I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... See more
Company replied
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... See more
Company replied
Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more
Company replied
Very helpful staff, some good deals. Would recommend!
Company replied
From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back
Company replied
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Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom
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Very nice and confident person. Happy to deal with again.

Reply from Vodafone UK - Newtownards
I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish.
He explained everything clearly, provided many options that were available and genuinely was a 10/10 experience. I highly recommend this store and thank David for taking the time to deal with myself yesterday. Thank You!

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back

Reply from Vodafone UK - Newtownards
Rhys was very helpful and saved us a good deal of hassle and money. We always use the Newtownards branch as the staff are very helpful. Thanks Rhys 😊

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
Rhys was amazing and an assest to your company.

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
Very friendly and efficient service, made for an easy and smooth transition to my new phone. Thank you so much Rhys

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
Rhys, who took care of us, was very professional, patient and friendly.
Extremely helpful with all our queries and very knowledgeable. All and all a great experience.

Reply from Vodafone UK - Newtownards
I was in the Ards store & Tallulah was extremely helpful. I felt very comfortable. A really friendly & professional service. Allison

Reply from Vodafone UK - Newtownards
I was in the Ards store & Lee was extremely helpful. Very professional & friendly. He made me feel very comfortable. An amazing service. Allison

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
Make a quick visit into the ards store to get some bill information was served by Lee and was impressed throughout

Reply from Vodafone UK - Newtownards
Have been having a difficult time with a new phone. Alain in Vodafone newtownards branch has been fantatsic and finally got it working today . 10/10 for customer service
The

Reply from Vodafone UK - Newtownards
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