nearest town but the hotel complex had everything. It was only to go gift shopping we needed to get a taxi but did had a couple of local restaurants within walking distance of the hotel.
10 July 2026
Reply from Voyage Prive
Hello Andy,
Thank you for sharing your experience! We’re delighted to hear that you had such an enjoyable stay and that everything came together smoothly for your trip. We truly appreciate your kind words and look forward to helping you plan another wonderful getaway in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
I’ve booked with this company four…
I’ve booked with this company four times in the past, which makes this experience even more disappointing. Based on how this has been handled, I would strongly advise others not to book with them.
The level of customer service has been extremely poor. They were unhelpful, dismissive, and showed no willingness to resolve a straightforward issue. When I requested airport transfers, I was told: “As your departure is now only a few days away, we would unfortunately be unable to guarantee arranging airport transfers through our service within the remaining timeframe.”
However, when I checked their own system, I was still able to book deals that included transfers without any issue. This contradiction makes their response feel inaccurate and unreliable.
Overall, the lack of support, inconsistent information, and unwillingness to assist has completely undermined my trust in this company. After multiple bookings with them, this will be my last.
I would strongly recommend booking elsewhere — companies like Expedia are far more reliable and actually provide proper customer support.
24 July 2026
Unprompted review
Reply from Voyage Prive
Hello Sarah,
Thank you for taking the time to share your feedback. We’re sorry to hear that this experience has left you feeling disappointed, especially after having travelled with us previously.
After reviewing your booking, we can confirm that the package selected included car hire rather than airport transfers. Given the short time before your departure, our team explored the available options and offered compensation for the car hire as a gesture of goodwill.
We’re sorry that this solution did not meet your expectations. We appreciate your previous trust and hope to have the opportunity to provide you with a smoother experience in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
False advertisement
False advertisement. Went to my hotel which the ad showed id get sea view and private pool. When we turned up, there was only a farm view. No pool. They offered a £80 refund knowing they could offer more but they took advantage. I paid over £1300 for this trip. Disappointing. Book elsewhere
24 July 2026
Unprompted review
Reply from Voyage Prive
Hello Yusuf,
We’re sorry to hear that your experience did not match your expectations. We appreciate you bringing your comments to our attention and hope to have the opportunity to provide a more enjoyable experience in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
Excellent trip
Excellent trip. Lovely hotel great flights and the added excursions helped to create a fun packed adventure. Great base for exploring the city
Good service from the start to finish
20 July 2026
Reply from Voyage Prive
Hello Christiane,
Thank you for sharing your experience! We’re delighted to hear that your getaway was so enjoyable from beginning to end. It’s wonderful to know you made the most of your time away, and we hope to welcome you on another memorable journey soon.
Best regards,
Carl and the Voyage Privé Team ✈️
Properly curated experience
I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and perfectly executed. There was real in country experience and expertise.
19 July 2026
Reply from Voyage Prive
Hello Christopher,
Thank you for your continued trust and for sharing your experience! We’re delighted to know your recent getaway was such a success and we look forward to being part of your future adventures.
Best regards,
Carl and the Voyage Privé Team ✈️
Will definitely use Voyage Prive again.👍
Brilliant website, good choice of hotels. Organised and easy to navigate website, bookings and stay. Good comms throughout.
5 May 2026
Reply from Voyage Prive
Hello Leigh,
Thank you for choosing us! We’re so pleased to have been part of your travel plans and truly appreciate your support. We can’t wait to help you create more wonderful memories in the future.
Best regards,
Carl and the Voyage Privé Team ✈️
Found them to be very efficient and…
Found them to be very efficient and everything was just as they said it was, including on time transfers and a beautiful hotel.
12 July 2026
Reply from Voyage Prive
Hello Christopher,
Thank you for your lovely feedback! We’re delighted that your trip went so smoothly and that you enjoyed every part of your experience. We hope to welcome you back on another memorable getaway soon!
Best regards,
Carl and the Voyage Privé Team
Excellent choices and easy booking…
Excellent choices and easy booking process with immediate confirmation. Hotel details are always accurate and the locations for them perfect -very central . Used voyage prive for rome and both hotels very central and amazing places .
20 July 2026
Reply from Voyage Prive
Hello Sabeena,
Thank you for your lovely feedback and continued trust in us. We’re delighted that you’ve enjoyed your experiences with our selection of stays, and we truly appreciate your support. We look forward to helping you discover more wonderful destinations in the future.
Best regards,
Carl and the Voyage Privé Team
The company handled arrangements well…
The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc.
There was one last minute snafu with my airline ticket but Voyage Prive sorted it out.
13 July 2026
Reply from Voyage Prive
Hello John,
Thank you for sharing your experience with us. We’re pleased to hear that the arrangements made helped you enjoy your journey, and we’re glad our team was able to assist when needed. We appreciate your feedback and hope to have the pleasure of arranging another trip for you in the future.
Kind regards,
Carl and the Voyage Privé Team
Great prices but you have to decide…
Great prices but you have to decide quickly as only a few rooms left or flights.good communication and support.will definitely use again.
20 July 2026
Reply from Voyage Prive
Hello Stuart,
Thank you for your lovely feedback. We’re delighted to hear that you had a positive experience with our service and support. We appreciate your kind words and look forward to helping you plan another memorable trip in the future.
Kind regards,
Carl and the Voyage Privé Team
Mix up over flights bookings
Mix up over flights bookings, no leeway in changing anything once you click that’s my only cause for concern after mistakenly clicking wrong flight options couldn’t go back & change it within 1minute still they changed venue on one of our stays & the replacement was absolutely brilliant.
Great holiday value for money & would definitely recommend & use again.
6 July 2026
Reply from Voyage Prive
Hello Andy,
Thank you for sharing your feedback. We’re glad to hear that you enjoyed your holiday and that the replacement hotel contributed to a great experience. We have taken note of your comments regarding the flights and appreciate you bringing this to our attention. We hope to have the opportunity to welcome you again in the future.
Kind regards,
Carl and the Voyage Privé Team
Always good quality hotels
23 September 2025
Reply from Voyage Prive
Hello Amber,
Thank you for your continued trust and kind words. We truly appreciate your loyalty and look forward to welcoming you on another great stay in the future.
Kind regards,
Carl and the Voyage Privé Team
Highly recommend
From the beginning of the booking the process was seamless. The price and the quality of the hotel could not be faulted and everything in the right up was correct and didn’t disappoint. With highly recommend this company.
19 July 2026
Reply from Voyage Prive
Hello,
Thank you for your wonderful feedback. We truly appreciate your support and hope to welcome you back again soon.
Kind regards,
Carl and the Voyage Privé Team
Bait and switch with the pool
Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile, it's actually an expensive, private pool off-limit to voyage - privé Travellers. That should be illegal, am curious to see if it will be determined as such.
18 July 2026
Unprompted review
Reply from Voyage Prive
Hello Benedicte,
Thank you for taking the time to share your feedback. We're sorry to hear that your expectations regarding the pool were not met. We understand how disappointing this must have been, and we appreciate you bringing it to our attention. Your comments have been shared with the relevant teams to help improve the clarity of how our facilities are presented. We hope to have the opportunity to welcome you again for a more enjoyable stay.
Kind regards,
Carl and the Voyage Privé Team
PICK UP CAR
BIG PROBLEM AND WASTING TIME WHEN I HAD TO PIACH UP MY CAR ...WW WAITED AT LEAST 1 HOUR AND HALF IN ORDER TO GET THE CAR. ONLY ONE EMPLOYER FOR 7 PEOPLE WAITING. WE ALREADY BOOKED VIA "VENTES PRIVéES" THE CAR.
5 July 2026
Superb hotel, great location
Superb hotel, great location and a lovely city.
Slow pace of life made it such an enjoyable break
10 July 2026
Reply from Voyage Prive
Hello Grahame,
Thank you for your lovely feedback. We’re delighted to hear that you enjoyed your stay and had the chance to truly unwind and embrace the destination. We hope to welcome you back for another relaxing escape in the future.
Best regards,
Carl and the Voyage Privé Team
Awful customer service
Awful customer service, errors with booking throughout, everything done as cheaply as possible including an ‘included’ excursion for wine tasting booked a 2 hour drive away from accommodation so we could not possibly go, Rude responses when you do eventually speak to someone, would never ever use this company again.
23 June 2026
Unprompted review
Reply from Voyage Prive
Hello Ian,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and we would like the opportunity to look into the issues you’ve raised. Could you please provide us with your booking reference number so our team can review the details and assist you further?
Best regards,
Carl and the Voyage Privé Team
Great customer service at each stage
From
Booking to stay the service was excellent. The customer service team were super helpful when booking- both online and on the phone. All documents were received in a timely manner and emergency contact details given for the duration of our stay.
10 July 2026
Reply from Voyage Prive
Hello Lindsey,
Thank you for sharing your experience. We’re delighted to hear that you felt well supported throughout your journey and that our team was able to make the process feel smooth and reassuring. We truly appreciate your kind words and hope to welcome you back for your next getaway.
Best regards,
Carl and the Voyage Privé Team
Great holidays, excellent accommodations & easy to book.
I’ve travelled with Voyage Privé 4 times now and have had superb holidays every time. The hotels / holidays are always excellent, and Voyage Privé have always been a pleasure to deal with.
Straightforward booking process & the App is good too.
2 July 2026
Reply from Voyage Prive
Hello Mad,
Thank you for your lovely feedback and for choosing to travel with us time and time again. We’re delighted to know that your experiences have been so enjoyable and that our service has made planning your getaways a pleasure. We look forward to helping you create many more wonderful memories!
Best regards,
Carl and the Voyage Privé Team
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