UNICORN COSMETICS Reviews 

472
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers had a great experience with this company. Customers frequently mention that pre-glued lashes look fantastic, feel very lightweight, and are remarkably easy to apply for daily wear. Many people also appreciate the exceptionally helpful support team, noting that staff members quickly resolve issues and provide wonderful personal touches. Though some reviewers were not happy with the overall product longevity, mentioning that the lashes started falling off much sooner than expected. A few other people also felt that certain adhesive products remained tacky on the skin, while others reported unhelpful or rude customer service interactions when seeking online assistance.

What people talk about most

Product

People report positive experiences with product, noting that the pre-glued lashes are lightweight, look like... See more

Quality

Consumers find quality to be ambiguous, with strongly divided experiences reported across purchases. Many... See more

Customer service

Customers consistently note positive experiences with customer_service, often praising the quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lashes speak for themselves and I honestly love the variety they come in. But in this review I wanted to give credit to the customer service and the personal touches applied to my first order. Not... See more

Rated 5 out of 5 stars

I came across this company a few days ago. The lashes looked fantastic and after doing some research (and checking trust pilot) I decided to purchase the hybrid pre glued clusters. Delivery was fantas... See more

Rated 5 out of 5 stars

I have to shout out Unicorn Cosmetics because WOW. Their pre-glued lashes are honestly the best I’ve ever used (and I’ve tried a LOT). I usually struggle so much getting lashes on, but these ar... See more

Rated 5 out of 5 stars

I recently purchased some cluster lashes for the first from Unicorn Cosmetics I didn’t realise the shipping was going to take the time it stated in the email, however Unicorn Cosmetics is a team of... See more


Company details

  1. Cosmetics Store
  2. Pharmacy

Written by the company

To Feature #UCMadeMeBuyIt 🦄 Creating the extraordinary in makeup 💄


Contact info

4.2

Great

TrustScore 4 out of 5

472 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(472)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best brow product out there!!

Best brow product out there!!

Bear brows is honestly the best!! I have tried so many different things to get my brows looking this good. No white residue, lasts all day, easily removed. What more could you want!

I purchased the brow tool too to use with the bear brows and it’s really good quality.

I had to get in touch with customer service regarding shipping and they were so quick and really helpful!! Thank you 💖💖

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Claire,

Thank you so much for leaving this lovely review! I am so happy to hear you are loving the bear brows and the comb xx

Rated 5 out of 5 stars

Great products and great company

Great products and great company.
I started buying bear brows a while ago, recently they had a bundle on for cluster lashes so thought I'd give them try. I absolutely love them, I've never applied lashes on myself before and they were so easy to do and i received loads of compliments on them. Great customer service, they are constantly sending deals and discount codes for being a returning customer. I have also received a free gift with my order for being a retunign customer. Such a great small business

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Amy,

Thank you so much for leaving such a lovely review!

I am so glad to hear you are loving the bear brows and cluster lashes! xx

Rated 5 out of 5 stars

The best of the best!

I wear lashes everyday & these lashes are the best quality I have ever come across. The glue is the best I have ever used & the cluster lashes are SO easy to put on. I will never shop anywhere else for my lashes! The best of the best!

1 May 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Lily,

Thank you so much for leaving us with this lovely review!

I am so glad to hear you love the cluster lashes and our glue!

Thanks so much for the support :) xx

Rated 5 out of 5 stars

Absolutely gorgeous makeup

Absolutely gorgeous makeup ! High expectations i had and oh were they met , fast delivery . Really worth your money . Run don’t walk gurlies!!!!

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Laiba,

Thank you so much for leaving such a lovely review with us, I am so glad you are loving the products! xx

Rated 5 out of 5 stars

My favorite company to get my lashes…

My favorite company to get my lashes from. They always look beautiful

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Steph,

Thank you for leaving a review with us, I am so glad to hear you are loving the lashes xx

Rated 5 out of 5 stars

Very happy

I’ve ordered multiple items from this shop mainly their brow gel and mystery boxes and have always been extremely happy with the product itself. The delivery times are excellent and any issues or queries you have they are always quick to respond in such a nice manner. Always get asked about my brows and always recommend unicorn cosmetics!

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Evie,

Thank you so much for leaving such a lovely review!

I am so glad to hear you are loving the bear brows and our mystery boxes!

Thank you so much for the support xx

Rated 5 out of 5 stars

love love love!

My favourite ever lashes are the Cateye style from unicorn cosmetics, I get so many compliments on them and i’m always being asked who my lash tech is! never had any problems with the company, always really fast shipping my orders out! thank you always 🩷

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Jay,

Thank you so much for leaving such a lovely review, i am so glad to hear you are loving our cat eye lashes, they are such a stunning strip lash! xx

Rated 5 out of 5 stars

Best brow hold ever

Best brow hold ever, stays clear not cloudy and has lasted ages!!

3 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey lovely,

Thank you so much for leaving such a lovely review, I am so glad to hear you are loving our bear brow balm xx

Rated 5 out of 5 stars

Unicorn Cosmetics are my go to for lashes!

Unicorn Cosmetics has always been my go to for lashes! The only company that have lashes that are easy to apply, even get multiple uses out of them! The team are always lovely and quick to help, releasing amazing products that I recommend to everyone I know!

6 June 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Kirstie,

Thank you for leaving such a lovely review, I am so glad to hear you are loving your lashes xx

Rated 5 out of 5 stars

Amazing company with amazing products!

You know a company is great when you feel like you need to recommend them to everyone!

I first started buying from Unicorn Cosmetics years ago, but life got in the way and I slowly stopped being interested in make up, etc. However, I recently started getting back into it and kept seeing the cluster lashes EVERYWHERE.

After having my lashes done by a technician and being so badly disappointed with them, I literally sat and pulled them off and ordered some cluster lashes and I am so so glad I did! They are incredible! So so easy to apply, they last me the entire week and the best part is, I can do them exactly the way I want them!

I also received a free ‘bear brows wax’ as a gift, which is not something I would usually buy but now I am questioning what I even did without it!

Their customer service is AMAZING. They are so so friendly and so quick to respond. Every item I’ve ordered, delivery has been super quick. I can honestly not recommend these enough! 🖤🖤

30 May 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Amy,

Thank you so much for leaving such a lovely review with us, this is greatly appreciated as a small business!

I am so glad to hear you are loving the cluster lashes and loved the freebie inside! I can't be without my bear brows!

Thank you so much for your support xx

Rated 5 out of 5 stars

What a lovely company

What a lovely company. Amazing customer service. So polite and friendly and definitely has the customers best interest in mind. The products are high standard. They are incredible. Especially the eyelash glue it’s by far the best on the market and have used ALOT of glues.
Very quick delivery also. Outstanding cosmetics company.

17 May 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey lovely! Thank you so much for your lovely review on Unicorn Cosmetics! We are so happy to hear you are loving our products as much as we do! Please do let me know if there is anything we can help with :) xx

Rated 5 out of 5 stars

Amazing products & outstanding customer service

I never write reviews but Unicorn Cosmetics have by far one of the best customer service out there. I love their products and instantly fell in love with their cluster lashes. Even when I had a question about my order, they took the time to listen & acknowledge me. This is how customer service is done!
I have recommended them to all of my friends and family as I always get asked about my lashes & how stunning they are. A very happy satisfied customer. I will definitely be purchasing again. Thank you Unicorn cosmetics. 💖

16 May 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey lovely,

Thank you so much for leaving a lovely review on our products and customer service! As a small business this is greatly appreciated! We hope you love the products as much as we do and do contact us again if you need anything <3 xx

Rated 5 out of 5 stars

Phenomenal lashes

Phenomenal lashes, the best fluffy lashes on the market!!

Spot on customer service and sent me a free gift and discount code, you will always have my custom based off your interaction with your customers.

You've made me very happy and thankyou again!!!

1 May 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hello Connor,

Thank you for leaving us a review and we are so happy you are loving the products and the free gift!

We look forward to helping in the future and sending you your fave products :) x

Rated 4 out of 5 stars

I can't express how much I love their…

I can't express how much I love their Shut The Fluff Up clusters. They're light, fluffy and feel so comfortable on. I love the wispy lash look and last a full week no problem. Occasionally need to deal with the inner/outer corners but the middle sections never budge.

My only critique is the fact these sadly aren't wearable more than once. They're not very robust as sometimes I've had lashes shed from the cluster while I've had them on, and while I've tried cleaning them and removing glue to then put back in the box to re-use, they can't really survive the cleaning stage before dropping to bits which is a shame. I've had clusters from other well known brands that have felt a bit more sturdy and have allowed me the ability to clean them and re-use more than once but I wonder if I'm unable to re-use the UC ones because they're so wispy and delicate.

Either way, although it's a shame I only get to wear a cluster once, I'd still keep buying them because they're gorgeous, comfortable and so much cheaper than my semi-permanent lash in-fils (and they look better too).

I'm a bit disappointed to see they don't respond to reviews on TP (good or bad) as it would help their brand massively. As a Customer Excellence manager by trade, I'm aware how important brand image is so that would be something to help theirs. Hit me up if you need help :)

8 April 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Lauren,

Thank you so much for leaving us a review on Trust Pilot.

I am so glad to hear you are loving the look of the clusters.

The clusters are reusable with the correct care, however our clusters are different from other clusters on the market, so if you would like any tips and tricks on this please pop us an email on the below and we would love to help! :) x

customercare@unicorncosmetics.com

Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company ! would not buy lashes from anywhere else never had a problem with any of my orders, even had free lash glue sent.Always quick delivery and the lashes last if you look after them

9 April 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Jodie,

Thank you so much for leaving us a review on our lashes!

We are so happy to hear you love them as much as we do :) x

Rated 5 out of 5 stars

First order

First order, so pleased with my things - the brow gel is by far the best I've used. So so impressed!!

5 April 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hello Melissa,

I am so happy to hear you are loving the Bear Brows, we all love it here! Thank you for leaving us a review :) x

Rated 5 out of 5 stars

Love this company

Love this company, have been using them for years now!
Love how they give you a freebie after so many orders, was a lovely surprise.
10/10 would highly recommend xxx

23 March 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey lovely,

Thank you so much for your lovely review on Unicorn Cosmetics!

We are happy to hear you have been loving our products :) x

Rated 5 out of 5 stars

Incredible!!

Unicorn Cosmetics is a beautiful company, with such a lovely team! I have ordered from them a few times now and I have never been disappointed - such stunning quality of soft, fluffy, long-lasting lashes for a great price. The team at UC are incredible; so kind and grateful. I absolutely recommend this company & will be a lasting customer🥰

1 March 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hello Madison,

Thank you so much for leaving such a lovely review for our small business!

We are so happy to hear that you are loving the lashes as much as we do! :) x

Rated 5 out of 5 stars

Brow gel + brush deal

Excellent eyebrow gel, wouldn’t use any other first time trying it aswell highly recommend

16 February 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hello Emma,

Thank you for leaving us a lovely review, we are so glad to hear you are loving the Bear Brows and Comb just as much as all of the team here at Unicorn Cosmetics :) x

Rated 5 out of 5 stars

outstanding customer service and such…

outstanding customer service and such high quality gorgeous lashes unicorn is the only brand i’ll use love them ❤️

22 February 2024
Unprompted review
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Reply from UNICORN COSMETICS

Hey Amelia,

Thank you for supporting our small business and leaving us a review!

We are so happy to hear you are loving the lashes :) x

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