VapoShop Reviews 

8,748
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, noting products arrived quickly and were well-packed. Many consumers are highly satisfied with the excellent product quality and competitive pricing, finding items to be good value for money. The service is consistently highlighted as helpful and professional, with quick responses to inquiries. However, some people mentioned issues with order and delivery, including lost or delayed packages, often due to courier problems or address errors, and poor tracking communication.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the fast shipping and prompt... See more

Product

Users describe positive interactions with product, often highlighting its high quality, efficiency, and ease... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the prices are great,... See more

Order

Consumers find order experiences to be ambiguous, with some reporting hassle-free purchases and quick, easy... See more

Service

Customers had positive experiences with service, often highlighting excellent after-sales support and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleasantly surprised by how well the shipping went. The product appears to be of high quality in terms of workmanship, though I am somewhat disappointed with the battery performance. Nevertheless... See more

Company replied

Rated 4 out of 5 stars

Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more

Company replied

Rated 5 out of 5 stars

Customer Service ist very helpful and they ship fast as well. Had to replace a device for a second time while still having warranty, and it all went well even though they stopped selling devices from... See more

Company replied

Rated 5 out of 5 stars

This is a great mini device, very élégant, efficient and easy tu use. I am a big fan of the PAX brand and it's my 5th PAX vapo since I discovered the system. Also the teams are great and helpful whe... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.

VapoShop - Simply Vaporizers

Written by the company

Europe's first specialized vaporizer store
VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
Fast and secure shipping
Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
Authorized reseller
We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
Expert advice
As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,748)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy seller and good product…

Trustworthy seller and good product quality.

30 June 2025
VapoShop logo

Reply from VapoShop

Thank you for your kind words and trust in us. We're committed to delivering both quality products and a reliable experience, it's great to know that came through. We truly appreciate your support! ✨🍃

Rated 5 out of 5 stars

Good

Good vaporizer

30 June 2025
VapoShop logo

Reply from VapoShop

Thank you for sharing your feedback. We're glad to hear you're happy with your purchase. We hope you enjoy it! 😊🍀

Rated 5 out of 5 stars

PAX Plus (kit)

The NORML France association (of which I am a member: ) cites (among others) the PAX vaporizer store and brand. For many years I wanted to invest, I was looking for a versatile vaporizer to stop adding tobacco which is completely harmful and destructive to the taste... Super satisfied, I highly recommend 👍

25 June 2025
VapoShop logo

Reply from VapoShop

Thank you for taking the time to share your thoughtful review! We’re thrilled to hear that choosing a versatile vaporizer like PAX has been such a rewarding experience for you. Wishing you many years of enjoyment ahead! 🌿🙌

Rated 5 out of 5 stars
VapoShop logo

Reply from VapoShop

We're thrilled to hear you enjoyed our super pricing and fast shipping. Your satisfaction is our top priority! 🌟😊

Rated 5 out of 5 stars

The shop is fantastic!

The shop is fantastic and generally has competitive prices. I am unsure of the DynaVap I ordered, it arrived fine but not sure it is a clear alternative to electric vapes. Highly recommend the Vaposhop.

24 June 2025
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Reply from VapoShop

We really appreciate your kind recommendation—it’s great to hear the shop and pricing stood out for you. We’re here if you have any questions or need support with your new device. 🌿💨

Rated 5 out of 5 stars

Excellent experience

All's good! Fast and reliable service and the vaporiser is excellent. Excellent price too! I will definitely use it again!,

16 June 2025
VapoShop logo

Reply from VapoShop

We are glad to hear everything hit the mark—looking forward to next time! 😄🌿

Rated 5 out of 5 stars

Perfect

Perfect as always. Arrived way before i expected it to!

19 June 2025
VapoShop logo

Reply from VapoShop

Thank you for your kind words. We're thrilled to hear everything was perfect and that it arrived ahead of schedule—just how we like it! 🚚💨

Rated 5 out of 5 stars

Everythings Fine

Everythings Fine

19 June 2025
VapoShop logo

Reply from VapoShop

Thank you so much for your feedback! We're glad everything went fine and hope to welcome you again soon. 😊🌿

Rated 5 out of 5 stars

Super

Good price, faster than expected delivery, nice contact.

18 June 2025
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Reply from VapoShop

We're glad to hear the journey was seamless from start to finish!😊🧩

Rated 5 out of 5 stars

Nice experience

2/3 days to Italy, all good and fine

13 June 2025
VapoShop logo

Reply from VapoShop

Thank you for your review! Wonderful to know everything arrived just right!📦🍃

Rated 5 out of 5 stars

product arrived very fast and as…

product arrived very fast and as advertised

11 June 2025
VapoShop logo

Reply from VapoShop

Great to hear your order arrived quickly and just as expected! A smooth delivery makes all the difference. Enjoy your purchase! 🔥😃

Rated 1 out of 5 stars

item does not work, it neither heats contents installed nor produces vapour.

there seems to be no response regarding the unserviceability of this crafty plus or to my request to return the item and receive a refund

10 June 2025
VapoShop logo

Reply from VapoShop

Thank you for your feedback. We received your ticket yesterday and want to assure you that it is currently being reviewed.

Please note that our agents are unavailable on weekends as they enjoy their well-deserved time off. We will provide a response promptly. Thank you for your patience.🍃

Rated 5 out of 5 stars

Everything fine

10 June 2025
VapoShop logo

Reply from VapoShop

Great to hear everything went smoothly! We appreciate your support and look forward to serving you again. 🚀🔥

Rated 5 out of 5 stars

5 stars for me is when nothing went…

5 stars for me is when nothing went wrong during the ordering and buying process. Nothing went wrong thank you for your help.

Jetzt bin ich dower high. 👌🍃

3 June 2025
VapoShop logo

Reply from VapoShop

Thank you for the great review. We are happy to hear everything went as it should. Happy vaping! 🌿💨

Rated 1 out of 5 stars

Stop using UPS as its been saying on…

Stop using UPS as its been saying on the way for 4 days now and still it's not been delivered. I know it's not your fault but if you could chase it up I would be grateful as I need the product for a present.

3 June 2025
VapoShop logo

Reply from VapoShop

We understand how disappointing this delay must be and truly regret the inconvenience it has caused. While the shipment is still in transit, we have already contacted UPS to follow up and will continue to monitor its progress.

In the meantime, our support team is ready to assist—please reach out to them, and they'll help ensure your delivery is sorted as quickly as possible. We truly appreciate your patience and are doing everything we can to get this resolved for you! 🚚💨

Rated 5 out of 5 stars

Got it fast

Got it fast, great service and price!

3 June 2025
VapoShop logo

Reply from VapoShop

Glad to hear you found exactly what you were looking for. Enjoy your new purchase! 😃🔥

Rated 5 out of 5 stars

Good value for miney

Timely delivery, excellent price . They answered propmtly to all my mais

28 May 2025
VapoShop logo

Reply from VapoShop

We appreciate your kind words! So happy to hear you had a great experience. 😊🌿

Rated 5 out of 5 stars

The Puffco Proxy is a great vaporizer…

The Puffco Proxy is a great vaporizer for extracts and some types of hash. Superfast delivery to Spain.

16 May 2025
VapoShop logo

Reply from VapoShop

Great to hear you’re loving the Puffco Proxy! It’s an excellent pick. Enjoy your sessions!🌿💨

Rated 5 out of 5 stars

Good product

Good product, fast delivery, helpful support.

14 May 2025
VapoShop logo

Reply from VapoShop

Thank you for sharing! We are happy to hear everything went well and appreciate your support! 😊✨

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