Gurpreet the lady who served me for my upgrade was very polite, very professional and very helpful ,she explained everything to me step by step right through the whole process thank you Gurpreet 😊
Company replied
Location
Switch location94 High Street, Barkingside, IG6 2DR ILFORD, GB
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See what reviewers are saying
Excellent customer service at Vodafone Barkingside ! I had a great experience with Vodafone, and I would especially like to thank Gurpreet for her excellent service. She was very friendly, profe... See more
Company replied
Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... See more
Company replied
Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barkingside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
94 High Street, Barkingside, IG6 2DR, ILFORD, United Kingdom
5.0
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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For months I have been complaining of…
For months I have been complaining of no/poor signal.
I have repeated the same things over and over again.
Tests have been done. SIM card has been replaced. Still the same issues. I have tried escalating this to Vodafone UK, but i'm getting nowhere. Now I am making public and escalating further. Shame on you Vodafone UK for not listening to a very VERY frustrated and angry customer.
27 July 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Mick,
I know how frustrating signal issues can be and how important it is to stay connected. On this platform we have no account access so we will be unable to run any tests or checks on the coverage issues you are experiencing. So we can get this all looked into, and escalate it to the engineers if needed, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Nural...great customer services
Nural helped upgrade my mobile contracts, and gave the best advice, saving me headache and money.
Very genuine and informative person. Thank you for the great service.
26 July 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Virginia. Thank you for your review for Nural. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Jake was very helpful on both…
Jake was very helpful on both occasions. Lovely to chat with him too.
22 July 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Cedric was really helpful finding a…
Cedric was really helpful finding a great deal for me when my existing deal expired. Highly recommend if you are looking for new phone or sim deals.
4 July 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Risanth,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cedric gave his excellent service and…
Cedric gave his excellent service and guided me through the process thank you
2 July 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Thank you for your feedback. It's great to see Cedric was able to help you today 😊
Thanks again, The Vodafone Social Media Team
issue with Voxi
I had an issue with Voxi and I went to the Vodafone shop in Barkingside. Jake was incredibly helpful and managed to sort everything out. He was incredibly supportive and he went the extra mile. Well done Jake for your amazing customer service.
1 July 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Sarah. Thank you for your review for Jake. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Vodafone Barkingside and I…
I came into Vodafone Barkingside and I spoke to Nurul and found him very helpful and and sorted out my problem .thank you
21 June 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hi Debra,
Thank you for taking the time to review and sharing this feedback for Jake.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cedric and Nurul were extremely…
Cedric and Nurul were extremely knowledgeable and helpful...and patient
18 June 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Steve,
It's great to hear about your recent experience and feedback for Cedric and Nurul. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nurul was really helpful today the team…
Nurul was really helpful today the team in barkingside always help me when I go to the store
18 June 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Nurul,
Thank you for your review and feedback, it's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a problem with a upgrade that was…
Had a problem with a upgrade that was done over the phone come into the Barkingside shop Cedric was amazing and sorted it out for me
7 June 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Gill,
Thanks for taking the time to share this positive feedback with us! We're so happy you had a great experience and got your issue sorted.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I've been today in the Vodafone shop to…
I've been today in the Vodafone shop to purchase a new phone, and the services have been amazing. All done by Nurul
7 May 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Daniel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Cedric helped me to get a cheaper…
Cedric helped me to get a cheaper contract. He was very helpful.
Thank you
22 April 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Nesrin. Thank you for your review for Cedric. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was great
Jake was great. Provided an excellent service. I got a new contract for my wife and he was extremely knowledgeable,compared deals and sourced the best deal with good savings. Thank you Jake. Well done
17 April 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi there,
We really appreciate you taking the time to leave this positive feedback for us and are delighted you received a great service from Jake.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Cedric was very very helpful and it is…
Cedric was very very helpful and it is well appreciated.
Many Thanks
10 April 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi bernard,
Thanks for taking your time to share this review for Cedric.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Barkingside
Hi there,
Thanks for taking the time to highlight what a great service Cedric provided. We're so happy you feel this way!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hi Jolayemi,
Thanks for reviewing and sharing this feedback for Cedric.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I am happy with Nurul service
I am happy with Nurul service, he explained the whole contract to the best of my understanding.
15 February 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hey there,
Your feedback is so valuable to us, so thanks for taking the time to share this 5 star review regarding your experience with Nurul.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Customer service
Great customer service by Gareth who was able to help me efficiently with all my queries.
10 February 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi there,
Thanks for your feedback. We're so glad you had a positive experience with Gareth.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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