Purchased two energy light switches haven't worked since buying, spoke with manufacturer, still not working UK automation not answering chat/phone calls. Very poor service/product would not use again.... See more
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Very good: Sell products suitable with continental wall plugs, offer products (X10) hard too find in France, shipment time relatively fast. To improve: prices (at least for X10 products) high, shipme... See more
Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service. I bought the Automatic garage door opener and I managed to fit it mys... See more
A very reliable company. After many purchases of X10 kit over the years, I cannot find any fault with the service they provide. As they deal with electronic equipment sometimes things don’t go accordi... See more
Company details
Information provided by various external sources
UK Automation are one of the UK's leading home automation dealers and stockists of Z-Wave & X10 home automation systems. Leading dealer for Fibaro and Vemmio Z-Wave systems, Smartwares stockist, Green-I & Systemline multi room audio systems.
Contact info
Unit 14, Falcon Business Park, RG40 4QQ, Finchampstead, United Kingdom
- 0118 3240313
- info@uk-automation.co.uk
- www.uk-automation.co.uk
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Double Dimmer with Movement Sensor
Double Dimmer with Movement Sensor
Excellent device. Good customer service
Quick service and speedy delivery thank…
Quick service and speedy delivery thank you.
Great product
Good service but would prefer more info…
Good service but would prefer more info about shipments to allow tracking
As always
As always, fast correct service and responsive to an address problem
Technology is useless
Technology is useless.
I have had nothing but trouble with the x10 equipment for the last 5 years.
Just spent £180 on new gear and having even more problems.
No phone number to call for help.
No one reply’s in the chat on the site.
Absolutely useless through and through.
Do not use x10 equipment.
Amazing service
Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service.
I bought the Automatic garage door opener and I managed to fit it myself with a little help from my mate and it took us 3 hours...
1 tip - Follow the instructions don't try to jump any stages especially the programming part otherwise it wont work... don't try to guess!! like I did lol
Very fast shipping
I have not used it yet
I have not used it yet. However getting it was very simple. My only issue I can see are all the instructions are not clear and or in French?
Excellent Customer Experience
Excellent Customer Experience
Super fast delivery and easy to navigate site.
cant trust a site that places fake…
cant trust a site that places fake links in people AWSTATS site records!
Delivered product is not working
Delivered product is not working .
UK Automation support is not able to help.
Excellent service
Brilliant service
Brilliant service and very pleased with this company
Fast delivery
Fast delivery, great little sensor product. I already have 3 Fibaro universal sensors. Unlike other Z-Wave products they don't fail all pof a sudden.
Good shopping experience
Webpage offers all necessary information. Mails after purchase giving further infirmatiin.
Shipment to Germany took some days but parcel arrived in good condition.
Brilliant service and quick delivery
Brilliant service and quick delivery.
Very pleased with this company
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