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Very Reviews 

205,868
•
TrustScore 4 out of 5

3.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 25,631 reviews, reviewers had a great experience with this company. Many consumers find the website easy to navigate and enjoy the wide selection of items available for purchase. People are pleased with swift delivery when it happens and the helpfulness shown during returns or issuing replacements. However, some customers noted issues with delivery timings, with instances of missed slots or delays far beyond the expected date. A small portion of people also mentioned receiving incorrect products, such as wrong sizing or entirely different items, and experiencing frustrating customer service interactions.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery_service, noting a wide split in customer experiences.... See more

Product

Customers had ambiguous experiences with product, reflecting a distinct split in opinion regarding quality... See more

Order

Consumers find order experiences to be mixed, as many reviewers report that the ordering system is simple and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

Service

People report ambiguous experiences with service, reflecting a wide division among consumers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

some of my order was correct but one item is not the colour i ordered, which is quite unusual for very as usually everything ive ordered in the past has been spot on

Rated 3 out of 5 stars

Review The Dyson was on sale at a really good price, so I was very happy with the purchase. However, the delivery experience with Yodel/InPost was disappointing. The delivery person knocked extre... See more

Rated 5 out of 5 stars

Just completed a fabulous experience with Ramsey. He untangled some issues for me in such a friendly, professional and knowledgeable manner. I had thought my issues would not be resolved but he is a s... See more

Rated 5 out of 5 stars

I decided to buy a battery powered hedge cutter and with the 20% off, this was the cheapest supplier. The item was delivered two days after purchase, which I thought was excellent, with regular updat... See more

Answered by reviewers

Created with AI, based on reviewer opinions

Company details

  1. Clothing Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Furniture Store

Written by the company

At Very.co.uk you’ll find the latest womens, mens and kids fashion, plus furniture, homewares, electricals and more!

Contact info

3.9

Great

TrustScore 4 out of 5

206K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(205,868)

25,205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

You sent completely the wrong items &…

You sent completely the wrong items & was not very happy at all. The lamps were the wrong colour & style, even states it on the box. No option to exchange, so had to reordered & wait again & I paid postage this is not okay

21 August 2026
Unprompted review
Rated 1 out of 5 stars

My vac never arrived

My vac never arrived. I’ve tried to get intouch but can’t get past the bot who cannot help even though it insists it can. I have to say I’ve never in all the years I’ve been with very (at least 23rd) I haven’t had this problem. But in the day all you had to do was ring a number and someone answered and any problems was sorted.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Love Very

Love Very - have shopped with them for a long time and get most of my purchases from them. Service is always great and being able to pay over time is really handy. Recently purchased an iPad, got a discount on it and came the next day - what more could you want?!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Speedy, efficient delivery

It was good to find what I wanted on the website. As these are for my grandson, he has not yet tried them on so I do not know if they fit him. However I was very disappointed not to find any sort of size guide and had to go by the age classification so fingers crossed.
The five stars is for the speed and efficiency of the delivery.

19 August 2026
Unprompted review

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