The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more
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Review summary
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What people talk about most
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Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt... See more
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Ben was really patient and helpful in trying to get our monthly costs down, not only on one phone but also our broadband package, saving us money each month. He also upgraded another phone’s SIM at th... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
140K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Glenn was excellent and set up our…
Glenn was excellent and set up our devices for us
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey David,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Worst mobile network to deal
Worst mobile network to deal. Customer service is atrocious. And forget about going payg. You can no longer ring up to top up. Must be done through the app which is a disaster. Never works, hard to get registered. Just stick with O2. Much more professional company.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Andrea,
I apologize for the issues you've been experiencing with the service. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Very positive!
Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my phone and was so helpful setting up the new phone too. She was friendly, polite and kind and I’m really grateful for her support today!
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was on holiday in Grimsby and was…
I was on holiday in Grimsby and was wanting to upgrade my phone to the Flip8. I went into store and zpoke to Amy and she ordered it for me. Or came quixk and waa happy
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Don't do Voda broadband if you need wifi
1 month as a broadband customer this is what I've learnt. The WiFi is no where near as good as others out there. The broadband team are nice people but you will be in a doom loop of calls. The complaints process isn't one and relies on written letters, which the complaints team don't actually read. If it's a race to the bottom of customer service Vodafone UK in the lead.
Oh and the social media team are just bots and really don't care about my wasted life across the past month being a pseudo voda engineer and they don't grasp that amazingly some people don't do social media.
The irony of constantly pointing me to social media platforms but only letting me complain in pen and ink still makes me laugh.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey there,
We are sorry to hear this, after a month of repeated calls, poor broadband performance, and feeling like your complaints aren't being properly heard, we completely understand your frustration. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Jason was very helpful
Jason was very helpful. He saved me money and helped sort out my mother’s phone too.
Thanks Jason
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Annemarie,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Came in with a question about my pay as you go sim. Left with a great unlimited deal and new Internet.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Charleigh,
Thanks for the lovely review and fantastic support for Edward. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Omar was such a helpful young man
Omar was such a helpful young man, going into the stratford upon avon store is always a treat, I've been trying to solve this problem I've had for 6 months, and I had enough, I called Vodafone, went to a Samsung specialist shop nobody could solve my problem. I saw omar who spent 5 minutes with my phone and solved the issue I was having, I cannot thank him enough!!!
13 August 2026
Unprompted review
Reply from Vodafone UK
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee was a fantastic help
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back! Thank you
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Sofia,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I served by guy called munya last week…
I served by guy called munya last week came back data transfer he help us very well. Im very happy witb my new phone and the service i recieved.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Kate,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I visited Lewisham Vodaphone store on…
I visited Lewisham Vodaphone store on Monday 17th Aug and ordered 2 upgrades on mobile phones, we were advised that the upgrade would be simple and could do this at home after spending 2 hours with customers services, we were advised to go to Peckham branch where we met Mo was extremely knowledgeable and friendly in the Peckham branch and did our upgrade so smoothly, thank you very much.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly polite person to deal…
Very friendly polite person to deal with speak to me clearly and was very helpful I recommend him to all customers I was very impressed by zulfi
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Craig,
Thanks for the lovely review and fantastic support for Zulfi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daryoush helped me set up my family SIM…
Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Terrible service
Terrible service. Also they provide illegals with SIM cards once they break into the country. Abort
16 July 2026
Unprompted review
Reply from Vodafone UK
Hi there. We’re sorry to hear about your experience, Peter, and the frustration caused. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.
Thanks again,
Vodafone Social Media Team
Mo was very helpful
Mo was very helpful, he helped me to transfer the data from my samsung to my new iPhone. Vodafone Hackney has very good customer service.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Rosetta,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service in store from Ricky Nikki…
The service in store from Ricky Nikki was excellent
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Stephen,
Thanks for the lovely review and fantastic support for Ricky Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an excellent experience in store…
Had an excellent experience in store today to upgrade my phone. Customer service was second to none cannot fault at all.
Overall very happy with my experience
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Danielle,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service! We had lost a phone. Abbas helped us through the process really efficiently and explained everything to us so well. Highly Recimmend! Thank you
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Marie,
Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff Calleigh at Ipswich store was…
Staff Calleigh at Ipswich store was very kind and helpful highly recommended her for the great service she’s offered me today.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hi Isimeli, thank you so much for your wonderful review and the amazing support you’ve shown for Calleigh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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