Vodafone UK - Swindon Reviews 

377
TrustScore 5 out of 5

4.8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... See more

Company replied

Rated 5 out of 5 stars

We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.

Company replied

Rated 5 out of 5 stars

I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... See more

Company replied

Rated 5 out of 5 stars

We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Swindon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

377 reviews

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4.8

All reviews

(377)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nazmin was very helpful

Nazmin was very helpful

4 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, Nazmin helped with my enquiry quickly and ensured I got what I was looking for as quickly as possible. Thank you

4 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Stephen,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service Nazmin

Nazmin was very helpful and I didn't feel rushed which made it a good experience.

4 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Sonia,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient, polite, respectful service.

Nazmin was very helpful and set up my new Belkin wireless earbuds in the shop, she repeated anything I didn’t understand and explained it well, l was very pleased with how she served me, efficiently and it was very quick, quicker than I expected anyway.

4 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Anne,

Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very helpful today

Connor was very helpful today, very patient as well!

3 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Katie,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Mac was very helpful with all my upgrades on phone and account highly recommended.
5 stars service

2 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

This man deserves a pay rise he was…

This man deserves a pay rise he was amazing. Thank you conor

1 October 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Eddie,
Thanks for the lovely review and fantastic support for Conor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really nice guy Mac helped me with my…

Really nice guy Mac helped me with my contract

26 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Elsten,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Team!

I can't recommend the Swindon Vodafone store enough! I recently visited with a complicated issue regarding my account, and the staff were incredibly helpful. They spent several hours patiently sorting everything out and, most impressively, went above and beyond to find me the absolute best deal.
A special thank you to Georgia, who was absolutely fantastic. Her customer service was outstanding. Not only did she work diligently on my account in-store, but she also went out of her way to provide updates via text, which I really appreciated. A few weeks after my transaction, she even followed up to make sure I was happy with everything. This level of dedication is rare and truly shows how much they value their customers. Thank you, Georgia, for making a potentially stressful situation so easy and positive!

1 August 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sales assistant Georgia was very…

Sales assistant Georgia was very helpful and kind in all aspects. Couldn't ask for a better person. She is first class in her role A1

13 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgia was so helpful and very nice to…

Georgia was so helpful and very nice to talk to, would definitely come back again if I can get the same energy and support from Georgia x

13 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin so helpful and pleasant

Nazmin so helpful and pleasant.
Sorted the problem out.

2 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Thank you for your positive feedback about our agent Nazmin.

Vodafone Social Media Team

Rated 5 out of 5 stars

Simran great service all good

Simran great service all good

2 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin gave very good service in store…

Nazmin gave very good service in store today

2 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgia was very friendly and…

Georgia was very friendly and knowledgeable made experience easy

2 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simran

Simian was very helpful and efficient in sorting out my Vodafone contract. It meant I haven’t changed to another provider. Thank you!

2 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin gave good service thank you

Nazmin gave good service thank you

2 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such good service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin gave good service and I am…

Nazmin gave good service and I am satisfied.

1 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simran helped us to get a better deal…

Simran helped us to get a better deal with our mobile phones and broadband. Cheaper price even with the latest iPhones

1 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a much cheaper deal

Got a much cheaper deal, Simran was very friendly and got everything sorted quick

1 September 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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