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UK Office Direct Reviews 

4,254
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of service. Consumers frequently mention the remarkably fast next-day delivery, reliable couriers, and great competitive prices across a wide range of office supplies. People also deeply appreciate the high quality of products received, describing the ordering process as smooth, clear, and very easy to navigate. Some reviewers were not happy with occasional delivery delays, noting that packages sometimes took longer than expected to arrive or contained missing items. A few customers also noted that items occasionally arrived in damaged or excessively large packaging with too much empty space inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and... See more

Product

People report positive experiences with product quality, noting items are sturdy, as described, and ideal for... See more

Order

Customers report widespread satisfaction with their order process, highlighting great pricing, good value,... See more

Price

Consumers find price to be positive, highlighting great deals, competitive rates, and excellent value for... See more

Service

Customers consistently note positive experiences with service, highlighting quick and efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ive had endless problems with fake micro sd cards at amazon and ebay. But i found uk office direct to have competative well priced sd cards at reasonable prices that work flawlessly... See more

Company replied

Rated 5 out of 5 stars

Great service with next day delivery. Folders were really good quality considering the price. Will definitely use again for our small swimming club if we need anything else.

Company replied

Rated 5 out of 5 stars

They were great. I mistakenly purchased the wrong item and when I contacted their customer support for assistance, not only did they deal with my request swiftly, but as good will, they also let me... See more

Company replied

Rated 5 out of 5 stars

I needed envelopes in which to send collectors' editions of The Eagle comic paper. The envelopes are a perfect fit for up to 15 issues. UK Office Direct supplied the ideal product. No fuss. On time.

Company replied


Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Cleaning Products Supplier
  4. Office Furniture Store
  5. Pen Store

About UK Office Direct

Written by the company

The UK's Low-Cost Office Supplier

At UK Office Direct, we believe businesses shouldn't have to pay more for the products they use every day. That's why we've built our business around delivering quality workplace essentials at consistently competitive prices. Whether you're stocking up on office supplies, paper and ink, or ordering furniture, cleaning products, catering essentials and workplace equipment, you'll find over 65,000 products in one place – all backed by great value and reliable service.

More value. Less hassle.

Running a business is challenging enough without spending hours comparing suppliers or chasing the best deal. We make purchasing simple with straightforward pricing, a wide product range and fast, dependable delivery, helping you save both time and money. By continually improving the way we work and investing in efficient processes, we're able to keep costs down and pass those savings directly on to our customers.

Why businesses choose UK Office Direct

• Over 65,000 products across office and workplace categories.

Low Price Guarantee, giving you confidence you're getting outstanding value.

Fast, reliable delivery to keep your business running smoothly.

Business credit accounts for greater flexibility and cash flow.

Simple online ordering with straightforward service from start to finish.

Our promise

We don't believe buying workplace essentials should be complicated. Our focus is simple: quality products, competitive prices and dependable service that helps businesses spend less and get on with what they do best. Every order. Every day.

Written by the company


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(4,254)

540 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stationery delivered next day as…

Stationery delivered next day as promised.

24 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Exactly what i wanted and deliverred as…

Exactly what i wanted and deliverred as promised the following day

24 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.


Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Excellent value

Excellent value, swift delivery and well packaged. Highly recommended AAA +

24 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have! We are always aiming to improve our website and make this process even easier.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 2 out of 5 stars

Missing purchase

We still have not received one of the purchases. I rang up about it & was told it had been left in the warehouse. I want a refund or the purchase replaced.
Very disappointed!!

23 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are very sorry to hear that you were yet to receive your order from us. A member of our Customer Services team looked into this for you now with our Warehouse team and I can see goods were delivered for you.

Apologies, as we are an online company, we do not do any outbound calls, we resolve any problems through our Query Management System which you will then be updated via our email. However, you will not need to go onto your emails to reply, as you can reply through a query online through your Euroffice Account.

Please accept our apologies for the inconvenience caused.

Kind regards,

Customer Services.

Rated 5 out of 5 stars

Canon printer ink

Very prompt delivery good easy website

22 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Very easy to order and promt delivery

Very easy to order and promt delivery. Good work.

22 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,

We always appreciate reviews like these, as we always strive to provide the best service possible for our customers!

Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 3 out of 5 stars

I like the delivery service but I…

I like the delivery service but I didn't find the on line ordering process straightforward. It was difficult to go straight to the paying method without being encouraged to buy more products. I took several attempts to complete.

21 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

If you have any issues with our website please feel free to call our customer services team who will be delighted to help you.

If you then require any further assistance, then please do not hesitate to contact us.

Kind regards,
Customer Services

Rated 5 out of 5 stars

Happy Customer

Easy ordering service
Speedy dispatch and delivery
Competitively priced

21 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have! We are always aiming to improve our website and make this process even easier.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 1 out of 5 stars

Too long for delivery

Too long for delivery
Annoying

18 July 2026
UK Office Direct logo

Reply from UK Office Direct

Good morning,

I am sorry that this order took a while to get to you. We were out of stock on the day you placed the order however I can see that as soon as stock came in, we delivered the order the next business day.

Kind regards,
Caroline

Rated 5 out of 5 stars

Quick and easy

Quick, easy and reliable.

15 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Reliable

Reliable. Delivered this morning. Looks good

17 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good quality product and super fast…

Good quality product and super fast delivery

17 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Smooth as silk.

15 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Easy to order

Easy to order, great pricing and excellent delivery and quality

16 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 1 out of 5 stars

Dont order from the Company

I ordered a office desk for my work and got next day delivery on a thursday for this, i got hold of the delivery company and they have said I am not due the item till monday. I Phoned up the customer services team and all they had to say was it was suppose to happen today then I was hung up on after this. Absolute joke stay away from them. They say they pride themselves on keeping buisnesss running..

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great pricing, and prompt delivery.

14 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Competitive pricing and prompt delivery

Competitive pricing and prompt delivery
What more could you ask?!

14 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Great.

Great, thanks for fast post

11 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 4 out of 5 stars

Products great ✔️

Products great ✔️
Delivery prompt ✔️
Pricing very reasonable ✔️
Packing far too big for what I bought, which meant it was rolling around in the box! It wasn't damaged, but the amount of space for movement meant it could easily have been!
So nearly 5/5!
Would use again.

9 July 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

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