Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more
Company replied
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... See more
Company replied
Bethan helped me to restore my iPhone as I had been locked out and didn’t have any clue. She was very patient and understanding despite me not being on Vodafone, although as soon as my current contrac... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
139K reviews
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James was so helpful very quick service…
James was so helpful very quick service sorted my problem straight away
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Mark was really helpful and explained…
Mark was really helpful and explained things really well for me as I am dyslexic
17 August 2026
Unprompted review
Reply from Vodafone UK
Hi Jay, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went into store as contract ended
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device and plan...thank you.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Christine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Standards have dropped significantly…
Standards have dropped significantly over the past few years. Poor service, time wasting, connection issues, poor call quality, mobile data unreliable. inefficient customer service.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Fay,
Thanks for your feedback. We're sorry to hear that you've experienced issues with service quality, connectivity, and customer support. We understand how frustrating it can be when the service doesn't meet your expectations. We appreciate you taking the time to share your experience with us.
If the issue continues or gets significantly worse, please reach back out to the relevant team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the relevant teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Very helpful and explained my problem
Very helpful and explained my problem. Satisfied with the solution.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Marilyn,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wad helped by Theo
I wad helped by Theo, a store advisor. I had a problem ith my phone and she helped sort it out for me .
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Hendry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calms service was excellent he went…
Calms service was excellent he went over and above for myself would recommend
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey linda,
Thanks for the lovely review and fantastic support for Calms.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent help from very professional…
Excellent help from very professional staff in the Corby store.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Sabina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodaphone…
Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely visit again.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Naveed,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sean was extremely helpful and…
Sean was extremely helpful and personable this morning. Excellent
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Sarah,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shima was very good and helped me pay a…
Shima was very good and helped me pay a bill then saved Me money on my broadband
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Donald,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and quick !
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Allirra was really good and helpful
Allirra was really good and helpful
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Mr Lawson,
Thanks for the lovely review and fantastic support for Allirra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was great
Chris was great. He quickly resolved my initial problem then offered options which he explained fully.
Very happy with the service at Vodaphone Crystal Peaks, thank you.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Paige was great thank you very much !
Paige was great thank you very much !! Helped with my contract and was always smiling
17 August 2026
Unprompted review
Reply from Vodafone UK
Hi Frank, thank you so much for your wonderful review and the amazing support you’ve shown for Paige, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jas was brilliant gave me a amazing…
Jas was brilliant gave me a amazing deal on my sim card 10/10 service
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Prabhjot,
Thanks for the lovely review and fantastic support for Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wayne was a great help to both my boys…
Wayne was a great help to both my boys setting up their first phones. Thank you
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Kit,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great and friendly service
It was a great and friendly service. Thanks Ray and Aadam for their help.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Selim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service smooth and straightforward!
Geeta from Sheffield was very helpful, even after a system glitch she called me back and ensured we went through proper security and rendered my new simo smoothly with straightforward customer service - well done Vodafone!
One point to improve, when going quiet it’d help to let me know you are doing work in the background, there’s an issue or placing me on hold just so I know you’re still there.
17 August 2026
Unprompted review
Reply from Vodafone UK
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Geeta, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Came in with phone malware and Dan…
Came in with phone malware and Dan fixed it for me. Great service!
17 August 2026
Unprompted review
Reply from Vodafone UK
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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