Turbobit Reviews 

Great prices, easy to use and always has the content I want

ONE OFF MONTHLY PAYMENT turned into a continuing subscription without my authorisation. TOO MANY SLOW failed downloads. HOPELESS

not too expensive and very fast! i like the little packages for 5 days!

I recently had the dubious opportunity to try out the file hosting service Turbobit, and I feel compelled to share my disappointing experiences with potential users. Unfortunately, my encounters were consistently negative, and I strongly advise against using this service.

The primary issue I encountered was paying for something I ultimately did not receive. After purchasing my subscription, I found that the promised download speeds were nowhere near the actual performance. Turbobit's performance was not just unsatisfactory but fell far short of the standards one would expect from a paid service.
In addition to the aforementioned concerns, another critical aspect that significantly contributes to my negative experience with Turbobit is the arbitrary suspension of services without clear communication on the duration of the suspension. I find myself locked out of the service for well over 20 days, and the lack of transparency regarding the suspension's timeline adds an extra layer of frustration to an already disappointing situation.
The decision to suspend services without providing users with a clear understanding of the duration of the suspension is both unprofessional and unacceptable. As a paying customer, the absence of information regarding when I can expect to regain access to the service leaves me in a state of uncertainty and dissatisfaction.

It is essential for any service provider to communicate effectively with its users, especially when disruptions in service occur. Turbobit's failure to provide this basic level of transparency raises serious questions about the reliability and professionalism of the service.
In conclusion, not only does Turbobit fall short in terms of performance and customer support, but the extended and unexplained suspension of services further exacerbates the negative user experience. Paying for a service that not only fails to deliver but also subjects users to arbitrary and prolonged service suspensions is simply unacceptable. I strongly advise against investing in this subpar service that not only lacks in functionality but also fails to meet basic standards of communication and user respect.

Another significant drawback is the complete absence of effective customer service. In my attempts to seek assistance for my issues, I was met with a glaring lack of any support. Emails went unanswered, and the provided contact options proved to be futile. This lack of commitment from the customer service side raises serious questions about Turbobit's reliability and dedication to user satisfaction.

There are numerous alternative file hosting providers in the market that not only offer better services but also ensure effective customer support. In comparison to these competitors, Turbobit simply does not stand up. There are no compelling reasons to spend money on a service that is not only technically deficient but also lacks adequate customer care.

Overall, my experience with Turbobit was extremely negative, and I can only recommend looking for alternative file hosting services. The disappointment stemming from poor performance and the absence of customer support makes it irresponsible to endorse Turbobit. Users should invest their resources and trust in services that better meet their needs and provide a reliable experience.

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To express our apologies for the inconvenience you've faced, we would like to offer you a complimentary extension of your subscription. Kindly provide your account details or the email associated with your Turbobit account, and we will promptly apply the extension.
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I received this answer from Turbobit. And so far this offer has not been realised. I would not be angry if I could not use only 10 days of the 30 days I paid for. This is fraud. and the way these Turbobit guys behave should be recognised by you. They don't reply to emails. NEVER

First Time speed was high, second Time was low, Need use additional link to boost It and downloaded

Reasonable monthly subscription price, that doesn't auto-renew. Good download speed.

if you use premium, everything pretty much smooth

Downloaded a workshop manual but it couldn’t be read so I raised the issue through their website and go no reply after repeated attempts. Simply a scam obviously. Avoid!

Great service and fast and reliable download service,just great 👍 👌

Messages
05.11.2023 Premium access blocked
Your Premium access to downloads is temporarily blocked. Reason: You have reached the limit of your daily traffic End of blocking: 2023-11-06 00:00:00
It has already been almost 3 days since I should have been unblocked.
Very limited premium services and without any tracking and this after several messages to Help Center 🤬

Very bad support arrangements. Most of the contact information listed on their website is out of date ( email address not recognised etc). Meanwhile after days of filing a ticket about multiple billing problems there is no response at all.

I have prior experience of requesting support and it being very very slow.

There is also a security issue with them sending passwords as plain text in unencrypted emails

UPDATE. It is 5 weeks since Turbobit said they would reply to me "very shortly". Today they emailed me to reply to a support "conversation" which has never had any input from their staff.

UPDATE 2: Over 2 months without a direct response. Their staff have deleted the current support conversation on their 'support' system but overlooked the fact that they emailed me about it with a link to the conversation.

Emails since Nov 3, 2023 to premiumATsend.turbobit.net, billingATturbobit.net and mailAThelp.turbobit.net have not had any response. Yet they continue to make offers without honouring old ones I have paid for.

Everything is fine, except that when doing a download, there are always several web pages that are displayed before making the requested download.

Please answer me, is it possible to skip these steps.
THANKS

Everything is fast and simple, no complaints!👌🏾

First time with premium access and it was easy to set up and arrange - all seems highly professional to me and everything has been easy to navigate. Downloads are amazingly fast and, for what is available to me, it is all done for a very reasonable cost. Well done guys!

easy access easy menu In general there is no problem Very good platform

(english beyond)...

Wurde bereits am ersten (& zweiten) Tag nach nur 10-15GB geblocked.

Hier mein Text an den turbobit-support: .........

Here my text to turbobit-support:........

My second day, and again blocked after around 10-15GB of downloads!!!!

Like yesterday:

My account was blocked after downloading around 10-15GB of files. After you`re telling on your website that you can download 40GB/(80GB with "Turbo") per day, why am I blocked? 

(By the way I have got the "Turbo"-Addition, so 1200GB instead of 600GB and 80GB a day instead of 40GB).
How could I ever reach 1200GB in a month when already blocked after 10GB on my FIRST day!
In addition it was only around max. 50 files, so far away from the 250, I should be able to download.

Would be nice, if you could inform me, what the problem is. If the case is not solved soon, I'll put my first negative rating on trustpilot and other rating-sites, until I got the service I paid for! At the moment it's completely unacceptable!

Thanks in advance & Greetings

Sash

Nebenbei: sollte mein Problem gelöst werden, werde ich diese Bewertung anpassen.

...

By the way: If problem is solved, I will correct this review.

UPDATE (11.10.2023): Getting worse!....Since today, I have to give in captchas for every file (partially two or three times per file)