UK Automation - Home Automation superstore Reviews 

630
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Purchased two energy light switches haven't worked since buying, spoke with manufacturer, still not working UK automation not answering chat/phone calls. Very poor service/product would not use again.... See more

Rated 4 out of 5 stars

Very good: Sell products suitable with continental wall plugs, offer products (X10) hard too find in France, shipment time relatively fast. To improve: prices (at least for X10 products) high, shipme... See more

Rated 5 out of 5 stars

Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service. I bought the Automatic garage door opener and I managed to fit it mys... See more

Rated 5 out of 5 stars

A very reliable company. After many purchases of X10 kit over the years, I cannot find any fault with the service they provide. As they deal with electronic equipment sometimes things don’t go accordi... See more

Company details

  1. Electronics Store

Information provided by various external sources

UK Automation are one of the UK's leading home automation dealers and stockists of Z-Wave & X10 home automation systems. Leading dealer for Fibaro and Vemmio Z-Wave systems, Smartwares stockist, Green-I & Systemline multi room audio systems.


Contact info

3.5

Average

TrustScore 3.5 out of 5

630 reviews

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3.5

All reviews

(630)

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Rated 1 out of 5 stars

Technology is useless

Technology is useless.
I have had nothing but trouble with the x10 equipment for the last 5 years.
Just spent £180 on new gear and having even more problems.
No phone number to call for help.
No one reply’s in the chat on the site.
Absolutely useless through and through.
Do not use x10 equipment.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service.
I bought the Automatic garage door opener and I managed to fit it myself with a little help from my mate and it took us 3 hours...

1 tip - Follow the instructions don't try to jump any stages especially the programming part otherwise it wont work... don't try to guess!! like I did lol

20 March 2019
Unprompted review
Rated 5 out of 5 stars

I have not used it yet

I have not used it yet. However getting it was very simple. My only issue I can see are all the instructions are not clear and or in French?

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great little sensor product. I already have 3 Fibaro universal sensors. Unlike other Z-Wave products they don't fail all pof a sudden.

11 February 2019
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

Webpage offers all necessary information. Mails after purchase giving further infirmatiin.
Shipment to Germany took some days but parcel arrived in good condition.

8 February 2019
Unprompted review

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