We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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See what reviewers are saying
We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.
Company replied
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Voda... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
370 reviews
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This is THE store to visit
Went in to discuss upgrading two contracts and home broadband and couldn't have received a better service. These guys go above and beyond to get you on the best deal for you and ultimately save you money
9 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you received excellent service while discussing your upgrade options. We appreciate you mentioning that our team went above and beyond to find the best deals and save you money. Thanks for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin
Nazmin was very helpful with my trade in price and upgrade to the new iphone17 pro
5 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband Enquiry and Purchase
I had a good experience at the store. Conor was very much helpful, he assisted with various discounts and bundles for my broadband.
4 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're glad you enjoyed your experience at the store. It's great to know the assistance with discounts and bundles for your broadband was helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Conor who was…
I was helped by Conor who was exceptionally kind, knowledgeable and helped me understand my options and gave me a better contract.
3 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that our team was able to provide you with a better understanding of your options. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Palasha was very professional and…
Palasha was very professional and helped me getting the phone I wanted and explained everything I needed to know about it and about my contract.. very helpful, friendly and polite
3 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We appreciate you taking the time to share your experience! We're happy to hear that you received such great support and that everything was clearly explained. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very great services
Very great services! Conor is great , very professional, and calm , we enjoy how much patience had with us !
2 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Connor was very professional
Connor was very professional, helpful and very friendly. Great service. He made my day
1 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It is great to hear we made your day. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conor was great
1 November 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Mac is a kind and caring member of your…
Mac is a kind and caring member of your team and also very knowledgeable
30 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that a team member's knowledge and caring attitude positively impacted your experience. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am writing to express my concern…
I am writing to express my concern regarding the lack of customer service and the absence of an email address. I have also been experiencing difficulties with my internet service, including two weeks of intermittent or slow connectivity, and a weak phone signal.Rip off
25 September 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. If you need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Connor was really helpful and was quick…
Connor was really helpful and was quick and easy to pick up my phone
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Jake,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conor was great
Conor was great, pleasant, friendly and super helpful. 5 star service!!!
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Well served by simran.
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
Hey Miriama,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nazmin- very helpful with what she can…
Nazmin- very helpful with what she can do with the situation
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
Hey,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Quick and efficient service
Quick and efficient service, Nazmin helped with my enquiry quickly and ensured I got what I was looking for as quickly as possible. Thank you
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Stephen,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Customer service Nazmin
Nazmin was very helpful and I didn't feel rushed which made it a good experience.
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Sonia,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient, polite, respectful service.
Nazmin was very helpful and set up my new Belkin wireless earbuds in the shop, she repeated anything I didn’t understand and explained it well, l was very pleased with how she served me, efficiently and it was very quick, quicker than I expected anyway.
4 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Anne,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was very helpful today
Connor was very helpful today, very patient as well!
3 October 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Katie,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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