Sam really helped me, my account was hacked. And he really supported by doing things fast for me really fast and adequate, gave me an ease cause of sams help. Good customer service
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
I have been with Vodafone for many years, primarily for the ongoing service I always receive Today I’ve taken new iPhone contract , was served by a gentleman namedMunya who was polite professional ve... See more
Company replied
What a refreshing experience, actually a fantastic service provided by Ryan at Vodaphone (Hanley). Extremely helpful and friendly, providing us with what we needed and helped to find the best deal for... See more
Company replied
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hanley
Written by the company
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
588 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mohammed was very helpful
Mohammed was very helpful today, the behaviour and cooperation was very good
26 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Rehan,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Barry was very pleasant to talk to
Barry was very pleasant to talk to, very thorough with everything I needed. Double checked everything, made sure I understood everything
Really deserved 5+ stars
26 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Barry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for many…
I have been with Vodafone for many years, primarily for the ongoing service I always receive
Today I’ve taken new iPhone contract , was served by a gentleman namedMunya who was polite professional very knowledgeable and helpful.
24 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Clive,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam really helped me
Sam really helped me, my account was hacked. And he really supported by doing things fast for me really fast and adequate, gave me an ease cause of sams help. Good customer service
25 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Azwa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lost my phone
Lost my phone, turned up to stoke (Hanley) branch. Helped by Iftab, who helped reorder my sim, and also made my bill cheaper.
25 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Sam today
24 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Cath,
Thanks for the lovely review and fantastic support for Sam,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John was so helpful and understanding
John was so helpful and understanding, I was having real issues with phone and he helped get it all sorted
24 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Kerry, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sahire has been so helpful
Sahire has been so helpful
Great customer service
23 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Gordon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store for a new phone
Came into store for a new phone, was served by Bari who was great and got me the best deal.
Great experience!
22 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey June,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Barry was helpful with explaining…
Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.
22 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Gary,
Thanks for the lovely review and fantastic support for Barry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was amazing againtoday
Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data
21 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Jayne,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was mint he helped me out so much
Paul was mint he helped me out so much, great customer service very nice guy!
17 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ethan,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess was very very helpful and very…
Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..
18 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Stephen,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very attentive and pleasant young lady
Amenah is a very attentive and pleasant young lady
17 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Person,
Thanks for the lovely review and fantastic support for Iftab. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store today for a sim only…
Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.
16 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ibo,
Thanks for the lovely review and fantastic support for Bari,
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again
16 July 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Mathew,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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