My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
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Great service by Patrick, who renewed my broadband to make sure that I’m on the best package. Thanks Patrick

Reply from Vodafone UK
Very good service Andrea was very professional thank you very much. Lovely lady

Reply from Vodafone UK
MET TWO VERY KNOWLEDGABLE LADIES TODAY WHO HELPED US VERY MUCH THANK YOY TO NATALIE FOR YOUR HELP

Reply from Vodafone UK
Elise was amazing helping me get a new phone! Made the process vert easy and stress free. Thank you Elise :)

Reply from Vodafone UK
Visted Barnsley - Served by Dan.
Excellent quick service and saved me money while chit chatting about Barnsley FC

Reply from Vodafone UK
Excellent customer service from Liam and team

Reply from Vodafone UK
Chloe was very helpful and seemed to understand our problem and explained everything clearly.

Reply from Vodafone UK
Excellent customer service from Liam and team

Reply from Vodafone UK
John was really helpful and friendly made everything nice and simple

Reply from Vodafone UK
Boldi was knowledgeable about the products we needed and navigated us through the upgrade process and sorted the contract out easily.

Reply from Vodafone UK
Amenah provided excellent service , all issues solved , very kind and friendly

Reply from Vodafone UK
Ben was really patient and helpful in trying to get our monthly costs down, not only on one phone but also our broadband package, saving us money each month. He also upgraded another phone’s SIM at the same time. I normally upgrade online and never been very happy, but would go in to a shop personally in future.

Reply from Vodafone UK
I had a very pleasant experience, a beautiful lady called Ash has been very kind and patient with us. Helped us get a new phone and set it all up.

Reply from Vodafone UK
Happy with the service from narinder helped me switch my number over

Reply from Vodafone UK
Taquan at walworth rd has excellent customer service. Sorry I also wanted to say he was so friendly and helpful

Reply from Vodafone UK
Kasim was very helpful, has done his job properly and make sure to sort my account so my Vodafone visits will be a lot easier and faster

Reply from Vodafone UK
I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

Reply from Vodafone UK
Aashiq was fantastic with helping set up a new contract. Would highly recommend Vodafone.

Reply from Vodafone UK
We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!
Thank you very much.

Reply from Vodafone UK
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