Vets Now - Kirkcaldy Reviews 

We took our dog, who had just had puppies, but wasn’t eating afterwards. The vet checked her out but said that they weren’t concerned. We weren’t happy with this so took her to the local vet the next day who did a scan to find remains of placenta still inside her from the birth and gave her a jag and course of antibiotics. If we had stuck with Vets Now advice our dog would have continued to get worse so we paid £280 for nothing only to pay to take her to the vet again the next day.

Quick and treated efficiently and quickly

My cat had to stay overnight at Kirkcaldy. Vets now quoted me £500 - £850 for this which was really for just his general care and administering his medication etc. You could get a room at the Ritz for this price - scandalous !!!

Excellent and very helpful in a stressful situation with very good results and very clear explanation what the problem was and how it was treated

Very disappointed with how my dog was checked over after showing them a video of what happened, never checked any limb movements other than walking up a down the room. Was only in the treatment room with the vet for a very short time and charged a phenomenal amount of money for a very poor diagnosis only to be advised to take anti inflammatories. My dog is injured and needs further treatment

Used this vets for over 30 years and it has gone down significantly since Ian left, Ian was an amazing vet who truely cared for the animals however once he retired we have noticed how down hill this vets has gone. The last 4 times I have been to the vets for muliple species I have been very disappointed. The vets now are often rude, cold and only care about pushing for money, I don’t feel my animals have received the care they needed. I have repetedly seeked help from st clares vets and vets now and each time I’ve left feeling more anxious about my animals health. They want to put stressful tests on my elderly dog who doesn’t need those tests, as well as not having any understanding of chickens health, I understand it’s not what they specialise in however is seems there is next to no knowledge on them at all! I had to diagnose and treat my hen my self on 3 separate occasions with no real help or advice from the vets howbwer I received amazing genuine care from The British Hen Welfare Trust who went out of their way to find a solution to my hens health issue and cured it within less than half an hour that the st clares vet wanted to run stressful tests on her! (As they couldn’t identify the issue) but the BHWT was able to do it immediately and they gave me free help and advice which genuine care for my animal.

I have a lot of respect for vets and the work they do however I have left feeling so disappointed and upset often they have made me feel more anxious than I was about my animals before I even took my pets in!

I know vets appointments are expensive, and I respect that however I feel it has no become only about the money and I feel the animals have become less of a priority.

I had to wait an hour for an emergency appointment as I assume it was lunch time as a McDonald’s delivery came while I was waiting…. I work with animals and I can garentee you I would not be sitting eating my lunch if I knew there was sick animals waiting and none of them being see….
I understand they have the right to have a well deserved break however I don’t understand why NONE of the animals waiting were being seen! There wasn’t even one vet available for these emergency appointments?

However the staff of the reception have always been lovely and friendly.

Very thorough examination. caring and kind .

First class service out of hours seen promptly and given the medication to make my fur boy all better.

The staff were knowledgable, kind and compassionate. I felt reassured that my very poorly cat was being treated in the best way possible. She was seen quickly and a plan for treatment discussed with us, giving all the information and options.

From the minute we arrived. The staff were very welcoming and helpful. Took time and care to check over our dog. Kept us informed of what was happening and why. They have us peace of mind at a worrying time

Staff were great when I had to take my dog to out of hours

Vets now looked after our precious cat rocky boy in his final days hours...and tried everything to get him home to us... unfortunately he sadly went over to the rainbow bridge. We Miss him so much but the last days were made much easier knowing he was in good hands.

They helped us when we needed help for Mya in the middle of the night and we’re really kind and made Mya comfortable when she was in a lot of pain

The out-of-hours Vets Now, Vet gave our Dalmatian a thorough check over. This after she experienced a neurological episode at 10.30pm on a Saturday night. I was glad to be able to access a Vet consultation so late on a weekend, it was an expensive but necessary service.
Thankyou.

Amazing, the staff were so good with us aswell as our dog.

Fantastic service, Shannon was absolutely amazing with our boy.

They saved my dogs life!

I've not always had the best experience with vetsnow with my pet rats however I can not fault them one bit on their care of my dog Leon.

Leon was rushed in with a suspected GDV (twisted stomach) and is a 12yr old bull breed so an old lad, they were extremely fast acting to get him the urgent care he needed and operated on him as soon as he was stable enough, without their rapid actions I am certain my boy wouldn't be with me today recovering at home. I honestly can't thank them enough and they will never know how much what they did really meant to me, true heros in my eyes.

Very caring and lovely vet at what was a very worrying time.

wait time was very long, staff were lovely, cost was huge!