I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... See more
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
Called in to ask about contract as travelling abroad. Bari was very helpful, professional and friendly. Explained everything in detail answering my questions. Sorted a deal on my contract. Thank you
Company replied
Iftab was great, very friendly and informative. He went above and beyond to help and has brilliant customer service skills, not too sales’y
Company replied
Sahire has been great helping me upgrade my phone today
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hanley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
671 reviews
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Adam provided great service and got my…
Adam provided great service and got my phone all setup
28 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Dan,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Iftab was great
Iftab was great, very friendly and informative. He went above and beyond to help and has brilliant customer service skills, not too sales’y
27 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
18 pro max at great value
Amenah was excellent and I’m really happy with my order
26 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
"Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Called in to ask about contract as…
Called in to ask about contract as travelling abroad. Bari was very helpful, professional and friendly. Explained everything in detail answering my questions. Sorted a deal on my contract. Thank you
22 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was really helpful
Paul was really helpful, very polite and knowledgable.
I would recomend Vodaphone as a company and Paul as an assiatant.
22 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Gloria,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgraded today with Adam
Phone upgraded today with Adam, excellent service and very patient. Thank you for your help
20 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Vicky,
Thanks for the lovely review and fantastic support for Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amenah was extemely helpful great…
Amenah was extemely helpful great service
20 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was brilliant
Ryan was brilliant, he was really helpful and made it so simple for upgrading and changing things over. It really was brilliant service
19 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi MIa, thank you so much for your wonderful review and the amazing support you’ve shown for Ryan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
My experience was brilliant and Iftab…
My experience was brilliant and Iftab has been a wonderful advisor .
He was very helpful
19 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey there,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went in with a problem with our…
We went in with a problem with our broadband. Iftab was more than helpful with this, he told us how to get this resolved and helped us with our data and hotspot on our mobile phones. Iftab was friendly helpful and polite all through our visit!! Thank you Iftab
19 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Carol,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Munya today
I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my current contract clearly, and showed me that it was still active. He was very professional, patient and helpful throughout, and made sure I understood everything before I left. I really appreciated his excellent customer service and the way he took the time to help me. Thank you, Munya! ⭐⭐⭐⭐⭐
18 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Lilian,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan is a very attentive and…
Ryan is a very attentive and considerate person❤️ I wish people like him worked in every public service role❤️ Thank you once again for the work you have done❤️
18 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
"Hey Gigi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Paul delivered excellent customer…
Paul delivered excellent customer service today when I went in to sort out the new iPhone 18 max
18 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Luke, thank you so much for your wonderful review and the amazing support you’ve shown for Paul, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sahire has been great helping me…
Sahire has been great helping me upgrade my phone today
17 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Lynn,
Thanks for the lovely review and fantastic support for Sahire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happy about the service I received…
Very happy about the service I received from store today, Munya was the advisor who attended to me for my upgrade and would like to say I’m very pleased wnd happy with the kind of service I received
16 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Laura,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The experience was very good.Amenah was…
The experience was very good.Amenah was really really helpful.
15 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Phil,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service very pleased
Excellent service very pleased with amenah
14 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam gave great advice for the upgrade…
Sam gave great advice for the upgrade and found the right plan.
12 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Cheryl,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was amazing :)
12 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store in Hanley…
I visited the Vodafone store in Hanley to renew my SIM-only contracts and was assisted by Iftab. He was very professional, friendly, and extremely helpful throughout.
He explained the available deals clearly and made the whole process simple and straightforward. I was very happy with the service and decided to renew both of my accounts for another 2 years.
Thank you, Iftab, for the excellent customer service and great work. It was very much appreciated!
12 September 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey A,
Thanks for the lovely review and fantastic support for Hanley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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