The Outdoor Lights weren't the same as the photograph but still pretty! The indoor Dandelions aren't just switch on and off, you have to keep pressing the switch to get to the 'on' which is somewhat i... See more
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Add a little magic to your world- TwinklingTree brings you whimsical lights that turn your home and garden into a fairytale wonderland, one sparkle at a time! ✨ Need a hand? Our team of sparkle specialists is just an email away at Support@TwinklingTree.com
Contact info
25 Captain Cook Drive, 2229, Caringbah, Australia
- Support@TwinklingTree.com
- www.twinklingtree.com
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Replied to 84% of negative reviews
Typically replies within 1 week
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As much as we love the Tulips
As much as we love the Tulips, they are nothing like the picture on the advert, so a tad misleading. However that said my wife loves them, but I’d just say be more transparent with yr advertising n not use AI Images to sell the product
Garden Frogs 🐸
I Bought the Garden Frogs for my older sister. I Thought would light up her Garden? But I'm Sorry they didn't..I was a little disappointed? As the frogs where smaller than expected?..
Cheap crap with misleading ai ad
The ad makes the light look really bright with a radiant light but in real life it’s a couple of dot lights strung around the centre and it looks cheap and nasty. Rewatching the ad now I can see it’s ai. I was expecting a better product but should’ve just got them from temu, who’ve never let me down so hard.
Beautiful product and easy to set up
Beautiful product and easy to set up. No instructions needed really, just took it out the box and it was ready to go. Thank you!
Garden feels different in the evenings now
We used to just go straight inside once it got dark because the garden felt unusable but with these out there now we actually sit outside in the evenings. The colour of the light is so warm and golden, not the cold blue you get from most solar lights. Properly changed how we use the garden tbh.
Really nice and very good product
Great product, so nice and gentle lights, making my garden looking so cozy and nice. Really recommend them, fast delivery, nice package, perfectly working and long lasting lights.
Well done
The personal response to my concerns
The personal response to my concerns. Not formatted, personal
Deceptive website photos
The product photos on their website are deceptive. Very different than the physical product. The photos show high quality but in the reality the dandelion light is poor, cheap quality with only few LEDs.
Don't buy
The product I gave purchased several…
The product I purchased several times is the Yellow Tulip lights. They look terrific. The problem is I send these as gifts to people for special occasions and I requested that a note be included in the package so that the recipient would know who it is from. They assured me they would, but it does not happen. My friends or relatives receive a wonderful gift but have no idea who it is from. Disappointed.
This fits the spot perfectly and adds a…
This fits the spot perfectly and adds a lovely warm glow to that side of the room. Finally feels like the shelf is finished.
Delicate and Sturdy
Twinkling Tree makes wonderful and unique gifts. They manage to be delicate and sturdy at the same time, which is no small feat.
I am quite happy with my purchase from TwinklingTree
I am quite happy with my purchase from TwinklingTree. The price was very reasonable and the product performs well. I had good communication regarding delivery and a question I submitted about the product. For what I paid, I am happy with the product and the customer service was prompt and helpful.
I purchased the lighted yellow tulips…
I purchased the lighted yellow tulips and, after 3 weeks, I received them. They were really pretty and I enjoyed them. They looked SO good, I ordered another bunch of the same tulips thinking "the more, the better". They came today and I was so excited to be able to showcase them all in 1 vase in my living room. I placed the 3 AA batteries, and arranged them with the others. Now, the first bunch doesn't work! I'm so mad I could stomp them. I even changed the week old batteries and they STILL do NOT work. I DO NOT recommend!
Waste of Money
Ordered two of the Blissful Bright Dandelions. Upon pulling the first one out of the box, pieces were already falling off. Then after setting it up and adding batteries, discovered that only the core lights up and has lights on it. In the picture in the ads and on the website, the ends of the dandelion fronds light up which is what makes it look magical. Without that it just looks cheap. I should have noticed that they only had 5 star product reviews on their website which is the biggest indicator that the reviews are fake. Also when clicking on the email they sent to say whether or not I loved the product, when I clicked on the "No" it directed me to a page that said the form was closed. Had to click "I love it" to be able to leave this review. That's how companies behave when then know their product is not up to snuff.
Third time ordering from this store
Every order has been good. Products are well made, shipping is reliable, and the one time I had a question they got back to me quickly.

Reply from TwinklingTree
Love it and everyone who has seen it…
Love it and everyone who has seen it admires it. Super purchase

Reply from TwinklingTree
I'm not really an interiors person but…
I'm not really an interiors person but my sister kept telling me to get something for my living room. Caved eventually and got this. I actually like it a lot. Makes the room feel less bare without being too much. Might get another one.

Reply from TwinklingTree
This was the second time I ordered from…
This was the second time I ordered from Twinkling tree. They are a responsible company but they are located in Wales. They response to customer inquiries immediately. I would have given them a 5 star except the first time I waited too long for Christmas lights to arrive, 3 days before Christmas. The lights work well the materials are plastic. Made economically. I ordered more for cohesive look as they are smaller than they appear even though the dimensions and information on the product are provided in the description. I would trust them in for future purchases.

Reply from TwinklingTree
DON'T WASTE YOUR MONEY
I bought two twinkling palm trees and when received was SHOCKED of the quality for what I paid. I immediately sent a request for refund, after few days received a response how they could make me a happy customer and I responded asking for refund the second time. That was 5 days ago and crickets.... nothing. WOULD NOT RECOMMEND THE PRODUCT OR THE COMPANY. TERRIBLE Customer Service and the trees were VERY cheap looking in this white plastic pot that looked like it came from the dollar store and I paid close to $100. VERY VERY DISAPPOINTED with the purchase and their customer service

Reply from TwinklingTree
Very disappointing and a waste of money
Product is nothing like the image (I bought the dandelion lights). The lights are only at the end of the stalk and it doesn't have lights at the end of the filaments (as shown on the advert). The filaments fall out and it is cheap and tacky.
I have tried following up with the seller and the first time they responded saying it was now policy that the lights are not at the end of the filaments ! You might want to tell the buyers and change your sale images !
I've asked for a refund and now they don't respond at all. Very poor.

Reply from TwinklingTree
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