TV Bed Reviews 

1,451
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the beds, noting that the materials feel solid, the storage is spacious, and the built-in mechanisms operate smoothly. People also appreciate the professional delivery teams who arrive punctually, communicate clearly, and are extremely helpful when bringing heavy packages directly into bedrooms. Some reviewers were not happy with delivery delays, scheduling issues, and missing components like screws or instruction manuals upon arrival. Others mentioned receiving incorrect items such as wrong headboards or experiencing communication hurdles when trying to resolve these problems with customer support.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality, sturdy builds, and smooth TV... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the sturdy and well-built... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals and... See more

Service

Consumers find service to be positive, highlighting professional delivery teams and smooth purchasing... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpful, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant product, works as intended, the building instructions were not the clearest but certainly got the job done. Naturally a very heavy product and took up a lot of space to build. Good quali... See more

Rated 5 out of 5 stars

I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more

Company replied

Rated 5 out of 5 stars

We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more

Company replied

Rated 5 out of 5 stars

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,451)

271 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely experience with them and love my…

Lovely experience with them and love my whole bed appreciate it very much thank you

19 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really glad to hear you had a great experience and that you love your bed.

Enjoy, and thank you again for choosing us.

Rated 5 out of 5 stars

Bed was delivered quickly

Bed was delivered quickly, very easy to assemble and have had 0 faults
Delivery guys were very polite and helpful :)

19 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear that your bed was delivered quickly, easy to assemble, and fault-free. It’s also great to know the delivery team were polite and helpful.

Thanks again for choosing us, and we hope you enjoy your bed for many years to come!

Rated 1 out of 5 stars

Bed smells of fish and poor response from company

Purchased a TV bed 3 months ago and since buying it, my daughter’s room has had a strong fishy smell. Was told to air the bed which I have done continuously and tried using fabric sprays but the smell has not cleared.
Contacted the company who agreed to send out someone, whose report says it’s the material and should subside, but doesn’t seem to be clearing.
Was then told that as it’s the material I am to continue to air the room and spray. We are in the winter and it’s my daughter’s bed so it’s unreasonable to continuously air and to have her bed either smell like fish or perfume.
Whilst the bed itself is nice, the service provided is poor and the communication also.
I will be taking it to the ombudsman’s as I am at a loss and cannot allow my daughter to sleep in a room smelling of fish with no certain outcome.
The website did not say that there may be a chance the bed will come smelling of fish due to materials and that I would be required to air!

28 January 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re very sorry to hear about your experience and understand how concerning this must be, especially when it involves your daughter’s bedroom.

To ensure the issue was properly assessed, we arranged for an independent technician to visit and inspect the bed. Following their inspection, they confirmed that the smell identified is consistent with the materials commonly used in TV bed frames, specifically MDF. While we appreciate that the smell has been described as “fishy,” the technician noted it is more accurately associated with a natural wood or “burnt wood” odour, which can sometimes be present in new furniture.

The technician concluded that the smell is inherent to the materials used and not the result of a fault or defect with the bed. Importantly, in cases where this type of odour is present, it almost always dissipates naturally over time, as the materials fully cure and ventilate.

Based on this professional assessment, the advice given was to allow additional time for the odour to subside, alongside continued ventilation. We appreciate that this can be frustrating, particularly during the winter months, and regret that this has impacted your enjoyment of the product.

Please be assured that your concerns have been taken seriously throughout, and we acted in good faith by commissioning an independent inspection rather than relying solely on an internal assessment.

Thank you again for your feedback.

Rated 5 out of 5 stars

Very impressed with the quality of my…

Very impressed with the quality of my daughter’s TV bed. Delivery was smooth and had updates through the delivery process. Would definitely be using this company again in the future.

8 January 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for taking the time to leave your review. We’re delighted to hear you were impressed with the quality and delivery experience, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Order accepted and dispatched then…

Order accepted and dispatched then delivered in no time, instructions where a little tough but got there in the end

13 December 2025
TV Bed logo

Reply from TV Bed

Thank you for your review, we really appreciate it.

We’re delighted to hear your order was accepted, dispatched, and delivered so quickly. Thanks as well for the feedback on the instructions, we’re glad you got there in the end, and we’ll take this on board as we continue improving them.

If you ever need any help or have any questions, please don’t hesitate to get in touch. Enjoy your new bed!

Rated 5 out of 5 stars

Small double Tv bed

I decided that id buy my daughter a TV bed. Each time I searched online TVbed kept coming up in the search. I really liked their beds but was hesitant to buy a bed without being able to view it. Unfortunately their showroom is far from where i live, however, I decided to take the plunge. I liked that they had a small double bed as I felt that my 8 year old would soon outgrow a single bed but would have more long lasting use with a small double.

I requested for the bed to come on the weekend (saturday) due to working throughout the week. Happily this was adhered to and the bed came on the Saturday.

I decided against paying the £100 fitting fee with the plan to have family members come and put it together. However, me being inpatient, I decided to do it myself even though it's a two person job. Once I got everything out of the box, I questioned whether I could do it myself as a single female. However everything was labelled and numbered so I knew exactly what went with each part and the instructions were supper easy to follow with pictures of the bed components and what fitted with what and which screws to use. Im proud to say that I completely fitted the bed by myself!!

The bed also came with a free gift which I chose a cuddle cushion. Sadly this didnt come with the bed on delivery. I contacted the company and on their records it stated that the package was lost and they didnt have anymore in stock. The gentleman on the phone said he could send me some bed lights as an alternative and a few days later they arrived. I thought this was a nice thing to do considering that the cuddle cushion was a free item anyway.

My daughter absolutely loves the bed and im glad I took a chance on this company. Im planning to renovate my spare room so I'll be looking to buy another tv bed from this company but as a single bed.

All in all, great company, fantastic customer service and a beautiful electric Tv bed. I would happily (and I intend to) buy another bed again.

23 November 2025
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Reply from TV Bed

Thank you for taking the time to leave such a detailed review.

We completely understand the hesitation of ordering without seeing the bed in person, so we’re really pleased you decided to take the plunge and that the small double was the perfect choice for your daughter to grow into.

It’s great to hear we were able to deliver on the Saturday as requested, and we have to say… fitting it completely yourself is seriously impressive! We’re glad everything being labelled and the step-by-step instructions made it straightforward.

Most importantly, we’re delighted your daughter loves her new TV bed, that’s exactly what we hope for.

Thanks again for your recommendation and for your trust in us. If you ever need anything at all, we’re always here to help.

Rated 5 out of 5 stars

Great company to deal with…

Great communication with the company from start to finish. Delivery was great they actually took it to the bedroom which saved us trying to get it upstairs. Boxes were well labelled and instructions were straight forward apart from two screw holes that didn't seem to align with bolt properly but we got there. On reflection I would pay next time for them to assemble.
Bed looks great and the ottoman storage is spacious. Very happy with the bed and the company.

20 November 2025
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Reply from TV Bed

Thank you for taking the time to leave your review. We’re delighted to hear communication was great from start to finish and that delivery went smoothly.

Thank you for mentioning the two screw holes that didn’t align perfectly, we’re sorry about that, but we’re glad you managed to get it sorted in the end. If you’re able to share which part/step it related to (or a quick photo), we can feed this back to our team to help improve it going forward.

Most importantly, we’re thrilled you’re happy with how the bed looks and that the ottoman storage is proving spacious. Enjoy your new bed, and if you ever need anything at all, just let us know.

Rated 5 out of 5 stars

5 star service

Easy to order. Great communication and delivered perfectly on time. Bed is great quality and easy to put together. Great service!

7 January 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear ordering was easy, communication was clear, and everything arrived right on time. It’s great to know you’re happy with the quality of the bed and that it was straightforward to assemble too.

Thanks again for choosing us, and if you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

2nd bed I have purchased from them and…

2nd bed I have purchased from them and same quality. Our original bed is 10 years old and looks and works the same as the day it was delivered.

Our 2nd order wasn’t smooth sailing as last bed and part was missing. TVbed done great at finding us alternative bed which was actually more expensive, but they honored the price we paid for original bed. Great customer service.

I wouldn’t buy a Tvbed from anyone else now, I see a lot online with mixed reviews, but Tvbed is 5* deserving

3 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. It means a lot to hear your original bed is still looking and working like new after 10 years.

We’re also really grateful for your patience with the second order. We’re sorry it wasn’t as smooth as your first experience, but we’re pleased we were able to put things right quickly by arranging an alternative bed and honouring the original price.

Thanks again for the recommendation and for your trust in us. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Everything excellent

I bought a tvbed off these guys 3 years ago and forgot to review.

Really happy with the bed.....It is really good quality and going well after 3 years and it was good service when I bought it.

Perfect

30 January 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for coming back to leave a review. We’re so pleased to hear the bed is still going strong and that you were happy with the quality and service.

Thanks again, and if you ever need any help in the future, just let us know.

Rated 5 out of 5 stars

Absolutely love this TV bed

Absolutely love this TV bed! It looks great, is comfortable, and adds a real touch of luxury to the bedroom. The TV lift mechanism works smoothly and quietly, making it feel really high-end and easy to use and the side lights add a perfect touch. The bed itself is sturdy and well-built, with great support for a comfortable night’s sleep. It’s perfect for relaxing, watching movies, or unwinding at the end of the day without cluttering the room. Assembly was straightforward, and the overall quality exceeded my expectations. I’d highly recommend this TV bed to anyone looking to upgrade their bedroom experience.

19 January 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear you’re loving your TV bed and that the lift mechanism, side lights, and overall comfort have exceeded your expectations.

Thanks again, and enjoy many more cosy movie nights!

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. The bed is great perfect for my son.

4 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re really pleased to hear you were happy with the service and delivery, and that the bed is perfect for your son.

Thanks again for choosing us!

Rated 5 out of 5 stars

Really pleased with our tv bed

Really pleased with our tv bed. Colour is perfect. Quick delivery. Would definitely recommend.

2 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re so pleased to hear you’re happy with your TV bed and that the colour is perfect.

Great to know delivery was quick too. Thanks again for recommending us.

Rated 5 out of 5 stars

Great offer for alpha tv bed on their website, don't miss out! 🎉

Tvbeds are legends in prices and service!
I bought the alpha manual lift tv bed and it was worth it. I don't leave my room as much now but these sacrifices have to be made for comfort and entertainment. Everything from purchasing to the second delivery was spot on. I had an issue with the tv, with it arriving broken and after getting in contact with their customer service team (very lovely people) it was resolved quickly and a replacement sent out quite literally the next day. So would I recommend them to everyone? 100% 👍🏼

5 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re thrilled to hear you’re loving your Alpha manual lift TV bed, comfort and entertainment is a pretty good trade-off :)

We’re really sorry the TV arrived broken, but we’re glad our customer service team got it sorted quickly and that the replacement reached you the very next day.

Thanks again for recommending us and enjoy your new bed!

Rated 5 out of 5 stars

Love my tv bed

Beautiful bed. Looks fabulous. Saves space in bedroom not needing a unit for TV to stand on which makes way for a dressing table! Telephone calls answered quickly and helpful staff. Highly recommended.

14 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re delighted to hear you love how the bed looks and that it’s helped save space in your bedroom, making room for a dressing table is a win!

It’s also great to know our team were easy to reach and helpful when you called. Thanks again for recommending us.

Rated 5 out of 5 stars

Amazing company

Amazing company. We ordered a bed just before Christmas - unfortunately it arrived with the wrong coloured headboard. However the customer service was absolutely incredible and the fault was rectified in the days before Christmas which was just amazing. Second to none. Would highly recommend and will definitely use again!

18 December 2025
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Reply from TV Bed

Thank you for your review! We’re really sorry the bed initially arrived with the wrong coloured headboard, but we’re delighted we could put it right for you in time for Christmas.

Your kind words about our customer service mean a lot. Thanks again for the recommendation, and we’d love to help you again in the future!

Rated 5 out of 5 stars

Perfect!

I am so pleased with my bed from this company. I love it so much! Delivery was prompt and customer service was so helpful when I had questions. The bed is perfect. I can’t recommend them enough

3 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re genuinely so pleased to hear how much you love your new bed.

It’s great to know delivery was prompt and that our team could help with any questions along the way. Thank you again for recommending us.

Rated 5 out of 5 stars

Good products and delivery service

Good communication about order and delivery. Good quality products and installation was quick.

15 December 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear everything was clear around ordering and delivery, and that you’re happy with the quality. Great to know the installation was quick too, we hope you enjoy your new TV bed for years to come. If you ever need anything, just give us a shout.

Rated 5 out of 5 stars

What a fantastic company and bed

What a fantastic company! The bed is superb, great quality, easy to assemble. The mattress really high quality also. The company overall went above and beyond to ensure we had this before xmas, I can’t thank you enough. Would highly recommend

9 November 2025
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Reply from TV Bed

Thank you for your review. We’re absolutely delighted to hear how happy you are with the bed and mattress, and that you found everything easy to assemble.

Going the extra mile, especially to make sure it arrived before Christmas, is something we’re always happy to do, so it means a lot to know it made a difference. Your recommendation truly means a lot.

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