Purchased a pre order product that is planned to be released 3rd week of July. I believe there is no allocation to shop. However there is no communication to the update and i have to chase the shop f... See more
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Absolutely amazing experience! Will certainly be buying from Turol Games again. Bought the game at a time of year where things get caught up and delayed, and without skipping a beat, a few days later,... See more
Even a non Spanish speaker I was welcomed and hot a personal message to say all was in order, if not quite in stock. Great selection of games that are harder to find. I got a game from Brazil... See more
Took more than a month to arrive, poorly communications(except for the first message informing of a week delay, it ended up being 3 weeks) all communications needed to be started by me. To finish poor... See more
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Company details
About Turol Games
Written by the company
Turol Games, tu tienda online de juegos de mesa y entretenimiento
En nuestra tienda encontrarás todos los juegos de mesa, juegos de rol, miniaturas, juegos de cartas, estrategia y habilidad mental del mercado
¡ Somos una tienda online dedicada exclusivamente a la diversión y el entretenimiento !
Tenemos a la venta de todo tipo de juegos divertidos, tanto juegos de mesa como juegos de cartas, rol, entretenimiento, miniaturas... para poder disfrutar con la familia o con los amigos en todo momento.
Puedes encontrar juegos para expertos o los más sencillos y básicos del mercado, pero no por ello aburridos. Juegos para pegarte horas y horas inmerso en el mundo al que te lleva un juego de rol o de mazmorras, o 10 / 15 minutos con juegos rápidos y divertidos, los mejores para echarte unas risas.
Si hay algún juego que no encuentres en nuestra web, dínoslo y nos pondremos a buscarlo para poderlo poner en el catálogo y así al final intentar conseguir tener todos los catálogos de todos los fabricantes y marcas tanto españolas como internacionales.
¡Tenemos juegos con los que podrás entrenar tu habilidad tanto física como mental para que nadie te pueda parar!
Disponemos de juegos para niños y adultos que harán que tus tardes de ocio no sean en vano y sigas ejercitando tu mente hasta que puedas decir: ¡¡¡SOY EL MEJOR!!!
Nuestra larga trayectoria profesional en el sector nos avala, ayudando a nuestros clientes en la elección de los juegos o accesorios que necesitan en ese momento.
Contact info
C/ Concepción Gimeno Gil 5, 44600, Alcañiz, Spain
- 620355979
- info@turolgames.com
- www.turolgames.com
3.9
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 week
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Reply from Turol Games
Muchas gracias por su comentario y valoración
Reply from Turol Games
Thanks for your comment
Really quick and friendly service
30 November 2022
Mr. Marshall's on its way through heroquest figures
Any company based in Alcañiz is good news. So we help the underdevelopped thirdworldy almost unexisting Teruel in deep Spain to evolve.
9 November 2022
Happy Customer
The ordered boardgame got delivered without any issues! The customer service was friendly!
26 September 2022
Quick delivery and great product
Quick delivery and great product, better than what I was expecting
18 September 2022
Good response fast delivery
15 September 2022
Messed up inventory
Amazing - they are still selling products that are discontinued and can't be found elsewhere.
Ok - prices.
Bad - right after buying one of those discontinued products I was contacted that one item is no longer in stock and they have to remove it from my order. Then I waited for 3 weeks and eventually contacted them about the delay - another item was not accessible, so they had to remove that too. If I didn't contact them, I believe I would not get a response. After they sent my order without those two items, the item they had removed is still listed as "in stock". What a mess!
1 September 2022
Reply from Turol Games
Hi! Sorry about it. There are products that are difficult to obtain and there are times that they do not arrive.
Reply from Turol Games
Muchas gracias por su valoración y comentario
Reply from Turol Games
Muchas gracias por su valoración y comentario
Perfect
Great experience, they send fast and the content of the package was in in perfect conditions
1 August 2022
Reply from Turol Games
Muchas gracias por su valoración.
Great communication and perfect…
Great communication and perfect products! I found here things that didn't find anywhere else! Very happy at all for dealing with you
22 July 2022
Ok I guess
It took way too long to receive the package, it was a problem with the publishers as it seems, but still it took more than one month to come
14 June 2022
This shop is nice and the number of…
This shop is nice and the number of articles they have in stock is very good. You can order games, miniatures or accessories I cannot order in Netherlands. So I sometimes order from them. Just ordered my Ankh monuments and Blood Rage 5th player, the price was very good and delivery was clean (all monuments intact). I am very happy with that, also their prices are good compared to pricing in other web shops.
14 June 2022
Never again.
Nearly every item I initially ordered was out of stock. Managed to get some substitutions, yet 1 item was just removed from my order entirely and I was not issued a refund. Communication was spotty at best, and stopped entirely shortly before the items shipped. The tracking number did not match with any package, and I couldn't track it at all until the company that handled it in my home country contacted me to set up the delivery. Items arrived bound with rubber bands, which are not typically good for cards.
7 June 2022
Reply from Turol Games
Hi! Sorry for the problems with your order.
These products come to our warehouse like you received them.
The refund of the money has already been made in your Paypal account. This was our mistake and you have it fixed now.
Sorry for all the inconvenience and enjoy your products.
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