Vodafone UK - Barkingside Reviews 

274
•
TrustScore 5 out of 5

5.0

94 High Street, Barkingside, IG6 2DR ILFORD, GB

•

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Rated 5 out of 5 stars

Excellent customer service at Vodafone Barkingside ! I had a great experience with Vodafone, and I would especially like to thank Gurpreet for her excellent service. She was very friendly, profe... See more

Company replied

Rated 5 out of 5 stars

Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! Cedric has been so so helpful and very clear. Very energetic happy vibes.

Company replied

Rated 5 out of 5 stars

Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... See more

Company replied


Company details


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  • 94 High Street, Barkingside, IG6 2DR, ILFORD, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

274 reviews

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1-star

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5.0

All reviews

(274)

41,089 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made it really easy and helpful for me

Made it really easy and helpful for me. Polite and helpful thank you

22 January 2025
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Jake today.

Great experience with Jake today.

15 January 2025
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Marzena. Thank you for your review for Jake. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nurul is exactly the type of person you…

Nurul is exactly the type of person you want to deal with in a retail environment friendly knowledgeable and a man utd fan :). Highly recommend visiting Vodafone store Barkingside

15 January 2025
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Farhaan,

This is lovely feedback for Nurul. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Delivering excellent service.

This was an excellent experience at the local Vodafone shop where staff are technically highly skilled.Jake,a member of staff was clearly understanding of clients needs and how to meet them.I was very happy that he met mine.I would gladly return to this shop should I need further servicing of my phone.

27 December 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Mike,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nurul was a great customer advisor

Nurul was a great customer advisor, super helpful and set up my mum's phone. He addressed her concerns and was patient and listening well.

23 December 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there,

This is lovely feedback for Nurul. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK.

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

He was extremely helpful and was clear…

He was extremely helpful and was clear in communication. Best experience

17 December 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Aly,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was an amazing experience

It was an amazing experience. And the advisor Cedric was really nice and friendly helpful. And got our phone.. thanks Vodafone and Cedric...

5 December 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there,

Thanks for the great feedback for Cedric, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was top drawer

Cedric was top drawer

Many thanks

22 November 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

DONT SHOP AT SAINSBURYS

Im not very happy with Sainsbury's B/Side, they over charge on my items eg 60 seconds nail Polish for an extra 50 p, also when and if I use a trolley before exitibgtgectrolley gets stuck have to ask security guard to get through to the car park, also if I want to buy denture eh Poligrip they won't serve me they out if behibdvthe counter.

12 November 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Tracy,

Thanks for taking your time to leave this review for our Barkingside store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very good service

Good service

5 November 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Alex,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jake at Vodafone

Great service from Jake at Vodafone, I will definitely be coming back to the store.

22 October 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Mary,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric helped after I lost my phone.

Cedric helped after I lost my phone.

Many Thanks

Joseph

22 October 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Joseph,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful member of staff!!!

The member of staff, Cedric, who assisted with our queries and concerns was extremely knowledgeable and took time to explain all of our options. Having attempted to discuss issues online and via phone we were finally able to get the clarity and understanding that we required directly from Cedric. With the multiple issues I have experienced with Vodafone in the past I was please to have been assisted by Cedric who was clear, concise and very friendly. Thank you!!!!

26 September 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Maritta,

This is lovely feedback for Cedric. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very good service and help from cedric…

Very good service and help from cedric who talk me through it.as did all the barkingside team members.

5 September 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Tanis,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was fantastic !!

Cedric was fantastic !!! So helpful and knowledgable. Was happy to talk through the various phone and airtime options. So much nicer to speak to a person who clearly enjoys their job rather than a telephone call. Very impressed on how he managed a growing queue, triaging queries

11 September 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hello, Ammv,

It's always our aim to provide a helpful service, so it's great to hear that Cedric delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Nural knew what he was doing and solved my issues. Great service. Thank you Nural.

5 September 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a problem with talk back on my…

I had a problem with talk back on my phone and Nurul, helped me get my phone back to normal, fantastic service

2 September 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Denise,

Thanks for your review for Nurul. This is lovely feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

thank you for help me

30 August 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey, I'm glad to see we were able to help today.
Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very pleasant and helpful.

14 August 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi there! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 1 out of 5 stars

For months I have been complaining of…

For months I have been complaining of no/poor signal.
I have repeated the same things over and over again.
Tests have been done. SIM card has been replaced. Still the same issues. I have tried escalating this to Vodafone UK, but i'm getting nowhere. Now I am making public and escalating further. Shame on you Vodafone UK for not listening to a very VERY frustrated and angry customer.

27 July 2024
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Mick,

I know how frustrating signal issues can be and how important it is to stay connected. On this platform we have no account access so we will be unable to run any tests or checks on the coverage issues you are experiencing. So we can get this all looked into, and escalate it to the engineers if needed, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

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