Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
363 reviews
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Libby and Ewan are amazing and have…
Libby and Ewan are amazing and have helped me tremendously on two occasions.
14 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sean,
Thanks for the lovely review and fantastic support for Libby and Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Libby was very warm and welcoming as…
Libby was very warm and welcoming as soon as I walked into the shop. She listened to what I was after and guided me step by step.
Very helpful, polite, efficient and professional.
Thank you so much.
13 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer satisfaction
Customer satisfaction, great deal given for phone contract. Very friendly service everything explaind .
12 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Barbara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very safisfied with libbys service…
Very safisfied with libbys service today and she managed to get me a cheaper deal with unlimited data for less than what I was paying for 8gb very happy thank you .
12 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service received…
Amazing customer service received from sidra in the Vodafone store at Cleveland Centre in Middlesbrough. She got me a great deal and saved me cash.
10 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Andrew,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie
Katie was lovely and polite, she also got me a great deal, will definitely be a returning customer
10 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Garry,
Thank you so much for your wonderful review and the amazing support you’ve shown for Katie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
sidra and katie help me to find a cheap…
sidra and katie help me to find a cheap contract because i every month have problem with my top up card. happy cheap price
10 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Abud,
Thanks for the lovely review and fantastic support for Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Chloe today and she…
I was served by Chloe today and she took care of me excellently. Service with a smile, got me a new phone & cheapened my plans! Very happy, thank you Chloe!
9 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sidra helped me find a cheap package…
Sidra helped me find a cheap package and loved the service she provided! Happy 5 star ⭐️⭐️⭐️⭐️⭐️
8 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Saddam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great services and brilliant team.
Great services and brilliant team. Thanks to sidra specially, she Dealt me very well. Helped me to get a better and cheaper contracts. Thanks sidra and vodafone.
8 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ahmer,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really happy with the service really…
Really happy with the service really helpful was able to find me a good contact kind pleasant ! Really happy with the service
8 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
katie has been really helpful and…
katie has been really helpful and friendly
8 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Olivia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The service and experience I received…
The service and experience I received in Middlesbrough branch by Jenna was exceptional, my requirements for three upgrades and new contract were complex, Jenna walked us through she was extremely knowledgeable and delivered good all round experience…. Asset to this branch.
28 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you for help my autistic son with…
Thank you for help my autistic son with ipad sidra
6 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sonia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Ste at Middlesbrough Vodafone. Very impressive as he had to contend with a very slow IT system.
Ste was very patient and very helpful to me.
6 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jeremy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Boxin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra I wanted to cancel my contract…
Sidra I wanted to cancel my contract and you knew exactly how to keep me haha! Very good funny girl
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sweet lovely staff help me with my…
Sweet lovely staff help me with my phone price
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Miki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra i so happy with all so much very…
Sidra i so happy with all so much very good
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Solomon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help sorting a problem with my account
I came into the store to reset my account pin and regain online access. Sidra was amazing. Although new, she was personable, explained everything clearly and was able to suggest some better prices for my needs too. Whenever she was unsure of something due to being new or because my issue turned out to be quite complex, she found out quickly and clearly had great rapport with her colleagues. Great experience.
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Christina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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