Excellent service for free tile sample delivery for customers who live a distance away. I wish I could have ordered 3 samples of the same tile though, particularly as there are many different pattern... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Goods sadly damaged as noticed by our fitter today but replacements ( which am sure will be QA before despatch) on way due to excellent customer service with Hollie Budgen .She was really helpful. Due... See more
Company replied
Very good quality goods from Vicky Plumbing. My husband said he could just tell the quality as he was fitting it all and would definitely buy from them again. Slight problem with one faulty item, but... See more
Company replied
Good experience for what I ordered, with one exception, you prompted me to order a pop-up waste for the sink unit - but not the tap..... surely the tap is as important as the pop-up waste. Had to rush... See more
Company details
About Victorian Plumbing
Written by the company
Victorian Plumbing are the largest online bathroom retailer in the UK, supplying a wide range of bathrooms and accessories. Search over 15,000 products including: bathroom suites, showers and shower enclosures, heating, furniture and taps. We have everything you need to complete your dream bathroom!
Take a look at our bathrooms - www.victorianplumbing.co.uk
Take a look at our bathrooms - www.victorianplumbing.co.uk
Victorian Plumbing
Written by the company
- The UK's Largest Online Bathroom Retailer
- As one of the UK's leading bathroom retailers, we pride ourselves on excellent service and a fantastic buying experience. Since 1999, we've strived to be the best bathroom retailer by listening to our customers and that's why we love hearing your feedback.
Contact info
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, United Kingdom
- info@victorianplumbing.co.uk
- www.victorianplumbing.co.uk
4.5
Excellent
445K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Terrible AVOID
Terrible! Stuck with a bath and panels I can’t send back half my order not arrived stuck in processing can’t call this company send an email no response absolutely awful service AVOID at all costs!
27 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was very easy to order from this…
It was very easy to order from this website. Everything was very clear and reasonably priced.
29 August 2026
Reply from Victorian Plumbing
Hello Wendy,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Mark,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Thank you to Caitlin Power who resolved…
Thank you to Caitlin Power who resolved my problem quickly and satisfactorily. Great customer service.
29 August 2026
Unprompted review
Reply from Victorian Plumbing
Hello Diane,
Thank you for your recent Trustpilot review.
I am really glad to hear that you are pleased with the service provided by Caitlin!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
very easy and simple to understand to…
very easy and simple to understand to view and make a decision
29 August 2026
Reply from Victorian Plumbing
Hello Collina,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
I did it all so rating myself ill give…
I did it all so rating myself ill give myself 100% i did a great job 👍
29 August 2026
Reply from Victorian Plumbing
Hello Peter,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Spare Cistern Ftgs Pack For NCS881A
Spare Cistern Ftgs Pack For NCS881A
I bought a cistern kit, (for a Carlton toilet suite), consisting of a fill valve, a flush siphon and a handle, and fitted them myself without needing the help of a plumber. They work perfectly. Happy customer.
29 August 2026
Unprompted review
Reply from Victorian Plumbing
Hello Nicky,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
no stupid after sale questionnaire!
29 August 2026
Reply from Victorian Plumbing
Hello Ian,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Very responsive and professional…
Very responsive and professional handling. No quibble. Good service, thank you.
29 August 2026
Unprompted review
Reply from Victorian Plumbing
Hello Ian,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Great service from Victorian Plumbing
Great service from Victorian Plumbing; Morgan Fowler in customer service managed to sort out an issue with delivery in super quick time which was really helpful and much appreciated
29 August 2026
Unprompted review
Reply from Victorian Plumbing
Hello Sophie,
Thank you for your recent Trustpilot review.
I am really glad to hear that you are pleased with the service provided by Morgan!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Sue,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Janet,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Found exactly what I wanted
29 August 2026
Reply from Victorian Plumbing
Hello Patrick,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Always good to do business with…
Always good to do business with Victorian plumbing … very helpful … good website … good communications re orders and deliveries … very satisfied
27 August 2026
Reply from Victorian Plumbing
Hello Penelope,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Just ordered
Only placed my order today so I cant vouch for the products right now but the prices are good the good look good. The website is easy to use, improvement would be having a button to favourite things.
29 August 2026
Reply from Victorian Plumbing
Hello Kate,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Easy to use all round
29 August 2026
Reply from Victorian Plumbing
Hello Melanie,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
So very convenient.
22 August 2026
Reply from Victorian Plumbing
Hello Helen,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Beautiful tiles and samples with…
Beautiful tiles and samples with delivery free. Can’t get better than that. Excellent
29 August 2026
Reply from Victorian Plumbing
Hello Nicky,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Trevor,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
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