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Victory Cruise Lines Reviews 

460
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 422 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently share how wonderful the personnel are, noting that the crew members consistently go out of their way to provide exceptional service throughout the entire journey. People also express immense satisfaction with the delicious meals, highly talented musical performances, and fascinating ports of call visited along the way. However, some customers also noted that the onboard accommodations felt rather restricted, mentioning specifically that cabins and bathrooms were extremely small and cramped. Others mentioned that specific sightseeing trips could be improved, pointing out that certain tours offered less informative guides or insufficient time at various destinations.

What people talk about most

Staff

People report positive experiences with staff, highlighting that every team member is consistently helpful,... See more

Service

Consumers find service to be positive, highlighting attentive and friendly crew members across the board.... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic food options and... See more

Quality

Customers report general satisfaction with the overall quality, highlighting the excellent food, drinks, and... See more

Facilities

Clients share ambiguous opinions on facilities, noting that cabins and tiny showers can feel cramped and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

Rated 5 out of 5 stars

We enjoyed every minute we were on board and on the included and premier excursions. We did find it a little difficult finding what was happening as all was on the cellphone, but we managed. The foo... See more

Rated 5 out of 5 stars

Wonderful cruise!! Loved the smaller size ship and its fantastic crew. Everyone was so friendly and helpful. Food was amazing, well served by Tyron and Sarah, the wine steward. The Victory 1 band... See more

Rated 5 out of 5 stars

Everyone was great. Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was jus... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

460 reviews

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4.5

All reviews

(460)

433 reviews in the last 12 months

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Rated 4 out of 5 stars

VICTORY II VACATION JULY 22-AUG. 1, 2026

The feedback section of your website is not sufficient for the responses one might want to leave. The food and the cabin service were beyond excellent, and the organization of the excursions was very efficient and smooth. We especially appreciated the concern for the passenger and staff safety when rough weather was predicted on Lake Michigan near Chicago. The Lakelorian lectures were very very well done - very interesting and informative. Too bad our Milwaukee excursion made us miss most of the Edmund Fitzgerald presentation. We would have liked to spend more time on some excursions, with a little more time to explore the area around the main attraction. On one, we seemed to spend more time getting to the site than we did at the actual site.
We were a little concerned about the deck safety on the 4th level where the stateroom doors opened directly to the outside - when it was wet and windy it was very hard to navigate, especially for people who are senior citizens. We would highly recommend this cruise to anyone who wants to see the Great Lakes, and this company for traveling.

3 August 2026
Rated 5 out of 5 stars

Couldn’t have been better!

Couldn’t have been better!
Every employee was eager to help, serve, and make us happy. When I saw the flax seeds weren’t ground, I asked for that and every morning, the waiter found me to give me my ground up flax seeds. I got my morning greens of steamed spinach. Many vegetables were available as I prefer veggies over meats.
The shore experiences we chose were all great. Ship was clean; food was good.

2 August 2026
Rated 5 out of 5 stars

Cruise Review

I originally booked this because we liked the itinerary. Once on board, I was very pleased with the friendliness of ALL the staff, the service was top notch and the food was great. Our room attendant Jho was extremely good at her job, always looked happy and she went above and beyond for us.
The nightly entertainment was very good too.
Overall Victory did a great job of making this a memorable and enjoyable experience.

3 August 2026
Rated 5 out of 5 stars

They are doing everything well From…

They are doing everything well From the back office to the onboard staff, drivers, etc. All handled well, efficiently and with a huge smile. The excursions are great. Food is amazing. Victory knows what they are doing. Do yourself a favor and give this company a try. You will not be disappointed.

21 July 2026
Rated 5 out of 5 stars

Everything is done well!

Everything is done well! Staff is incredible, knowledgeable, and friendly.
Thank You to All!
Lori & Micky; thank you for your time spent keeping us educated, informed and on schedule.
The staff on Victory II love their jobs and it shows.
The service is A+, they serve with confidence and interest in who they are serving and what we enjoy.
The locations we traveled to were wonderful, with top notch excursions offered and enjoyed. We especially loved the boat museums, Mackinac island, and the Forestry and Maple syrup tours.
Thank you to Joh for keeping our room freshened up daily.
Thank you to Rahul and Norma, You both made our dinning experiences so much fun! The food choices were fresh, plenty and delicious.
At the end of each day we enjoyed cocktails and great entertainment in the lounge. The musicians were fantastic! Thank you to James, Jett, Noah and Jenna. They brought us a variety of music to sing and dance to nightly.
Lastly, Thank you to our boat Captain and crew for caring about our safety. We may not have gotten to sail in to Chicago, but there was no doubt that our safety in bad weather was your priority.
Looking forward to my next Victory cruise!

1 August 2026
Rated 5 out of 5 stars

Exceeded our expectations, Bravo to the Victory Team!

The pre-night hotel was excellent and is a great inclusion to avoid any inbound flight issues. All of the included tours and premium tours were well planned and executed, we did all the included and several of the premium and I think the money was well spent. From the moment we boarded the entire crew were welcoming, friendly and Professional. Captain Vlad and his senior staff were very accessible and always seen around the ship. Every afternoon we had a great talk about the areas we were headed to and excursion details. The food offerings were very good and they go out of their way to accommodate special requests. The band onboard did a great job entertaining along with some special theme nights. Our stateroom attendant Amaliah always kept our space pristine and fully stocked. The mood onboard is relaxed and social which was perfect! I highly recommend Victory Cruise Lines and look forward to getting back onboard in the near future. The Great Lakes Itinerary was wonderful.

22 July 2026
Rated 5 out of 5 stars

Fantastic Experience

We had a great trip with your group. The staff was fantastic and very professional. The food was great also. We will for sure recommend Victory Cruise Lines to friends and family. We had some friends on the cruise in May 2026 and they loved it also. Keep doing what you are doing!!!!!

3 August 2026
Rated 2 out of 5 stars

We had issues with our room steward

We had issues with our room steward. Took two days and several requests to get bath towels. Again took two days to get shower gel when it ran out.

Most food on the ship is from frozen items. No fresh fish . American hamburgers were cheap frozen thin slices of meat. We ate sunny side eggs every morning to get actual fresh protein.

When dinner orders placed, everything arrives at same time. So if we both have salads we’re doing okay but when my husband ordered soup as well , our main courses were still sitting on the serving table so when he finished, our main courses were already cold and brought to us.

Never had an opportunity to try their grill option. They allowed everyone multiple reservations. We were on top floor and were invited to one meal as a perk but they started out on top deck which means you have to climb outside staircase and we are disabled so cannot climb.

The pluses were the good service in the dining room. Waiters at all meals were attentive and worked hard. Bartender excellent and worked very hard.

Wine and cocktails were varied and the variety was very good.

The nightly entertainment by the three piece band was excellent and the highlight of the trip. Lectures about the Great Lakes were very good.

Excursions were good even the included ones. Excellent bus transportation provided.

Value for the money? No. We have over 26 years of river cruises and ocean cruises. If comparing this Victory cruise to the many river cruises we have taken in Europe, Vietnam and Egypt, I would say it ranks low. Even food in third world countries was fresh and served hot.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a great cruise !!!!

Really nice that ship was decorated or the 4th of July. Food was excellent, especially the Tuscan Grill (got there 4 times, yay !!). And the crew. From the purser to Mohammed at the gangway to the crew you passed in the halls. Everyone was friendly, helpful, and all smiles. Made us feel welcome. But the best was the staff in the The Grill. Spoke to James )head waiter) and told him he ran a great crew there. His first comment was 'It's a team effort'. Marlowe and Menino were terrific waiters, as was Renz (assistant waiter). Joseph the bar waiter learned my drinks on the first day, and made sure I was hydrated. The whole staff there seemed like a well oiled machined. Anticipating our next request, always there if you need something,
We will sail Victory again in the future and will most likely be Victory 1 and hope we get the same dining crew, Thanks for a great trip

27 June 2026
Rated 5 out of 5 stars

Perfect

Everything was just perfect. All staff was professional and very good at their respective duties. The food selections were quite good with the correct portions . The included port tours were conducted by informative personnel.
It was an enjoyable and informative cruise.

14 July 2026

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