I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more
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Review summary
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We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more
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In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more
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Purchased the Astra Ottoman bed in cream as a bundle with mattress and LG smart nano cell tv. Quality is suberb! Went to the showroom first then placed order on their very easy to use website. Deliver... See more
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Company details
Written by the company
Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.
Written by the company
Contact info
18 Winchester Rd, WA11 9XQ, Haydock, United Kingdom
- 01942 718471
- sales@tvbed.co.uk
- www.tvbed.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
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Good communication
We had a problem with an incorrect box delivered as part of our order which we didn’t realise until we came to assemble the bed over the Christmas break for our daughter’s birthday. Unfortunately the warehouse was closed until the 5th January so the problem couldn’t be resolved initially, but we received a call shortly after Christmas to explain the situation and the correct box was delivered the first week back in January. I appreciate that someone took the time to update us over Christmas and we’re really happy with our now assembled bed.
10 December 2025
Reply from TV Bed
Thank you for your review. We’re really grateful for your understanding and patience, especially given the timing over the Christmas period and your daughter’s birthday.
We’re sorry again for the incorrect box being delivered initially, but we’re pleased we were able to keep you updated and resolve the issue as quickly as possible once the warehouse reopened. It’s lovely to hear that you’re now happy with the assembled bed.
Thank you for choosing us, and we hope your daughter absolutely loves her bed!
Excellent service
Excellent service from order to delivery. Would definitely recommend. Obsessed with my new bed! It is stunning! If you are considering buying one you have nothing to worry about getting them from this website!
5 November 2025
Reply from TV Bed
Thank you for your review. We’re absolutely thrilled to hear you had such a great experience from order to delivery, and even more so that you’re loving your new bed, stunning is exactly what we aim for!
Enjoy every moment in your new bed, and thank you again for choosing us.
Really good experience from start to finish
Really good experience from start to finish. Friendly & helpful in-store staff, easy ordering online, & great customer service (particularly helpful when I needed to delay delivery twice due to over running renovations!) The quality of the bed is excellent, and it’s well worth paying the extra for installation, the guys had it up in no time! I’m delighted with my bed, thank you!
4 November 2025
Reply from TV Bed
Thank you for your review. We’re delighted to hear that you had a great experience from start to finish, from our in-store team through to ordering online and delivery. We’re especially glad we could help accommodate the delivery delays around your renovations.
It’s wonderful to hear how pleased you are with the quality of the bed, and that the installation service was worthwhile. We hope you enjoy your bed for many years to come.
Delivered promptly
Delivered promptly. Bed is really good quality. Daughter is very happy.
17 July 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re really pleased to hear that the bed was delivered promptly and that you’re happy with the quality. It’s especially lovely to know that your daughter is so pleased with it.
If you need any assistance in the future, please don’t hesitate to get in touch.
Reply from TV Bed
Thank you for your review. We’re really pleased to hear you had a great experience from ordering through to delivery and installation.
If you need anything in the future, please don’t hesitate to get in touch. Enjoy your new TV bed!
Pleasantly surprised with my purchase
Pleasantly surprised with my purchase. Good high quality build. Easy to assemble. Well worth the money. Very well packaged and delivered promptly. Would definitely recommend.
7 December 2025
Reply from TV Bed
Thank you for your review. We’re really pleased to hear you were pleasantly surprised with your purchase.
It’s lovely to know you’re happy with the quality, found the bed easy to assemble, and that delivery and packaging met your expectations. Your recommendation means a lot to us.
Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything.
Lovely bed
Lovely bed. We had full assembly and the men were quick, quiet, efficient and friendly. Thank you for a great service
7 December 2025
Reply from TV Bed
Thank you for your review. We’re so pleased to hear you’re happy with the bed and the service you received.
It’s great to know our assembly team were quick, efficient, and friendly, and that everything went smoothly for you. Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything in the future.
Cannot fault anything about the buying…
Cannot fault anything about the buying or customer service experience, curtesy call on the day to see if I needed any support and a few weeks after to see how everything was. Bed is amazing and quality.
Customer experience is second to none and would recommend to anyone.
Thanks again guys and will pass on any recommendations I can for you
1 July 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re delighted to hear that you were happy with both the buying process and the customer service, and that our follow-up calls were helpful. It’s great to know that you’re loving the bed and that the quality has met your expectations.
Your recommendation truly means a lot to us, so thank you again for your support and kind words. If you ever need anything in the future, please don’t hesitate to get in touch.
If I could give more stars I would the…
If I could give more stars I would the ordering process was easy to follow clear instructions on when bed will be delivered. When the bed was delivered the delivery guys were absolutely lovely and the bed speaks for itself it’s stunning. I also had a call from someone in the shop who just wanted to double check that everything is okay and don’t hesitate to call them if I have any questions. Amazing company with quality items
11 December 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re delighted to hear that you found the ordering process clear and straightforward, and that the delivery went smoothly. It’s lovely to know our delivery team made such a positive impression and that you’re happy with how stunning the bed looks.
Thank you again for your kind words and support. Enjoy your new TV bed, and please don’t hesitate to get in touch if you ever need anything.
We ordered the single TV bed for our…
We ordered the single TV bed for our daughter as she has the box room and space is an issue, the bed has not disappointed in any way, beautiful design, colour and the tv mechanism is great, easy for our 7 yr old daughter to use. Can’t recommend the service and product enough!
8 December 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re delighted to hear that the single TV bed has been a perfect fit for your daughter’s room and that the design, colour, and TV mechanism have all met your expectations. It’s especially lovely to know that it’s easy for your 7-year-old to use and works so well in a smaller space.
Thank you again for your kind words and recommendation. If you ever need anything in the future, we’re always here to help.
Had the best experience here
Had the best experience here! Especially after my
Little boy destroyed the
Remote 5* service and super
Friendly!xx
2 January 2026
Unprompted review
Reply from TV Bed
Thank you for your review. We’re really pleased to hear you had such a great experience, and no worries at all, these things happen, especially with little ones around! It’s great to know our team was able to help and make it a stress-free experience for you.
Upsetting, feel scammed, not worth the money
Following on from my review on 6th June 2025, all I can say is to avoid this company. I received a reply on here and a curtesy call to say they’d be in contact in 2 weeks to arrange for the ripped and stained part of the bed to be delivered and set up. Alas, after 6 months of failed communication I am still with a huge ripped and stained bed and no support from this company. I paid over £1000+ for the bed and I am gutted. All I want now is a partial refund at the minimum, seeing as they clearly are unable to replace this part of the bed. I’d advise people to steer clear of this company.
24 April 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re really pleased to hear you’re happy with the bed and that delivery went smoothly.
If you need anything in the future, please don’t hesitate to get in touch. Enjoy your new TV bed!
Super happy with our daughters Tv bed…
Super happy with our daughters Tv bed that we went and bought one for ourselves. Our daughter had a minor issue with hers which they sorted immediately. Bed is exceptional and customer care is brilliant ! We will be looking to now buy the son one in the new year. Thank you Tv beds - we wish we had found you sooner
22 December 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re absolutely delighted to hear that both you and your daughter are enjoying your TV beds, and it’s great to know that our team was able to resolve the minor issue quickly.
We’d love to help when the time comes to choose a TV bed for your son, so please don’t hesitate to get in touch when you’re ready.
Thank you again for your kind words, it truly means a lot to us.
Our new TV bed is perfect
Our new TV bed is perfect.
The whole process was fuss free. Having the ability to look view each of the beds on offer, helped enormously.
Delivery was arranged and installed on time.
Very happy.
29 November 2025
Reply from TV Bed
Thank you for your review. We’re delighted to hear that you’re happy with your new TV bed and that the whole process was smooth and hassle-free.
It’s great to know that viewing the different bed options helped with your decision and that delivery and installation went as planned.
If you ever need anything in the future, please don’t hesitate to get in touch. Enjoy your new bed!
Reply from TV Bed
Thank you for your review. We’re delighted to hear that you’re happy with both the product and the customer service you received.
If you ever need anything in the future, please don’t hesitate to get in touch.
Really good quality bed, great service
Really good quality bed, quick delivery, nice delivery company/drivers. We ordered the single bed for my daughter and she loves it. Everything as described and I would recommend this company, great service.
21 July 2025
Unprompted review
Reply from TV Bed
Thank you for taking the time to leave your review. We’re delighted to hear that you’re happy with the quality of the bed, the delivery experience, and the service you received. It’s especially nice to know that your daughter loves her new bed.
If you need anything at all in the future, please don’t hesitate to get in touch.
1st bed i ordered got damaged in…
1st bed i ordered got damaged in transit 2nd bed got lost in transit 3rd bed actually arrived but only 3 of the 4 boxes that made up bed arrived had to then wait several days for last part to turn up so had to sleep on my sofa .and as im registered disabled a complete disgrace .and now awaiting the free led lights that was meant to come with the bed .will not use or recommend this company .even had to pay more money as the original bed i ordered that was damaged was then out of stock .Had no goodwill gestures offered for all my incoviniece
23 November 2025
Reply from TV Bed
Thank you for review. Please accept our sincere apologies for the distress and inconvenience you have been caused. We fully understand how unacceptable this situation has been.
Your order was handled by our contracted courier, and unfortunately they have let us down on multiple occasions throughout this process. This is never our intention, and we are extremely disappointed that the service provided fell so far below the standard we expect for our customers.
We appreciate how frustrating it must have been to experience repeated transit issues, delays, missing components, and the additional stress of having to sleep on your sofa while waiting for the final part to arrive. This is not the experience we want any customer to have, and we are truly sorry that this was yours.
We will be reviewing this matter internally and raising it formally with the courier involved, as the level of service you received is unacceptable.
Please accept our apologies once again.
Nice bed shame free bed chair not recieved
Happy with bed so far. Ordered from this company as they were offering a free bed chair. Bed chair never arrived. Chased through online chat who said they would send one out. Still not received item. Contacted online chat again and chat was ignored.
18 November 2025
Unprompted review
Reply from TV Bed
Thank you for your review. We’re pleased to hear that you’re happy with the bed itself.
We’re very sorry to learn about the issue with the free bed pal, please accept our sincere apologies for the frustration this has caused. The bed chair is showing as dispatched on our system, so we will look into why it was not delivered as expected.
In the meantime, we will arrange for a replacement bed chair to be sent out to you as a priority.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this for you. If you need anything further, please don’t hesitate to contact us directly.
Love my bed and great communication at…
Love my bed and great communication at all times, fully recommend
24 November 2025
Reply from TV Bed
Thank you for your review. We’re delighted to hear that you love your bed and were happy with the communication throughout.
Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help
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