Gurpreet the lady who served me for my upgrade was very polite, very professional and very helpful ,she explained everything to me step by step right through the whole process thank you Gurpreet 😊
Company replied
Location
Switch location94 High Street, Barkingside, IG6 2DR ILFORD, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service at Vodafone Barkingside ! I had a great experience with Vodafone, and I would especially like to thank Gurpreet for her excellent service. She was very friendly, profe... See more
Company replied
Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... See more
Company replied
Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barkingside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
94 High Street, Barkingside, IG6 2DR, ILFORD, United Kingdom
5.0
Excellent
276 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service
Great customer service by Gareth who was able to help me efficiently with all my queries.
10 February 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi there,
Thanks for your feedback. We're so glad you had a positive experience with Gareth.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very nice Cedric ..Quick and friendly…
Very nice Cedric ..Quick and friendly service
1 February 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Elena,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Totally satisfied with Nurul at…
Totally satisfied with Nurul at Vodaphone Barkingside's store.
30 January 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Hamza,
This is lovely feedback for Nurul. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went in today and and was greeted by a…
Went in today and and was greeted by a very friendly person ,Cedric helped me with my phone and was happy to go though all possible avenues with me
17 January 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Anna,
Thank you for your 5 star review regarding your experience with Cedric! We're glad you received a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nurul at the Barkingside store was…
Nurul at the Barkingside store was extremely helpful and transparent with his service! Would highly recommend recommend store and him personally for anyone looking to switch.
16 January 2024
Unprompted review
Reply from Vodafone UK - Barkingside
Hi anonymous,
This is such an amazing review for Nurul. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very happy with Nurul’s service today
Very happy with Nurul’s service today, my questions were answered clearly and he offered helpful advice
19 December 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Consumer,
This is lovely feedback for Nurul. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very happy with help in store today…
Very happy with help in store today thank you Lucy
18 December 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi there,
We're pleased to hear about your recent experience, and feedback for Lucy. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cedric was very helpful
Cedric was very helpful. Stratford did not help me. Thanks Cedric
8 December 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Nwsar,
Thanks for the lovely review and fantastic support for Cedric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mr Cedric
Mr. Cedric is professional and has a good ethic values in dealing with client. I wish all the best for him.
28 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Nancy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We have been helped by Nurul today he…
We have been helped by Nurul today he was absolutely amazing, very helpful, solved all our problems and it was very quick and simple if I have any problems again I will be asking for Nurul as he knows what he is doing and it helped that he is very down to earth and friendly. Thank you once again :)
20 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Megan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The best service
The best service, Nurul explained everything we need to know and some very important details, one of the best ! Thank you for everything!
18 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hey there,
Thanks for the lovely review and fantastic support for Nurul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hi Gabriel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very fast and smooth service especially…
Very fast and smooth service especially from Jake. He was very empathetic to my situation and resolved it quickly and concisely.
10 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Everyone , avoid Barkingside Vodafone
I am a paying customer and I was refused to be served. I was an employee but was let go due to allegations and so apparently this means I am not allowed to be served even though I am a paying customer.
Everyone , please do not go to this store. They are hypocrites and show racist tendencies when dealing with their customers.
I know first hand how they assume how a customer will be based on their appearance and the colour of their skin.
The manager refused to serve because I made allegations about how he is inappropriate with his comments while I was working there.
So now I am supposedly banned from the shops even though i am a paying customer.
I wish I can say more regarding how bad this store is when it comes to their management and ethics.
Everyone , avoid Vodafone Barkingside.
8 November 2023
Unprompted review
Cedric is good and kind
Cedric is good and kind. The way he is dealing with the customers is very Good.
7 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Venu,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nurul is very good boy and help us with…
Nurul is very good boy and help us with our loan. Thank you so much.
4 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Victoria,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nurul was very helpful.he explained me…
Nurul was very helpful.he explained me everything in detail..
I am soo happy for his service..
3 November 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Raja,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mural was very professional and…
Mural was very professional and efficient
30 October 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Michelle,
We're pleased to hear about your recent experience, and feedback for Mural. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mr.Nurul from Vodafone member did a…
Mr.Nurul from Vodafone member did a great fantastic customer service today which am so happy the way he attend to me very good am satisfied
28 October 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Nurul was really helpful
Nurul was really helpful, very kind and polite 10/10
21 October 2023
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Eduardo,
Thanks for reviewing, and sharing this great feedback for Nurul.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.