I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Iss... See more
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... See more
Company replied
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... See more
Company replied
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hanley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
640 reviews
Asks customers to review
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Iftab was really helpful
17 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Ray, thank you so much for your wonderful review and the amazing support you’ve shown for Iftab , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great customer service
Excellent and friendly customer service. Not pushy, always a good thing! Ryan was personal and polite. His knowledge and experience was obvious. Thank you.
17 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Piero,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bari was very helpful and got me some…
Bari was very helpful and got me some really good deals.
16 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Sohil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from munya store help set…
Great service from munya store help set up my phone
16 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Cynthia, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
"Hey Rasa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sahire
Sahire,
Has been an absolute star my husband and I give her a 5* plus rating.
14 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Judith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Adam Renault Adviser in Stoke on Trent…
Adam Renault Adviser in Stoke on Trent he is very good man
Thank you so much !
14 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Janos,
Thanks for the lovely review and fantastic support for Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam retail advisor he’s very good man
Adam retail advisor he’s very good man
Thank you
14 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Janosne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good
Very good, Iftab was very thorough and went through all the options available to me. Explained well very satisfied costumer.
13 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Lovatt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed a new phone popped into the…
Needed a new phone popped into the store, Bari got me a good deal on a new phone with a sim plan. Great service and welcoming.
12 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service i got from munya higly…
Amazing service i got from munya higly recommend.
12 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Anatolii,
Thanks for the lovely review and fantastic support for Munya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan - great customer service
There was no wait when I went in. Ryan was very professional, easy to talk to and I got a great deal on a new phone. I wouldn't have been able to get the deal I got without going and speaking to him
10 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan upgraded phone and moved…
Served by chan upgraded phone and moved my stuff top lad
10 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Served by chan moved from google and…
Served by chan moved from google and samsung no problem, brilliant service
10 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you paul for everything
9 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ann,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was amazing at getting us just…
Paul was amazing at getting us just what we needed
9 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bari was excellent and very helpful
Bari was excellent and very helpful, and got me some good deals.
8 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Carol,
Thanks for the lovely review and fantastic support for Bari.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was pleasant and so understandable…
John was pleasant and so understandable for my needs
8 June 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Olayiwola,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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