Vodafone UK - Newtownards Reviews 

105
TrustScore 5 out of 5

4.9

Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB


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Rated 5 out of 5 stars

From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back

Rated 5 out of 5 stars

Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more

Company replied

Rated 5 out of 5 stars

I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in... See more

Company replied


Company details


Contact info

  • Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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1-star

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4.9

All reviews

(105)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

I came into store as my father had an…

I came into store as my father had an issue with his phone that I couldn't fix. Stuart was extremely helpful and friendly and managed to fix the problem very quickly! I definitely will be coming to the Ards store for my upgrades from now on.

14 April 2023
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hi Neil,

Thank you for your support and review. It's always lovely to read positive feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fionnula

Fionnula
In newtownards store deserves a payrise!

Top woman in sales and knowledge and should be given a promotion!

Got me 2 x new phones and new broadband all for cheaper than I was paying previously with other suppliers

Highly recommended!!!

8 April 2023
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hi Glenn,

Thanks for the fantastic feedback for Fionnula. We hope you enjoy your new phones and of course the savings. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Fionnuala was first class

Fionnuala was first class. Very knowledgeable and really efficient.

6 April 2023
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hey Elma. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service, friendly staff

On arrival of the Newtownards store the staff were very friendly and welcoming. Stuart dealt with me on the day moving my network over to Vodafone and setting up my new contract. He explained and broke down all the details and was super helpful. Couldn't recommend the store and Stuart especially on the day for his help.

22 February 2023
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hi Jade,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Stuart directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly professional service at…

Friendly professional service at newtownards vwouldnt go anywhere to else

1 April 2023
Unprompted review
Vodafone UK - Newtownards logo

Reply from Vodafone UK - Newtownards

Hi Julie,

It's always nice to read reviews like this. Thanks for sharing this here.

All the best, 
Vodafone Social Media Team

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