Ultimate Ear Protection Reviews 856

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent fit, comfort, and effectiveness in noise reduction. Many appreciate the ease of the ordering process, from getting ear molds done to the timely delivery of their custom products. The service is frequently described as professional, helpful, and efficient, with good communication throughout. However, some people were dissatisfied with specific issues, such as the microphone's performance during phone calls or the cord breaking after limited use. A few customers also noted discomfort after extended wear or questioned the product's effectiveness in certain situations. There were also isolated instances of miscommunication regarding product details or issues with the availability of impression-taking services.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its effectiveness and comfort. Many... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the earplugs,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, quick, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products comfortable, easy... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

earphones take a few goes before getting used to, but once you are they are comfortable and work as expected, cuts out all outside noise whilst getting to listening to music. Only negative is you wont... See more

Rated 5 out of 5 stars

Good product. Once you've had ear mouldings taken you can order different types of protectors. I've got max noise protection for Motorbiking/power tool use and just bought a pair more suited to n... See more

Rated 5 out of 5 stars

Have previously used Ultimate Ear in 2007, and was extremely pleasantly surprised to find they did ear bud gloves as the standard Sony options simply didn't work for me. Very easy to get an appoi... See more

Rated 5 out of 5 stars

As a regular gig attendee with a love of going to the front, I felt that I needed better quality ear protection. I have at times been affected by high sound and know how important it is to avoid damag... See more


Company details

About Ultimate Ear Protection

Written by the company

Founded in 2001, Ultimate Ear Protection are specialists in the manufacture of custom-made hearing protection and communication devices. Their products are crafted for comfort and durability using medical-grade silicone.

Ultimate offer products for various applications including sleeping, swimming, motorsports, music and industrial environments. Their products have been tried and tested by professional musicians, F1 teams and the Military to name a few.

Ultimate have a network of over 300 audiologists (for the impressions) in the U.K and internationally, allowing them to fulfil your order regardless of your location.

Free Delivery

Free U.K Delivery

Ultimate Ear Protection offer free next day delivery on all U.K orders.

Contact info

4.8

Excellent

TrustScore 5 out of 5

856 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had been thinking about purchasing…

I had been thinking about purchasing custom fit earplugs for some time but was put-off by the process of having to arrange to have impressions taken in one location and then having to send them in the post etc. However, the information given on the website and the assistance with booking the appointment with a local audiologist made it easier than I had imagined and the manufacturing time was only a few days, so much quicker than expected. Overall I am very happy with both the product and the service!

5 March 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. The process was Simple and everything was sorted for you including the taking of the moulds. Quality looking product. Could do with a little better instructions around the spare dampners and what ypu do with them

2 March 2026
Rated 5 out of 5 stars

Great fit, great sound, great product

Great fit, great quality, awesome sound and great noise reduction. I ride an Harley and I can clearly listen to music and follow GPS. Just the microphone is kind of useless for phonecalls since its not wind/noise cancelling but I was warned by the sales representative, so I already knew that. Very happy with the purchase, riding my Harley got even better now

2 March 2026
Rated 1 out of 5 stars

I ordered sleep plugs from Ultimate…

I ordered sleep plugs from Ultimate Ears, but was later advised by a doctor not to wear them due to eczema so decided to cancel. No molds were made, no ear plugs made. Simply an appointment. They then refused to refund me fully, charging £30 just for making an appointment. Total rip off.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I had never considered custom made ear…

I had never considered custom made ear plugs for swimming but it had got to the point I'd fallen out of love with swimming due to the irritating drops of water finding their way into my ears.
So I thought I'd look for a solution and found Ultimate Ear Protection.
It's not a cheap solution but it is cost effective. Moulded ear buds, a choice of colour, a handy zipped holder - and helpful " how to use" instructions ( yes you need to read them!)
Tried in the pool today, 27/02/26, and.....not a drop in either ear. Success. Yes you can hear your breathing but you get used to it.
A great purchase

24 February 2026
Rated 5 out of 5 stars

Excellent product, excellent customer service

I use ultimate ears as a drummer in a band- I have 3 of their products- all are comfortable and work extremely well. Fitted ear products are expensive, but give you the best hearing protection, and sound quality if using in ear monitors and in my opinion are worth it. I had a problem with an in ear monitor that was fixed under warranty and returned within a week (far quicker than other companies I have used). The fitting process is easy as long as you have a high street audiologist nearby.

19 February 2026
Rated 5 out of 5 stars

The best your ears can get.

If you ride a motorcycle then you need a pair of these. They perform brilliantly, are very comfortable and don't fall out. The whole process was smooth and efficient from start to finish with excellent communication at each stage. Very highly recommended.

25 February 2026
Rated 5 out of 5 stars

Third set of plugs from Ultimate

These are the third set of plugs I’ve bought from Ultimate Ear (two squidgy and one with speakers). I had a small fit problem with one of the plugs but they sorted it out in no time flat. Great customer service. I would be happy to recommend them to anyone.

25 February 2026
Rated 5 out of 5 stars

Good product.

Good product.
Once you've had ear mouldings taken you can order different types of protectors.
I've got max noise protection for Motorbiking/power tool use and just bought a pair more suited to noisey restaurants,music events,but speaking is still not much affected, takes the edge off.
It's worth looking after your hearing.
Brgds from Paul C.

24 February 2026
Rated 5 out of 5 stars

Excellent Customer Service and product (Soundear Pro)

Initially, I sent an online enquiry regarding their various custom earphone options. The very next working day, I received a call providing all the technical details I needed to select the right product for my needs. Once I ordered, they seamlessly arranged my ear impressions at a local Specsavers.
​I received my Motorcycle SoundEar Pro custom earphones within just two weeks of sending off the impressions. Having tested them, the fit is excellent—very secure yet comfortable. The sound quality is impressive with a surprising amount of bass for such a low-profile monitor. Overall, I’m very impressed with both the company’s efficiency and the quality of the product. Highly recommended for any serious driver or rider.

19 February 2026

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