Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
366 reviews
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Sweet lovely staff help me with my…
Sweet lovely staff help me with my phone price
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Miki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra i so happy with all so much very…
Sidra i so happy with all so much very good
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Solomon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help sorting a problem with my account
I came into the store to reset my account pin and regain online access. Sidra was amazing. Although new, she was personable, explained everything clearly and was able to suggest some better prices for my needs too. Whenever she was unsure of something due to being new or because my issue turned out to be quite complex, she found out quickly and clearly had great rapport with her colleagues. Great experience.
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Christina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful experience
I got seen to a very helpful, cheerful man who is a store manager called ste. He got seen to me straight away and did what I wanted to do. I could not thank him enough. 1 happy customer went away happy.
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra was so good bought me to contract…
Sidra was so good bought me to contract from o2
5 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Donna,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful sidra thank you for spending…
So helpful sidra thank you for spending time with me
4 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Adama,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra and katie are incredible
Sidra and katie are incredible, everytime i come in they take time on me with my struggles. The women are so friendly here. Lovely ladies
4 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Hazel,
Thanks for the lovely review and fantastic support for Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Explained everything very well with…
Explained everything very well with plenty of knowledge
3 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was patient professional she…
Katie was patient professional she talked me through everything I needed to know as I’m not very confident with online it was a pleasure to meet her and talk to her would definitely see her again if I needed to. Thank you Katie you were great
3 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really good work Katie well done
1 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Aymen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a wonderful day at Vodafone today…
I had a wonderful day at Vodafone today thanks to Libby, who gave me every option and well explained.
I'm very certified at her world class customer service assistance.
Thank you Libby.
1 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with my new deal sidra helped me
1 March 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, friendly and helpful advice and options explained clearly.
28 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Debbie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Really happy today friendly team thank…
Really happy today friendly team thank you all for helping me, ste & sidra
27 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Wizo,
Thanks for the lovely review and fantastic support for ste & sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Today was really helpful going in to…
Today was really helpful going in to Middlesbrough Vodafone.
All week I have been having a headache, with Three. Sidra took time to listen to me and understand my problem. And resolved it so quickly. Took me from three and onto Vodafone contract
Finally happy
26 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Bakre,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m so happy with the efforts and…
I’m so happy with the efforts and understanding as I could not get my head around setting my phones up, and all the explaining.. I will be returning in the next few months for a future phone for my father, and will be more than happy to see sirda, as my health isn’t so great.
26 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hi Hermon,
Thank you so much for your wonderful review and the amazing support you’ve shown for sidra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
thankyou sidra amazing xx
26 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Spoke to Steve today and he was very…
Spoke to Steve today and he was very helpful and his manor was very good
26 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Graham,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Im sso happy ttoday with my new…
Im sso happy ttoday with my new contract sidra jenna
25 February 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Habtom,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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