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Review summary
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I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... See more
I ordered five hampers from Virginia Hampers as Christmas presents – three Mistletoe Gift Baskets and two The Big Cheese Christmas Hampers – and I couldn’t have been more impressed. The quality of the... See more
Ordered two separate gifts.. Both were delivered promptly and very much appreciated. One was a hamper and one a chocolate selection. Second year I have purchased from here at Christmas. Very satisfied... See more
Company details
About Virginia Hayward
Written by the company
Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
Contact info
Virginia Hayward, Boundary House, SP7 9BT, Shaftesbury, United Kingdom
- 01747 851 515
- sales@virginiahayward.com
- www.virginiahayward.com
4.6
Excellent
7K reviews
Asks customers to review
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Replied to 82% of negative reviews
Typically replies within 24 hours
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Not delivered on date asked for
Ordered my daughter a hamper as we would not be seeing her at Christmas. Set delivery for Christmas eve. Daughter waited in all day and we thought great she is getting a nice treat. FedEx site was showing as in depot. Fantastic we thought. Got a little concerned around 2pm when FedEx site was saying still not out for delivery. Did the chat it. It said it would be delivered by 6,pm. 6pm came and went then got a message from FedEx saying it would not be delivered until 39/12/3025. No one in at hamper company FedEx closed for Christmas. Daughters surprise ruined
24 December 2025
Unprompted review
In my opinion very poor
In my opinion
Value for money - poor
External "decorative packaging" - poor
Content quality - reasonable
Delivery - extreemly poor. Some items failed to arrive
Customer service - Extreemly poor
Overall company performance - poor
Would not use this company again.
Have given order number to customer service already and received poor response so no point in leaving the details again with this review.
23 December 2025
Unprompted review
Good quality products
Good quality products. Good choice. Delivered on time on requested date. Enjoyed by recipient.
23 December 2025
Stress free, efficient gifting.
The order was a gift and was sent directly to person receiving the gift, She told me she was delighted with it. She had also tried an item from the hamper and said it was delicious.
From my point of view the ordering process was not complicated and with free delivery was also cost effective.
12 December 2025
Delivered what was ordered
Delivered what was ordered, on time and easy to order. Just what you want at Christmas.
10 December 2025
Easy to order
Easy to order. Variety of choices to suit taste and pocket. Delivered on time
Very helpful when there was a problem with the courier
10 December 2025
Ordered two separate gifts.
Ordered two separate gifts.. Both were delivered promptly and very much appreciated. One was a hamper and one a chocolate selection. Second year I have purchased from here at Christmas. Very satisfied. It seems a very professional, well run company.
5 December 2025
Delivered on the date specified
Delivered on the date specified. Recipient very pleased!
11 December 2025
They were very happy with hamper
12 December 2025
Quality over Quantity!
I ordered five hampers from Virginia Hampers as Christmas presents – three Mistletoe Gift Baskets and two The Big Cheese Christmas Hampers – and I couldn’t have been more impressed. The quality of the hampers was outstanding. The wicker baskets for the Mistletoe Gift Baskets were absolutely beautiful and felt truly special. If you value quality over quantity, these are definitely the ones to choose. I have to admit, I wouldn’t have minded keeping one of the Cheese Hampers for myself! Delivery was prompt and exactly as promised. A big thank you to the team for making this such a lovely experience.
19 December 2025
Unprompted review
Package sent to wrong address I.e
Package sent to wrong address I.e. me , the purchaser . Delivery company left it by our dustbins in the rain with no notification it was there .
12 December 2025
Reply from Virginia Hayward
Dear customer,
I can see you processed your order via our website, and we despatched the item to the address were were provided with.
I am truly sorry to hear that the carrier left the items by your dustbins, our carriers are allowed to leave the items safe, but only when it's appropriate to do so. If your hamper is damaged in any way, please get in touch by contacting customer.service@virginiahayward.com, and one of our team can help you.
Kind regards
Constance
Extremely disappointed with the hamper…
Extremely disappointed with the hamper I ordered. I would have Ben better making one myself . I’ve received and sent many hampers that were nice but not this . Nothing says Christmas like a big Evri label on the box. The greeting is on a peel back sticker I’m embarrassed to give this as a gift
18 December 2025
Unprompted review
Reply from Virginia Hayward
Dear customer,
I am very sorry to hear that you are un-happy with the presentation of the gift.
We do advise on our website that our carton gifts are shipped in its festive postal carton without any further exterior packaging, so shipping labels will be affixed to the carton itself. You can find this information on the product page of the gift.
On our presentation and packaging tab on our website we do show all the information on where our gift messages are located and what they look like so customers can be fully informed prior to purchasing.
Kind regards
Constance
I Ordered 50 several different ones…
I Ordered 50 several different ones for staff hampers.
We have ordered from several hamper company's in the past and this was the first time from VH.
ordering was easy, i called to check when delivery was and was emailed a date back within 2hours.
the staff are very happy and pleased with their hampers and several have quoted that this is the first time everything in the hamper is edible and not some bizarre things will definitely order again
8 December 2025
Unprompted review
Nice hampers; Not so great delivery communication
Overall, I was happy with the experience of sending a Christmas hamper via Virginia Hayward. The recipient was happy with it, and that was good enough for me. My only cause for compliant was the lack of delivery information. I was expecting to get notified of it's dispatch and delivery, but this never happened. I only found out it was delivered when the recipient contacted me. May be I was expected to track it myself, but I've never had to do that with any other company. I found that to be an annoyance.
12 December 2025
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff at the end of the phone line
11 December 2025
Company needs to use better couriers as…
Company needs to use better couriers as I still have not received the hamper!
8 December 2025
Reply from Virginia Hayward
Dear customer,
I am so sorry that you have not received your item as yet. If you can please contact out sales team on sales@virigniahayward.com with your order details, one of our team can investigate this for you.
Kind regards
Constance
Easy ordering
Easy ordering, great choice and delivery as promised. Customers were very satisfied
12 December 2025
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