Ultimate Ear Protection Reviews 856

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent fit, comfort, and effectiveness in noise reduction. Many appreciate the ease of the ordering process, from getting ear molds done to the timely delivery of their custom products. The service is frequently described as professional, helpful, and efficient, with good communication throughout. However, some people were dissatisfied with specific issues, such as the microphone's performance during phone calls or the cord breaking after limited use. A few customers also noted discomfort after extended wear or questioned the product's effectiveness in certain situations. There were also isolated instances of miscommunication regarding product details or issues with the availability of impression-taking services.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its effectiveness and comfort. Many... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the earplugs,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, quick, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products comfortable, easy... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

earphones take a few goes before getting used to, but once you are they are comfortable and work as expected, cuts out all outside noise whilst getting to listening to music. Only negative is you wont... See more

Rated 5 out of 5 stars

Good product. Once you've had ear mouldings taken you can order different types of protectors. I've got max noise protection for Motorbiking/power tool use and just bought a pair more suited to n... See more

Rated 5 out of 5 stars

Have previously used Ultimate Ear in 2007, and was extremely pleasantly surprised to find they did ear bud gloves as the standard Sony options simply didn't work for me. Very easy to get an appoi... See more

Rated 5 out of 5 stars

As a regular gig attendee with a love of going to the front, I felt that I needed better quality ear protection. I have at times been affected by high sound and know how important it is to avoid damag... See more


Company details

About Ultimate Ear Protection

Written by the company

Founded in 2001, Ultimate Ear Protection are specialists in the manufacture of custom-made hearing protection and communication devices. Their products are crafted for comfort and durability using medical-grade silicone.

Ultimate offer products for various applications including sleeping, swimming, motorsports, music and industrial environments. Their products have been tried and tested by professional musicians, F1 teams and the Military to name a few.

Ultimate have a network of over 300 audiologists (for the impressions) in the U.K and internationally, allowing them to fulfil your order regardless of your location.

Free Delivery

Free U.K Delivery

Ultimate Ear Protection offer free next day delivery on all U.K orders.

Contact info

4.8

Excellent

TrustScore 5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality!!

Great quality! I’ve now got two sets and my new soundear pros are amazing. Transformed my cardo experience. Super fast turnaround, helped by being my second set but even so.
Highly recommend after years using foam plugs.

23 February 2026
Rated 5 out of 5 stars

Great Service, Product, and Price

Ordered beginning of February and was delivered the following week so a great service. I have a pair of Motorcyclist SoundEar Pro, and they are fantastic, so decided to order the side sleep ear plugs. They fit is as good as my others do, I haven't used them properly yet but have tested them in a room with a loud TV running in the background, and they reduced the noise significantly. So once again a great service, product, and price I highly recommend them.

20 February 2026
Rated 5 out of 5 stars

Incredible customer service, and great product

I ordered a pair of sleep plugs. The whole process was made very easy and within a few days I’d sent off my ear impressions following the appointment that was conveniently booked for me. Ultimate ear protection kept me updated via email from receiving the impressions to manufacturing the plugs and finally shipping. It did take a while to receive my plugs but that period was less than the time quoted when I placed the order so nothing that I wasn’t expecting. When I received the plugs I tried them and the fit was perfect. I tried them that night and initially they felt very comfortable however, I woke up a few hours later with sore ears around the concha area. This happened the next 2 nights too. I contacted the company and after explaining my issues and sending a couple of photos showing how they fit in my ear they sent me a return label to make some alterations. I received them back a few days ago and they managed to convert the plugs to the side sleeper version. These are now spot on, I can hardly tell they are in my ear and are causing zero discomfort for the whole night. Thank you very much for such a fantastic service!

2 February 2026
Rated 5 out of 5 stars

First class and highly recommended

Fantastic service and great prices.

This is my second set of moulded plugs from Ultimate Ear Protection and I cannot be more delighted.

They have a very easy to navigate website and they quickly respond to email messages. If you have had your ear impressions done previously, they keep them on a digital file, so you do not need to do anything other than order them.

Once ordered, I received regular updates on the status of them and they arrived super quick and well packaged.

You get the plugs, a carry case, a tube of ear gel, and cleaning products, plus a 10% discount code for anything you purchase in the future.

I cannot recommend Ultimate Ear Protection highly enough! 5*****++ Thank you

18 February 2026
Unprompted review
Rated 3 out of 5 stars

Beware of hidden costs

Purchased the budget moulded product at first. I'm living in Ireland so was recommended to go to Specsavers in Limerick for moulds to be taken. This was to cost me €35.00. An Appointment was made but due to a staffing issue I had to be moved to another branch in Limerick.... fine.
Attended to be examined and told ear wax would have to be removed and it needs to be softened.... €10.00 small jar and applicator used twice a day. Attended next appointment, earwax removed..... €68.00.....
Attended again after 1 week.... moulds taken both ears and the charge was €45.00. I showed the girl the email received from Ultimatear and she agreed to charge the €35.00 reluctantly.
Moulds boxed and sent to the UK address via registered post €13.00 as advised.
At this stage I am beginning to regret my decision to go for the cheaper product with all these additional costs and I called to amend my order, this was no problem just pay the difference. I went for the soundear pro wired. (I use a Shoei Neotec with the Cardo edge comms and the wired will plug straight in).
Excellent communication from Ultimatear all along the process until final email telling me my product was complete and gone with Fedex, with me in a few days.
Just over 2 weeks later the package was notified to me as being available (no tracking info available from Fedex economy service £20.00 charge throughout its journey.... as far as I was concerned via their tracker, the driver was 2 weeks eating their biscuits and drinking their tea in the factory canteen) but only after the payment of an additional €31.67 to cover import tax,tariffs and vat at point of entry. I did contact Ultimate ear about this final charge and all I got was we do our best , we reduced its value a little..... miss you already!
So far with limited use , yes the product is good, yes the noise blocking is effective, yes you need to turn the volume down low, yes this saves battery life, yes the quality looks good, yes the sound is clear and strong in both base and trebble..... maybe not as good as a set of high end inear or on ear sets but for motorbikes..... better than I'll need.
Am I glad I upgraded.... yes, I would have been very upset if I stayed with the basic set after discovering the additional unmentioned costs.
Finally, if your reading this and you live outside of the UK and are considering the purchase of one of Ultimatear products..... be aware of ALL the costs associated, not just the price of the product.
Maybe have a look at the same product from a European manufacturer..... might be as good and far more cost effective.
Ride safe and keep the rubber side down!

10 February 2026
Rated 5 out of 5 stars

I've purchased two products from Ultimate Ear

I've purchased two products from UltimateEar: Musician's Plugs purchased 3 years ago, and just recently a set of Sound Ear Pro3.

I've had several sets of fitted ear plugs over the years and have been happiest with the ones from Ultimate Ear. The others have been harder and generally less comfortable than the supple material the ones from Ultimate Ear are made from.

I was so happy with the Musician's Plugs that when I decided to get a new set of in-ear monitors, Ultimate Ear was the obvious choice. They used my previous ear impressions, which was convenient, and took about 3 weeks to make. I'm extremely pleased with the result. They're great sounding, and an absolute perfect fit, hooking into the top part of my ear ( I think technically the antihelix) so there's no chance they can fall out.

Great product, great customer service, and overall a great company,

16 February 2026
Rated 5 out of 5 stars

Great customer service

From the moment I placed my order there communication has been superb. I had a delay in getting my impressions done, not there fault, but they still emailed me to make sure all was still okay. Once i had sent the impressions I was informed when they had received them and kept up to date on the whole process. Would highly recommend.

12 February 2026
Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication during the manufacture process. Used my ear plugs on my motorbike for the 1st time today.Fit perfectly and dont try and fall out like various other ear plugs i have tried.Much less wind noise and can still hear my coms system.If buying another pair i would probably purchase there 23db ones and not the 29db.Due to how well they work i do have to have my coms volume turned right up.

9 February 2026
Rated 5 out of 5 stars

Great service

Great service, good communication and very fast turnaround from sending in the impressions to receiving the Ear Plugs only took one week.

6 February 2026
Rated 5 out of 5 stars

Helpful team, quality product

The team were really helpful, gave clear instructions and delivered a quality product. We ordered swimming ear plugs for my little one and he's happy with them. Good experience all round.

3 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look