I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... See more
Company replied
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... See more
Company replied
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
Company replied
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... See more
Company replied
We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.
Company replied
Written by the company
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Swindon
Quick and efficient service, Nazmin helped with my enquiry quickly and ensured I got what I was looking for as quickly as possible. Thank you

Reply from Vodafone UK - Swindon
Nazmin was very helpful and I didn't feel rushed which made it a good experience.

Reply from Vodafone UK - Swindon
Nazmin was very helpful and set up my new Belkin wireless earbuds in the shop, she repeated anything I didn’t understand and explained it well, l was very pleased with how she served me, efficiently and it was very quick, quicker than I expected anyway.

Reply from Vodafone UK - Swindon
Connor was very helpful today, very patient as well!

Reply from Vodafone UK - Swindon
Mac was very helpful with all my upgrades on phone and account highly recommended.
5 stars service

Reply from Vodafone UK - Swindon
This man deserves a pay rise he was amazing. Thank you conor

Reply from Vodafone UK - Swindon
Really nice guy Mac helped me with my contract

Reply from Vodafone UK - Swindon
I can't recommend the Swindon Vodafone store enough! I recently visited with a complicated issue regarding my account, and the staff were incredibly helpful. They spent several hours patiently sorting everything out and, most impressively, went above and beyond to find me the absolute best deal.
A special thank you to Georgia, who was absolutely fantastic. Her customer service was outstanding. Not only did she work diligently on my account in-store, but she also went out of her way to provide updates via text, which I really appreciated. A few weeks after my transaction, she even followed up to make sure I was happy with everything. This level of dedication is rare and truly shows how much they value their customers. Thank you, Georgia, for making a potentially stressful situation so easy and positive!

Reply from Vodafone UK - Swindon
Sales assistant Georgia was very helpful and kind in all aspects. Couldn't ask for a better person. She is first class in her role A1

Reply from Vodafone UK - Swindon
Georgia was so helpful and very nice to talk to, would definitely come back again if I can get the same energy and support from Georgia x

Reply from Vodafone UK - Swindon
Nazmin so helpful and pleasant.
Sorted the problem out.

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon
Nazmin gave very good service in store today

Reply from Vodafone UK - Swindon
Georgia was very friendly and knowledgeable made experience easy

Reply from Vodafone UK - Swindon
Simian was very helpful and efficient in sorting out my Vodafone contract. It meant I haven’t changed to another provider. Thank you!

Reply from Vodafone UK - Swindon
Nazmin gave good service thank you

Reply from Vodafone UK - Swindon
Nazmin gave good service and I am satisfied.

Reply from Vodafone UK - Swindon
Simran helped us to get a better deal with our mobile phones and broadband. Cheaper price even with the latest iPhones

Reply from Vodafone UK - Swindon
Got a much cheaper deal, Simran was very friendly and got everything sorted quick

Reply from Vodafone UK - Swindon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.