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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the unique light-filled items, finding them to be perfect gifts and enjoying their aesthetic appeal. Some found the products to be well-made, solid, and looking more expensive than their actual cost, with some lights working effectively and lasting a long time. Reviewers also noted that some items arrived in perfect condition, despite initial concerns about their delicate nature. However, a significant number of people were dissatisfied with the product quality, often describing items as cheap, flimsy, and not matching the website's pictures. There were also frequent complaints about delivery times, with many experiencing long waits and a lack of shipping information or confirmation emails. Additionally, some customers felt the products were overpriced for their actual quality and had issues with items arriving broken or not working correctly.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing significant disappointment regarding... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant disappointment,... See more

Order

Customers had ambiguous experiences with order, with some reporting positive aspects like quick responses to... See more

Price

Reviewers highlight negative aspects of price, with many expressing disappointment over the perceived low... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers praising fast delivery,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Outdoor Lights weren't the same as the photograph but still pretty! The indoor Dandelions aren't just switch on and off, you have to keep pressing the switch to get to the 'on' which is somewhat i... See more

Rated 3 out of 5 stars

I did not receive the Twinkling Tree flower lights in time for Mother's Day (5/10), which was disappointing, since I was assured that the products would be shipped in plenty of time to arrive. I orde... See more

Rated 3 out of 5 stars

The lighted flowers are beautiful. The customer service was horrendous. No shipping info provided, no confirmation email, no receipt. Took them 13 days to ship it.

Company replied

Rated 4 out of 5 stars

As much as we love the Tulips, they are nothing like the picture on the advert, so a tad misleading. However that said my wife loves them, but I’d just say be more transparent with yr advertising n no... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Add a little magic to your world- TwinklingTree brings you whimsical lights that turn your home and garden into a fairytale wonderland, one sparkle at a time! ✨ Need a hand? Our team of sparkle specialists is just an email away at Support@TwinklingTree.com


Contact info

3.0

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would.

Ordered 2 x of the outdoor cat handling light, which the website says is ‘durable’ and ‘capable of handling the elements’. £69.99 each.. which were allegedly £139.99 each before discount. Came in two parts, the tail was separate. The cats tail didn’t fit into the body and falls out. The product weighs hardly anything (clearly cheaply 3D printed) and fall over with a small gust of wind.

Reached out for a full refund, which is supposed to be a 30-day money back guarantee for “ANY REASON” according to the website. Instead, their customer service told us to use adhesive and put bits of paper in to join the tail into the body!!! Utter madness!!! I am in total shock - AVOID THIS COMPANY!!

18 May 2026
Unprompted review
Rated 2 out of 5 stars

Don't be fooled

Advertising is misleading because of the AI/CG used to falsely represent the products. I received my garland purchase after a long delay and it was not as advertised.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Not like the picture

These items took a month to arrive and looked nothing like the picture. Very disappointed and it puts me off buying anything else online. I have asked to return them for a refund.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Got this for the living room but my…

Got this for the living room but my kids kept asking for it in their bedroom at bedtime so it lives in there now. They settle down much quicker with the soft light on. Working out well for everyone.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

The product is ok although a tad…

The product is ok although a tad disappointed with the quality and you certainly don’t see the battery pack in the pictures. One of the tulips is missing. Delivery was ok. Certainly don’t think they’re worth the full price but I got for half price. Certainly like the glow from the lights.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Looks more expensive than it is

My friend came over and assumed I'd spent a lot more on this than I actually did. The finish and materials honestly don't look budget at all. Brilliant value for what you pay.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the lighted Wheat

I ordered the lighted Wheat! My first complaint to the company about not getting a vase with my order which it said nowhere in the ordering process that the base was not included! They returned a nice letter saying they were sorry! I further examine my order to find out that the wire from the base of the Wheat to the control unit was only about 8 inches long! How on earth could you put that wheat in a vase and have the control unit outside of the face to turn it on and off! Second of all in order to turn the remote to the lighted feature you wanted you had to push at eight times and go through all the light processes to get there! How stupid! This whole order has been a fiasco and I would never order from them again! Don’t waste your money. These things were too expensive and I stupidly bought two of them!

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Ripped off

I ordered a sunflower light order ID SLWTP on April 25th today is May 19th after several attempts to track my item I have nothing to show it’s whereabouts but emails from Kim assuring me it’s on its way, however I’ve paid for something I think I’ll never see!!! What a scam you have pulled off. Thanks for nothing

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Solar Lilies

Bought a number of products and have never been disappointed. Recently purchased the solar powered lilies. They work great and stay lit all night.

6 May 2026
Unprompted review
Rated 3 out of 5 stars

Late Mother's Day delivery

I did not receive the Twinkling Tree flower lights in time for Mother's Day (5/10), which was disappointing, since I was assured that the products would be shipped in plenty of time to arrive. I ordered the lights on 4/27 but they were not shipped until 5/5. I received them on 5/11. Lights are pretty but the pink and white Hydrangeas are hard to distinguish from each other.

12 May 2026
Unprompted review
Rated 3 out of 5 stars

Could be improved!

The Outdoor Lights weren't the same as the photograph but still pretty! The indoor Dandelions aren't just switch on and off, you have to keep pressing the switch to get to the 'on' which is somewhat irritating. This is the same as the switch for the Solar Lights but once you've chosen your option that's fine.. However every time you want to switch the Dandelions on you have to go through the whole rigamarole again!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

My elderly mum has dementia and this has helped her

I want to share this in case it helps someone else. My mum has dementia and gets quite anxious in the evenings when it starts getting dark, which her care team calls sundowning. I read somewhere that soft warm lights can help with this so I ordered one for her room. She loves it. She points at it and smiles when its on and she's been a bit calmer at bedtime since we started using it. Obviously its not a cure or anything but its helped take the edge off and her carer has noticed a difference too. Just wanted to mention it in case anyone else is going through something similar.

2 May 2026
Rated 5 out of 5 stars

We put these along the side path that…

We put these along the side path that leads to the back garden. They light up nicely every evening and we've had no issues with the solar charging even though we don't get a lot of direct sun. My husband was sceptical but even he admits they look great.

13 April 2026
Rated 5 out of 5 stars

Bought this for my wife as a little…

Bought this for my wife as a little surprise and she's absolutely thrilled with it. She turns it on every evening and it's been in our living room for about a month now. Lovely warm glow. Happy wife happy life as they say.

24 April 2026

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