The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Fantastic service from Kurt, the manager at Vodafone Ipswich. He was friendly, knowledgeable and really took the time to understand what I needed. Everything was explained clearly, and I never felt... See more
Company replied
Ben was really patient and helpful in trying to get our monthly costs down, not only on one phone but also our broadband package, saving us money each month. He also upgraded another phone’s SIM at th... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
140K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Cristina was excellent
Cristina was excellent. Very helpful, pleasant and knowledgeable. Thank you.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey John,
Thanks for the lovely review and the fantastic support you’ve shown for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was extremely helpful and…
Liv was extremely helpful and knowledgeable, very professional
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Peter,
Thanks for the lovely review and fantastic support for Liv. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service today by Liv at…
Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experience switching providers one of the best experience and stress free.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to store and Wager and Cam were…
I came to store and Wager and Cam were very helpful and went out of their way to help me. Both very knowledgeable, had a great experience.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Sophie,
Thanks for the lovely review and fantastic support for Wager and Cam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great exprience in vodafone both…
Had a great exprience in vodafone both management Jay and rachel helped me with my upgrade and talked me through the plan and deals i was getting really, Jay made me feel at ease as i was leaving a different network and was paying a fortune now im comfortable with the price im paying and with broadband aswell so thank you so much for helping me out much appreciated
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Kylie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New WiFi box contract.
I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to point me in the right direction and tell me what WiFi box I need to get me on my way and use when we’re on holiday. Her name was Maryanne. She was brilliant.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv at Carlisle today gave me honest
Liv at Carlisle today gave me honest, helpful advise. No hard sell and a genuine feeling that she cared about me as a customer.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Jayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kamilla at Vodafone Woking (Woking, Victoria Place) is an absolute lifesaver!
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla.
After wrestling with online AI tools that couldn't resolve our account issue, we visited the Woking branch on a Tuesday around 5:00 PM. There was zero wait, and we were assisted immediately by Kamilla.
She was brilliant from start to finish—attentive, genuinely welcoming, and completely on top of her game. Instead of reading off generic scripts, Kamilla listened carefully, cut through the system errors, and sorted out the entire problem in minutes with effortless patience.
Online bots can't replace true customer care. Kamilla turned a massive headache into the smoothest, most pleasant experience. Vodafone management: please ensure Kamilla receives the recognition (and bonus!) she genuinely deserves—she is an absolute asset to your retail team.
Date of Experience
August 2026
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely faultless
Absolutely faultless. Thought about leaving Vodafone but happy to stay if your customer service is this exceptional
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Mrs Aimers,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Tom at Alton Vodaphone for…
Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had the absolute pleasure of dealing…
I had the absolute pleasure of dealing with Dill and he was professional, experienced and a delight to deal with.
I had a very efficient buying process and experience.
Thank you Dill.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Mr Anwar Hussain,
Thanks for the lovely review and fantastic support for Dill. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was very professional and easy to…
Kas was very professional and easy to deal with daughter iscvery happy with her phone
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Caspa ,
Thanks for the lovely review and fantastic support for Kas. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store to ask about data
Came into store to ask about data, met with aadam and Ricardo, they were brilliant In helping me sort my contracts out. Top lads thank you for the help
18 August 2026
Unprompted review
Reply from Vodafone UK
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Aadam and Ricardo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Azhara was great
Azhara was great, she really helped despite of all my learning difficulties she's absolutely a star.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Updating SIM Plan
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and made the whole experience far easier and enjoyable than I thought it would be!
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Ezekiel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a virus on my phone and Paul C…
Had a virus on my phone and Paul C managed to get me sorted with everything I need. Took all the virus off it. Thanks again
18 August 2026
Unprompted review
Reply from Vodafone UK
Hey Kam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Impeccable service from Thomas was…
Impeccable service from Thomas was excellent from start to finish upgrading phone can be a challenge but he's professional Manor and customer service Manor just made things easy and simple. Thanks for much Thomas, a real credit to the business you represent
18 August 2026
Unprompted review
Reply from Vodafone UK
Hi John, thank you so much for your wonderful review and the amazing support you’ve shown for Thomas, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK
Hey Sannya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really great service from Joe today
Really great service from Joe today. Nothing was too much trouble. A number of matters all sorted in one visit to this shop. Many thanks.
18 August 2026
Unprompted review
Reply from Vodafone UK
Hi Adam, thank you so much for your wonderful review and the amazing support you’ve shown for Joe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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