I am pleasantly surprised by how well the shipping went. The product appears to be of high quality in terms of workmanship, though I am somewhat disappointed with the battery performance. Nevertheless... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more
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Customer Service ist very helpful and they ship fast as well. Had to replace a device for a second time while still having warranty, and it all went well even though they stopped selling devices from... See more
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This is a great mini device, very élégant, efficient and easy tu use. I am a big fan of the PAX brand and it's my 5th PAX vapo since I discovered the system. Also the teams are great and helpful whe... See more
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Company details
Written by the company
With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.
VapoShop - Simply Vaporizers
Written by the company
- Europe's first specialized vaporizer store
- VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
- Fast and secure shipping
- Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
- Authorized reseller
- We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
- Expert advice
- As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.
Contact info
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from VapoShop
We’re sorry to hear you have not received your order yet! We see that the carrier was unable to deliver it, and it has been waiting for you at a UPS Access Point since the 9th May.
We recommend reaching out to customer service for more details and assistance in retrieving your package. We truly appreciate your patience and are here to help if you need anything else! 😊📦
Still waiting
Still waiting, UPS not able to deliver for no reason, Vaposhop customer support is friendly but im still waiting for new information, would be nice to kept up to date after 3 weeks of waiting. Vaposhop should consider switching to another logistic service.
22 April 2025
Reply from VapoShop
Thank you for sharing your experience. We're truly sorry that your order has been delayed for so long, and we completely understand how frustrating this must be. We appreciate your patience and your kind words about our customer support team—we always strive to provide the best service possible.
We’re actively working to get more information and will keep you updated as soon as we have any news. Please know that your satisfaction is our priority, and we’ll do everything we can to resolve this situation for you as soon as possible. 🍀 📦
Top service
Top service, very good price, great product and fast delivery! Big shootout to their Customer Service, Patricia was great in answering my questions!
2 May 2025
Reply from VapoShop
Thank you for the awesome feedback! So glad everything was smooth, and we can’t wait to serve you again! 😊✨
Had some issues with the postman.
Had some issues with the postman.
The helpdesk team solved my problem rapidly and professionally.
Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the opposite one that i asked for.
6 May 2025
Unprompted review
Reply from VapoShop
We're glad our helpdesk team could assist you quickly. We are sorry about the color mix-up—we understand your disappointment. Your feedback is valuable, and we’ll work on improving for the future. Hope to provide an even better experience next time! 😊⭐
Everything was perfect! N1
Everything was perfect! The ordering process was smooth, and delivery was fast. I especially want to highlight the repair service – absolutely outstanding! The whole process was easy, professional, and handled very quickly. Very satisfied, would definitely order again!
30 April 2025
Reply from VapoShop
Thank you for your wonderful feedback! We're thrilled to hear everything went smoothly and that our repair service exceeded your expectations. Your satisfaction means the world to us, and we look forward to serving you again! 😊💚
Reply from VapoShop
Great to hear you had such a smooth experience! Enjoy your new purchase and see you next time! 🚀😊
Best customer service ever
I must say that I've hardly ever experienced such good customer service.
They respond fast and do their best to help out in every way.
I'm very satisfied with my experience with vaposhop :)
1 May 2025
Unprompted review
Reply from VapoShop
We're so happy to hear you had such a great experience with our team. it means a lot to hear we hit the mark for you. Your support really makes our day! 💚🙌
Best of the best!
Always best products with the best prices and fastest shipping. Satisfaction guarantee .
22 April 2025
Reply from VapoShop
We truly appreciate your kind words! Happy to hear you're loving everything—we’re always here whenever you need us!😃✨
Fast delivery, good prices
Good product description, attractive prices, nice freebie to help me decide to buy here rather than anywhere else.
22 April 2025
Reply from VapoShop
Thank you for your great review! Looking forward to serving you again! 🙌✨
Great shop with fast shipping
Ordered from Germany. Great packaging and fast shipping. Delivery within 3 days. Nothing to complain about.
14 April 2025
Reply from VapoShop
Thank you for sharing! We're thrilled everything arrived safely and swiftly—enjoy! 😊⭐
Everything perfect !
14 April 2025
Reply from VapoShop
Thank you for the lovely feedback—it’s always great to hear! 😊✨
Reply from VapoShop
We're delighted to hear you’re happy with our competitive prices and speedy delivery. Your satisfaction means the world to us! 🌟🚀
Reputable company that offer great discounts
Happy with my purchase. All arrived safe and easy.
14 April 2025
Reply from VapoShop
We're glad to hear you're happy with your purchase! Thank you for sharing your feedback, and we hope you enjoy it! 😊⭐
It was supposed to be delivered at my…
It was supposed to be delivered at my address, not in a shop in the city. No message, just understand when i tracked it.
14 April 2025
Reply from VapoShop
We’re sorry for the inconvenience. It seems there was a delivery attempt, but we understand how frustrating it is that it ended up in a city shop without notice. Thank you for sharing your feedback—we’ll ensure this is addressed! 🙏🌟
My favorite shop
My favorite shop with low prices and many discounts.. my trusted supplier for many years. Very efficient sales and assistance service..
18 April 2025
Unprompted review
Reply from VapoShop
Thank you for your kind words and continued trust in us! We're thrilled to be your favorite shop and truly appreciate your support over the years. It's always a pleasure to assist you! 💚😊
Not received it on the day told
Not received it on the day told. Holiday tmrw then easter so that means I will have to wait until next week, disappointing,
11 April 2025
Reply from VapoShop
We’re truly sorry for the delay and the inconvenience it’s caused, especially with the upcoming holidays. We understand how disappointing this must be.
We’ve noticed that a new delivery date was requested, and we’re currently in contact with UPS to identify who made the request. Please know we’re doing everything we can to resolve this swiftly and ensure your order reaches you without further delay.
We appreciate your patience and understanding. 🍀
Reply from VapoShop
Thank you for your kind words! We’re so pleased to hear that our quality and service continue to meet your expectations. It’s always a joy to have loyal customers like you. 💚⭐
Incredibly quick delivery!
8 April 2025
Reply from VapoShop
Thank you for your review! We’re thrilled you were impressed with the speed of our delivery—it’s always our goal to exceed expectations. Looking forward to serving you again soon! 😊✨
Reply from VapoShop
Thank you for the lovely feedback! It’s great to hear everything went well. Hope to see you again! 😃🌿
Great customer service
Great customer service! Reasonable prices and large selection of products.
25 March 2025
Reply from VapoShop
Thank you for the wonderful review! We’re so happy to know you’re satisfied with our service and selection. Hope to see you again soon!😊🌿
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